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- Tasks: Be the friendly face of our community, welcoming members and guests while managing enquiries.
- Company: Scale Space is a vibrant workspace community connecting ambitious businesses with top talent and innovation.
- Benefits: Enjoy free lunch daily, a ÂŁ1,000 flexible benefits budget, and ongoing learning opportunities.
- Why this job: Join a warm, collaborative environment where your personality makes a real difference every day.
- Qualifications: Proactive, organised, and friendly; customer service experience is a plus.
- Other info: Perfect for those who thrive in fast-paced settings and love being part of something bigger.
The predicted salary is between 24000 - 36000 ÂŁ per year.
Scale Space – White City, London
️ Monday to Friday | 8 hours + 1 hour lunch
Reporting to: Head of Community Operations
What’s in it for you?
At Scale Space, we don’t just offer a job — we offer a place where your personality and energy make a difference every day. As our Community Assistant, you\’ll be the friendly face and go-to person for our members and visitors, playing a key role in the heartbeat of our space.
Here’s what you’ll get in return:
- We pay the London Real Living Wage, with a competitive salary and up to 10% annual bonus
- ️ FREE lunch every day – enjoy a variety of hot meals and fresh salad options
- £1,000 flexible benefits budget – choose from private health insurance, extra holidays, gym membership, and more
- Ongoing learning and development opportunities to help you grow
- Access to a vibrant calendar of professional and social events
- Join a warm, welcoming community that’s all about innovation and collaboration
What we\’re looking for
We want someone who’s:
- Proactive, highly organised, and naturally helpful
- Always ready to roll up their sleeves and go the extra mile
- Warm, friendly, and approachable – you love people and it shows
- A team player who can also thrive independently
???? A background in customer service or front-of-house/reception is a big plus.
- Comfortable with tech – particularly Outlook, Word, and Excel. Open to learn new AI technology.
- Great at prioritising and multitasking
- Positive, can-do attitude – someone who sees solutions, not problems
- Be the first smile people see – welcome members and guests warmly and professionally
- Know your community – greet key members by name and understand their business needs
- Answer calls and handle enquiries efficiently and graciously
- Keep the Front of House immaculate, professional, and inviting
- Ensure guests are signed in and equipped with access cards
- Support meeting room and facility checks to ensure everything’s ready
- Occasionally host tours for potential members or visitors
- Help organise and run business and social events
- Guide customers on fire safety and health & safety procedures
Who we are
Scale Space is a dynamic, innovation-led workspace community built for scale-ups. We connect ambitious businesses with cutting-edge research, top talent from Imperial College London, and the digital expertise of Blenheim Chalcot.
Our campuses in White City and Nottingham are designed to spark collaboration, support growth, and foster a genuine sense of community.
If you\’re a people person who thrives in a fast-paced, ever-evolving environment, and you love the idea of being part of something bigger — we’d love to hear from you.
Join us at Scale Space and help shape the future of innovation.
By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailingrecruitment@blenheimchalcot.com – but please note that this means we will no longer consider you for the role you have applied for.You can review our privacy policyhere .
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By submitting your CV you understand that we have a legitimate interest to use your personal data for the purposes of assessing your eligibility for this role. This means that we may use your personal data to contact you to discuss your CV or arrange an interview, or transfer your CV to the hiring manager(s) of the role you have applied for. You can ask us at any time to remove your CV from our database by emailing recruitment@blenheimchalcot.com – but please note that this means we will no longer consider you for the role you have applied for.You can review our privacy policy here .
Do you have eligibility to work in the UK?
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Community Assistant employer: Blenheim Chalcot
Contact Detail:
Blenheim Chalcot Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Community Assistant
✨Tip Number 1
Familiarise yourself with Scale Space and its community. Understanding their mission and values will help you connect with the team during your interview, showing that you're genuinely interested in being part of their vibrant environment.
✨Tip Number 2
Highlight your customer service experience by preparing specific examples of how you've gone above and beyond for clients or customers in the past. This will demonstrate your proactive and helpful nature, which is key for the Community Assistant role.
✨Tip Number 3
Practice your multitasking skills before the interview. You might be asked how you would handle multiple tasks at once, so think of scenarios where you've successfully juggled responsibilities and be ready to share those experiences.
✨Tip Number 4
Show your enthusiasm for technology by discussing any relevant tools or software you've used in previous roles. Mentioning your willingness to learn new AI technologies will align well with Scale Space's innovative spirit.
We think you need these skills to ace Community Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or front-of-house roles. Emphasise your proactive nature, organisational skills, and ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Community Assistant role at Scale Space. Mention specific qualities they are looking for, such as being warm and approachable, and provide examples of how you've demonstrated these traits in previous positions.
Showcase Your Tech Skills: Since the role requires comfort with tech, particularly Outlook, Word, and Excel, make sure to mention any relevant experience you have with these tools. If you're open to learning new AI technology, highlight that willingness as well.
Highlight Community Engagement: Discuss any previous experiences where you engaged with a community or supported events. This could include organising social gatherings or helping with business events, which aligns with Scale Space's focus on collaboration and community.
How to prepare for a job interview at Blenheim Chalcot
✨Show Your People Skills
As a Community Assistant, your ability to connect with people is crucial. Be prepared to share examples of how you've successfully interacted with customers or team members in the past. Highlight your warm and approachable nature during the interview.
✨Demonstrate Organisational Skills
This role requires a high level of organisation and multitasking. Bring up specific instances where you managed multiple tasks effectively. You might even want to mention any tools or methods you use to stay organised.
✨Familiarise Yourself with the Company Culture
Scale Space values innovation and collaboration. Research their community and be ready to discuss how you can contribute to this environment. Showing that you understand their mission will set you apart from other candidates.
✨Prepare for Scenario Questions
Expect questions about how you'd handle specific situations, such as dealing with difficult guests or managing event logistics. Think through potential scenarios and how you would approach them, showcasing your proactive and solution-oriented mindset.