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- Tasks: Support IT systems, troubleshoot issues, and assist with hardware maintenance.
- Company: Join a dynamic team at Blend Family, driving growth in the food hall industry.
- Benefits: Enjoy flexible hybrid working, gain hands-on experience, and develop your skills.
- Other info: Part-time role includes weekend shifts; perfect for students seeking practical experience.
- Why this job: Make a real impact while growing your career in a vibrant environment.
- Qualifications: Experience in hospitality is preferred; familiarity with POS systems is a plus.
We’re thrilled to announce a brand-new role within our Tech team—one that’s not just exciting but also integral to our growth journey. This is your chance to step into a position designed to make a real impact, where your contributions will directly help drive the business forward.
In this role, you’ll have the opportunity to:
- Work on challenging and meaningful projects that fuel our success.
- Develop and grow professionally with hands-on experience in key areas of our business.
If you’re looking for a role where you can truly make your mark, grow alongside a dynamic business, and open doors to future career opportunities, this could be the perfect fit for you.
We are currently looking for a part-time IT Support Administrator to expand our in-house support for our POS and supporting systems within our Finance, Data & Tech team. The role will work closely with the existing IT Support Administrator and Data Analyst, creating new menu items, changing prices, and troubleshooting issues across our till, stock, and labour systems as well as some support with other operational-related systems (e.g. Stampede and DesignMyNight).
There will also be hands-on maintenance with site and office hardware including Broadband/ Wi-Fi support. You will be one of the key points of contact for our GMs and food partners for training and support.
Largely this is an opportunity to implement best practices to help Blend Family support and maintain its existing operations and help us scale and grow as we bring online new food halls across the country.
Working weekends and one or two other working days, with hybrid working between home and our office in Kelham, Sheffield, visiting Blend Family food halls where required, our ideal candidate has experience within the hospitality sector (bars, restaurants, or food halls), with a positive and proactive can-do attitude. We’d like to see candidates with experience in Lightspeed or similar POS systems, however this isn’t essential.
IT Support Administrator - Part-Time (incl. Weekends) employer: Blend Family
Contact Detail:
Blend Family Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support Administrator - Part-Time (incl. Weekends)
✨Tip Number 1
Familiarise yourself with the specific POS systems mentioned in the job description, like Lightspeed. Even if you don't have direct experience, understanding how these systems work can give you an edge during discussions.
✨Tip Number 2
Highlight any previous experience you have in the hospitality sector. This role values a background in bars, restaurants, or food halls, so be ready to discuss how your past roles have prepared you for this position.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully troubleshot issues in previous roles. This will demonstrate your proactive attitude and ability to handle challenges effectively.
✨Tip Number 4
Be prepared to discuss your availability and flexibility, especially regarding weekend work. Emphasising your willingness to adapt to the needs of the team can make you a more attractive candidate.
We think you need these skills to ace IT Support Administrator - Part-Time (incl. Weekends)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support, particularly within the hospitality sector. Emphasise any familiarity with POS systems like Lightspeed, even if it's not essential.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to troubleshoot and support IT systems effectively.
Highlight Soft Skills: In your application, emphasise your positive and proactive attitude. Mention any experience you have in training others or providing support, as this is key for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Support Administrator.
How to prepare for a job interview at Blend Family
✨Show Your Passion for IT Support
Make sure to express your enthusiasm for IT support and how it plays a crucial role in the hospitality sector. Share examples of how you've helped others with tech issues in the past, as this will demonstrate your proactive attitude.
✨Familiarise Yourself with Relevant Systems
Even if you haven't worked with Lightspeed or similar POS systems before, do some research on them. Understanding their functionalities and common issues can give you an edge during the interview and show your commitment to learning.
✨Highlight Your Problem-Solving Skills
Prepare to discuss specific instances where you've successfully troubleshot technical problems. Use the STAR method (Situation, Task, Action, Result) to structure your answers, showcasing your ability to think critically under pressure.
✨Ask Insightful Questions
At the end of the interview, don't hesitate to ask questions about the team dynamics, ongoing projects, or future growth opportunities within the company. This shows your genuine interest in the role and helps you assess if it's the right fit for you.