HubSpot Implementation Specialist in Reading

Blend is a B2B growth engineering company and HubSpot Diamond Partner. For over 15 years, we’ve helped mid-market B2B technology companies engineer predictable growth. Our team of 45+ specialists across the UK and US delivers GTM strategy, HubSpot architecture, demand generation and operational implementation - work that spans the full revenue lifecycle from first touch to expansion.

The role involves leading HubSpot solutions design and implementation for Blend’s clients. This includes running discovery, turning business requirements into system architecture, directing the build across HubSpot’s Hubs and AI tools, and overseeing testing, training and adoption. You’ll start with the business problem and design the system to meet it: data models, automation architecture, pipeline design, integrations. You’ll personally handle some of the most technically complex parts of the build while directing and quality-assuring the work done by the wider team.

What you’ll do:

• Solutions discovery and design: Lead discovery with clients to understand their current operations, map their processes, and identify where HubSpot solves real problems. Produce solution designs: data model, pipeline and lifecycle architecture, process flows, automation logic, and integration requirements.
• Build and implementation: Handle work that needs senior technical judgement: custom-coded actions, programmable automation, custom UI extensions, API integration specs, and agent configurations. Brief the team on standard configuration and ensure coherence in the system built to your design.
• Testing, enablement and adoption: Own quality from design through go-live. Generate the test plan against the solutions design, run QA, facilitate client UAT, triage and resolve defects, and manage go-live readiness. Oversee and support client training and build enablement materials.
• Client communication: Be the primary technical contact on implementation engagements. Run kick-offs, discovery workshops, working sessions, status calls and some training sessions. Present technical solutions clearly to non-technical stakeholders and manage expectations.
• Supporting colleagues: Brief team members on the build, review their work against your design, and help them improve. Share useful patterns, catch mistakes early, and explain architectural decisions.

How you’ll think and work:

• Design-first thinking: Start with the business problem, producing solutions designs that are clear enough for client approval and precise enough for colleagues to build from.
• Connecting build to strategy: Trace every build element back to a business requirement and understand the wider engagement.
• Quality ownership: Approve the test plan, run QA, and clarify ambiguities before they become rework.
• AI fluency: Use AI tools to accelerate work and build/deploy agents and workflows when needed.

What you bring:

• 4–6 years of hands-on HubSpot implementation experience, ideally at a Solutions Partner agency or consultancy.
• Experience leading discovery sessions and translating business requirements into solution designs.
• Deep working knowledge across at least three HubSpot Hubs, with strong capability in Marketing Hub, Sales Hub and Data Hub.
• Confidence with complex builds: branching workflows, custom-coded actions, calculated properties, multi-pipeline setups, custom objects.
• Experience with integrations: APIs, webhooks, and middleware platforms.
• Customer-facing communication skills.
• Strong documentation habits.

Desirable:

• HubSpot Solutions Architecture Design accreditation.
• Experience with data migration, portal audits or platform consolidation projects.
• Familiarity with revenue operations concepts.
• Experience scoping and estimating implementation work.
• A track record of using AI tools to improve work.