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- Tasks: Lead a team to ensure a clean and welcoming environment for guests and staff.
- Company: Join the vibrant team at Blenheim Palace, where people matter.
- Benefits: Enjoy discounts, pension schemes, free meals, and wellness perks.
- Why this job: Make a real difference in a historic setting while developing your skills.
- Qualifications: Customer service experience and strong leadership skills are a plus.
- Other info: Flexible working arrangements and a supportive culture await you.
The predicted salary is between 30000 - 40000 £ per year.
To lead on ensuring the presentation of a clean and presentable site for all guests and staff. You will manage the Conservation Cleaning team and oversee all contractor activity at the Palace. As part of the Operations Team, you'll also take on Duty Management cover on a regular basis.
What we are looking for:
- Guest service experience, working in an operational environment with significant numbers of general public and variety of events
- Motivational skills and an ability to drive performance and lead a team
- Excellent customer service skills
- A competent IT user
- Enthusiasm, energy and a positive attitude to flexible working arrangements
- Attention to detail
- Proactive approach
- Self-motivated
- Excellent communicator
Location: Blenheim Palace
Contract Type: Permanent
About Us: At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong. We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop. We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals. And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey. Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.
How We Hire: Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:
- Submit your application
- Application review, Shortlisting and Interview invites sent to shortlisted candidates
- Interview (we can share questions in advance if helpful)
- Role-related task (this will be role dependant and can be adjusted or removed to suit your needs)
- Feedback provided at every stage
Accessibility and Adjustments: We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team at peopleteam@blenheimpalace.com. We are happy to support you.
What's in it for you:
- Staff Discounts: 20% on Blenheim retail, 50% on Blenheim Café food outlets, 30% at The Orangery
- Salary Sacrifice Schemes for Bicycles and Electric Vehicles
- Access to our Benefits Platform with a range of additional benefits including:
- Instant discounts
- Discount on Days Out
- Day Passes for Family and Friends
- Monthly Adventure Play Visit
- Shopping Cards
- Weekly Shop Discounts
- Gym Scheme and Much More!
Benefits vary from contract type; these will be confirmed to you in our welcome letter.
Facilities Duty Manager in Woodstock employer: Blenheim Palace
Contact Detail:
Blenheim Palace Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Duty Manager in Woodstock
✨Tip Number 1
Get to know the company culture! Before your interview, check out Blenheim Palace's social media and website. Understanding their values will help you connect your experience with what they care about.
✨Tip Number 2
Practice your customer service scenarios! Since this role is all about guest interaction, think of examples where you've gone above and beyond for customers. We want to hear those stories!
✨Tip Number 3
Show off your leadership skills! Be ready to discuss how you've motivated a team or handled challenges in an operational environment. We love hearing about proactive approaches!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we’re all about making the process smooth and supportive, so don’t hesitate to reach out if you need help.
We think you need these skills to ace Facilities Duty Manager in Woodstock
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are genuinely excited about the opportunity to work with us at Blenheim Palace. A positive attitude can really make your application stand out.
Tailor Your Experience: Make sure to highlight any transferable skills and experiences that relate to the Facilities Duty Manager role. Even if you don’t meet every single criterion, we value diverse backgrounds and perspectives, so don’t hesitate to showcase what you bring to the table!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the team. Remember, attention to detail is key, so proofread your application before hitting send!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way to ensure it gets into the right hands. Plus, you’ll find all the info you need about the role and our company culture there!
How to prepare for a job interview at Blenheim Palace
✨Know the Venue Inside Out
Before your interview, take some time to research Blenheim Palace and its operations. Familiarise yourself with their values, mission, and the specific role of a Facilities Duty Manager. This will not only show your enthusiasm but also help you tailor your answers to align with their expectations.
✨Showcase Your Leadership Skills
As a Facilities Duty Manager, you'll be leading a team. Prepare examples from your past experiences where you've successfully motivated and managed a team. Highlight your ability to drive performance and how you’ve handled challenges in an operational environment.
✨Demonstrate Excellent Customer Service
Customer service is key in this role. Be ready to discuss situations where you've gone above and beyond for guests or clients. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Be Proactive and Positive
Blenheim Palace values a proactive approach and a positive attitude. During the interview, express your enthusiasm for flexible working arrangements and share how you tackle challenges with a can-do mindset. This will resonate well with their culture of support and growth.