At a Glance
- Tasks: Deliver exceptional customer service in a stunning café setting at Blenheim Palace.
- Company: Join the iconic Blenheim Palace team, where your contributions truly matter.
- Benefits: Enjoy staff discounts, wellness perks, and opportunities for personal growth.
- Other info: Flexible roles with a supportive team and great career development opportunities.
- Why this job: Be part of a historic venue while creating memorable experiences for guests.
- Qualifications: Customer service skills and a positive attitude are key; experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
Are you passionate about providing exceptional customer service? Do you have a love for delicious food and beverages? Blenheim Palace, one of the world’s most iconic and breathtaking destinations, is seeking talented and enthusiastic Café Assistants to join our team! As a Café Assistant, you’ll have the incredible opportunity to work in a historic and awe‑inspiring setting while delivering memorable experiences to our many guests. From the moment visitors step foot in our café, you’ll be their friendly face, ensuring their time with us is memorable. Your positive and proactive nature, driven by your enthusiasm for delighting our guests, will be valued as you help make their day. You must be able to deal effectively with varied situations and will need to meet the needs of a constantly changing audience within our wonderful setting. If you’re ready to embark on a fulfilling journey, delivering exceptional service in a truly remarkable setting, we want to hear from you!
What we are looking for
- Ability to take direction
- Integrity
- Impact
- Customer Service Focus
- Experience of working in a catering environment
- Resilience to remain focused
- Excellent interpersonal skills, tact and diplomacy
- Being a good team player
- Flexible approach to the role
About Us
At Blenheim and Pye, we believe our people are at the heart of everything we do, and we are committed to helping every individual thrive. Our Promise is simple: to support you to Grow, Give, and Belong. We help you Grow by nurturing your talents, championing your wellbeing, and creating opportunities for you to develop. We encourage you to Give by contributing to meaningful work, supporting the wider community, and collaborating with others to achieve our shared goals. And we want you to truly Belong by being part of something special, knowing you matter, your voice is heard, and you are an important part of our journey. Together, this is what makes Blenheim and Pye a place where people can flourish and make a real difference.
How We Hire
Our recruitment process is designed to be accessible, supportive, and transparent. Here is what you can expect:
- Application review, shortlisting, and interview invites sent to shortlisted candidates
- Interview (we can share questions in advance if helpful)
- Role‑related task (this will be role dependant and can be adjusted or removed to suit your needs)
- Feedback provided at every stage.
Accessibility and Adjustments
We are committed to making our process accessible for all candidates. If you require any adjustments at any stage, please contact our People Team at peopleteam@blenhiempalace.com. We are happy to support you.
What’s in it for you
- Staff Discounts: 20% on Blenheim retail, 50% on Blenheim Café food outlets, 30% at The Orangery
- Salary Sacrifice Schemes for Bicycles and Electric Vehicles
- Access to our Benefits Platform with a range of additional benefits including:
- Instant discounts
- Discount on Days Out
- Day Passes for Family and Friends
- Monthly Adventure Play Visit
- Shopping Cards
- Weekly Shop Discounts
- Gym Scheme
- Complimentary Event Tickets
- Annual Pass for yourself and a family member
- Staff Events
- Holiday Purchase Scheme
- Free Fruit Wednesday
- Free breakfast on Friday
- Monthly Sharing a Sense of Belonging Events
- Free Eye Test and a contribution for Glasses
- Long Service Award
- Onsite Parking
- Free Blenheim Christmas Tree
Benefits vary from contract type; these will be confirmed to you in our welcome letter.
Cafe Assistant (Fixed Term -ZH) in Woodstock employer: Blenheim Estate
At Blenheim Palace, we pride ourselves on being an exceptional employer, offering Café Assistants the chance to work in a stunning historic setting while delivering outstanding customer service. Our supportive work culture prioritises personal growth and wellbeing, providing numerous opportunities for development, alongside generous benefits such as staff discounts, flexible working arrangements, and a strong sense of community. Join us to be part of a team where your contributions are valued, and you can truly make a difference in creating memorable experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Cafe Assistant (Fixed Term -ZH) in Woodstock
✨Get Your Foot in the Door with Walk-Ins
In the hospitality and food service game, a personal touch goes a long way. Instead of waiting for listings, why not walk into local restaurants, cafes, or hotels? Bring your best smile and a CV, and show them that you're eager to join their team right on the spot!
✨Tap into Seasonal Hiring Trends
With temporary roles often popping up during busy seasons, like summer or festive times, keep an eye out for openings as these businesses ramp up. Joining local community groups on social media can also help you stay ahead of the game: think pop-up events, seasonal fairs, or any openings in your area!
✨Utilise Your Network in the Industry
We all know people in the hospitality world, right? Now's the time to message those friends or acquaintances who might already be working in restaurants or bars. They could give you the insider scoop on who’s hiring or even put in a good word for you – it’s all about that inside connection!
✨Apply Through Us for Quick Visibility
Don't forget you can apply for temporary roles directly through our website! It’s not just about the big chain restaurants; many smaller, local places look there for quick hires. Plus, it helps us get you on the radar of employers looking for passionate workers like you, so what are you waiting for?
We think you need these skills to ace Cafe Assistant (Fixed Term -ZH) in Woodstock
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service game, your ability to connect with customers is key. Make sure to highlight any relevant experience in your CV, like working in cafes or restaurants, and emphasise your skills in teamwork and communication. Don't forget to mention any customer service training or certifications you've got under your belt!
Flexibility is Your Best Friend:Since this is a temporary role, you'll want to showcase your flexibility in your application. In your cover letter, mention your availability and willingness to work various shifts, including weekends or holidays. Employers love knowing they can rely on you during busy periods!
Bring Your Personality to the Front:In hospitality, it's not just about what you can do; it's about who you are! Let your personality shine through in your cover letter. A warm, engaging tone can really make your application stand out and show your potential to create a welcoming atmosphere for customers.
Include Relevant References:References can make a huge difference in the hospitality-field. Consider including a couple of references from previous employers or colleagues in your CV who can vouch for your customer service skills and ability to thrive in fast-paced environments. This adds credibility and elevates your application!
How to prepare for a job interview at Blenheim Estate
✨Show Off Your Customer Service Skills
In the hospitality-food-service sector, it's all about the customer experience. Be ready to discuss specific examples where you've gone above and beyond for a customer or handled a difficult situation. They’ll appreciate knowing that you can keep your cool and maintain a positive attitude even when things get a bit hectic!
✨Know Your Menu Inside and Out
Whether you're applying for a temporary role as a server or in the kitchen, it’s important to familiarise yourself with the menu and any signature dishes they serve at Blenheim Estate. During the interview, they might ask about your food and drink recommendations, so having a few tasty suggestions up your sleeve will show you're genuinely interested in contributing to the team.
✨Emphasise Your Flexibility
Temporary roles often require a bit of juggling with shifts and responsibilities. Be sure to convey your willingness to adapt and take on different roles as needed. Share instances where you’ve quickly switched tasks or taken the initiative to help out your colleagues, showing that you're a team player.
✨Dress the Part and Exude Personality
In hospitality, first impressions matter! Even for a temporary position, donning smart-casual attire can set the right tone. Plus, don't hold back on your personality – let your enthusiasm shine through, as they’re looking for someone who can mesh well with the team and create a welcoming atmosphere for guests.
