At a Glance
- Tasks: Lead a vibrant café team and deliver exceptional customer experiences at Blenheim Palace.
- Company: Join Blenheim Palace, where people thrive and make a real difference.
- Benefits: Enjoy staff discounts, pension schemes, free meals, and exciting events.
- Other info: Flexible working hours and opportunities for personal development await you.
- Why this job: Be part of a dynamic environment that values your growth and contributions.
- Qualifications: Experience in café operations and strong leadership skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
The operational delivery and service of an excellent café experience at Blenheim Palace with a clear focus on standards, presentation, and customer service.
What we are looking for:
- Leadership Skills: Ability to motivate, lead, and develop a team of staff.
- Experience: You should have experience in café operations with high revenues.
- Communication: Strong communication skills.
- Customer Care: Develop and implement outstanding customer care standards and procedures.
- Training Orientation: Self-motivated, analytical, objective, innovative, and assertive.
- Regulatory Knowledge: Knowledge of current Health, Safety, and Licensing Legislation, Food safety, and health and safety Regulations.
- Flexibility/Adaptability: Integrity and ability to manage a team.
- Impactful: Lead by example.
- Analytical: Consider margins, and manage waste within your unit.
- Customer Service Focus: Planning and organising - plan your rota in accordance with your unit, considering all factors (i.e. weather, events, etc.).
- Financial and commercial development: Development of a business or department.
- Flair for visual merchandising: Product presentation.
- Formal hospitality qualifications: eg NVQ level 3 or equivalent.
- Excellent interpersonal skills: Tact and diplomacy.
- Tenacity: Being a good team player.
Location: Blenheim Palace
Contract Type: Permanent
About Us: At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong. We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop. We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals. And we want you to truly Belong by being part of something special, knowing that you matter, your voice is heard, and you are an important part of our journey. Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.
How We Hire:
- Submit your application
- Application review, Shortlisting and Interview invites sent to shortlisted candidates
- Interview (we can share questions in advance if helpful)
- Role-related task (this will be role dependent and can be adjusted or removed to suit your needs)
- Feedback provided at every stage
Accessibility and Adjustments: We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team at peopleteam@blenheimpalace.com. We are happy to support you.
What’s in it for you:
- Staff Discounts: 20% on Blenheim retail, 50% on Blenheim Café food outlets, 30% at The Orangery
- Salary Sacrifice Schemes for Bicycles and Electric Vehicles
- Access to our Benefits Platform with a range of additional benefits including:
- Instant discounts
- Discount on Days Out
- Day Passes for Family and Friends
- Monthly Adventure Play Visit
- Shopping Cards
- Weekly Shop Discounts
- Gym Scheme and Much More!
- Competitive Pension
- Complimentary Event Tickets
- Annual Pass for yourself and a family member
- Staff Events
- Holiday Purchase Scheme
- Paid Volunteer Day
- Free Fruit Wednesday
- Free breakfast on Friday
- Monthly Sharing a Sense of Belonging Events
- Free Eye Test and a contribution for Glasses
- Long Service Award
- Onsite Parking
- Free Blenheim Christmas Tree
Benefits vary from contract type; these will be confirmed to you in our welcome letter.
Cafe Manager (Stables) in Woodstock employer: Blenheim Palace
At Blenheim and Pye, we pride ourselves on being an exceptional employer that prioritises the growth and wellbeing of our team members. Located in the stunning Blenheim Palace, we offer a vibrant work culture where you can thrive through various employee benefits, including generous discounts, a competitive pension, and opportunities for personal development. Join us to be part of a community that values your contributions and fosters a sense of belonging while delivering outstanding café experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Manager (Stables) in Woodstock
✨Tip Number 1
Get to know the café scene! Research Blenheim Palace and its café operations. Understanding their vibe and customer expectations will help you tailor your approach during interviews.
✨Tip Number 2
Show off your leadership skills! Be ready to share examples of how you've motivated and developed teams in previous roles. We want to see that you can lead by example and create a positive work environment.
✨Tip Number 3
Brush up on your customer service game! Prepare to discuss how you've implemented outstanding customer care standards in the past. We love candidates who can think on their feet and adapt to different situations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re all about making the process as smooth as possible for you.
We think you need these skills to ace Cafe Manager (Stables) in Woodstock
Some tips for your application 🫡
Show Your Café Passion:When you're writing your application, let your love for café culture shine through! Share any experiences that highlight your passion for creating excellent customer experiences and how you can bring that to Blenheim Palace.
Highlight Your Leadership Skills:We want to see how you can motivate and lead a team. Include examples of how you've developed staff in the past or tackled challenges in a café setting. This will show us you're ready to take charge!
Be Clear and Concise:Keep your application straightforward and to the point. Use bullet points if needed to make it easy for us to see your key skills and experiences. We appreciate clarity just as much as you do!
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at Blenheim Palace
✨Know Your Café Operations
Brush up on your café operations knowledge, especially around high-revenue management. Be ready to discuss your previous experiences and how you’ve successfully handled busy periods or challenges in a café setting.
✨Showcase Your Leadership Skills
Prepare examples of how you've motivated and developed a team in the past. Think about specific situations where your leadership made a difference, and be ready to share these stories during the interview.
✨Demonstrate Customer Care Expertise
Be prepared to talk about your approach to customer service. Share any strategies you've implemented to enhance customer care standards and how you’ve dealt with difficult situations to ensure a positive experience.
✨Familiarise Yourself with Regulations
Make sure you understand current health, safety, and licensing legislation relevant to café operations. Being able to discuss these regulations confidently will show that you’re serious about maintaining high standards in your café.
