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For Companies At a Glance
- Tasks: Lead and develop the Business Support Team while optimising operations and enhancing collaboration.
- Company: Bleep 360 Group provides essential support services across healthcare and education sectors in the UK.
- Benefits: Enjoy a flexible work-from-home day on Mondays and a vibrant office culture.
- Why this job: Join a dynamic team focused on innovation, growth, and making a real impact in the community.
- Qualifications: Proven leadership experience, strategic thinking, and strong problem-solving skills are essential.
- Other info: Office presence is required; be prepared to manage multiple priorities in a fast-paced environment.
Join Our Team as a Business Support Manager! Are you a dynamic leader passionate about driving operational excellence? Do you thrive in a fast-paced environment where innovation, collaboration, and efficiency are at the core of success? If so, we want you to be part of Bleep 360 Group!
Who We Are
The Bleep 360 Group is a leading provider of centralised support to our sister companies, ensuring seamless operations across Compliance, Pay & Bill, Marketing, Talent Acquisition, Business Support, and Executive Support. We support healthcare and education professionals and provide care services from five office locations across the UK and one overseas. As we continue to grow, we're looking for an experienced Business Support Manager to maintain a productive and collaborative work environment across our teams and offices. In this role, you'll drive efficiency, lead a talented team, and implement innovative solutions to enhance our operational processes.
- Reports to EA to CEO & Executive Support Manager
- Management of the Business Support team
What You'll Do
- Manage and develop the Business Support Team, ensuring high performance and continuous process improvement.
- Design, implement, and refine strategic systems and workflows to optimise business operations, reduce bottlenecks, and improve efficiency.
- Collaborate with IT partners to enhance resource usage, identify development areas, and overcome operational blockers.
- Act as the escalation point for complex issues, ensuring swift resolution while delivering outstanding service.
- Oversee strategic and sensitive projects within Business Support.
- Foster a positive office culture, promoting teamwork, innovation, and employee satisfaction.
- Enhance communication and collaboration across departments to align operations with business goals.
- Take ownership of office budgets and implement cost-effective solutions for resource management.
- Act as a strategic partner to management, providing insights and advocating for improvements in growth and company culture.
- Support management with performance monitoring (absence/lateness, return-to-work interviews, probation reviews, and appraisals).
- Serve as a brand ambassador, greeting visitors, promoting our values, and supporting employee engagement activities such as staff socials and event coordination.
Health & Safety Responsibilities
- Develop and implement Health & Safety Executive policies, risk assessments, and periodic reviews for office spaces.
- Ensure compliance with data protection and privacy laws, updating policies as needed.
- Minimise hazards by organising fire inductions, assigning fire wardens, and ensuring first-aid coverage.
- Arrange regular safety checks for electrical equipment and devices.
What We’re Looking For:
- Proven leadership experience in business support, with the ability to develop talent and drive efficiencies.
- Strategic thinker passionate about growth, innovation, and continuous improvement.
- Strong cross-functional collaboration skills, working effectively with internal teams and external partners.
- Expertise in managing complex projects, budgets, and business operations with measurable success.
- Exceptional problem-solving skills with a data-driven, solution-oriented approach.
- Highly organised and adaptable, able to manage multiple priorities in a fast-paced environment.
- A proactive and positive mindset, dedicated to delivering outstanding results.
- Strong discretion and confidentiality, upholding professionalism and trust at all times.
- Office presence required. We offer Mondays as our work from home day, for that work-life balance.
Ready to take the next step in your career? Apply now and be a key player in shaping the future of Bleep 360 Group.
Business Support Manager employer: Bleep 360
Contact Detail:
Bleep 360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarise yourself with the Bleep 360 Group's core values and mission. Understanding what drives our organisation will help you align your responses during interviews and demonstrate how your leadership style fits within our culture.
✨Tip Number 2
Prepare specific examples of how you've successfully managed teams and improved operational processes in previous roles. Highlighting measurable outcomes will showcase your ability to drive efficiency and lead a high-performing team.
✨Tip Number 3
Network with current or former employees of Bleep 360 Group on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information about the company culture and expectations for the Business Support Manager role.
✨Tip Number 4
Stay updated on industry trends related to business support and operational excellence. Being knowledgeable about the latest innovations and best practices will allow you to discuss relevant strategies during your interview, demonstrating your commitment to continuous improvement.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support and leadership. Use specific examples that demonstrate your ability to drive operational excellence and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with the responsibilities outlined in the job description, particularly in areas like process improvement and team management.
Highlight Relevant Achievements: In your application, focus on quantifiable achievements from previous roles. For instance, mention any successful projects you've led or efficiencies you've implemented that resulted in measurable improvements.
Showcase Soft Skills: Emphasise your soft skills such as collaboration, problem-solving, and adaptability. These are crucial for the Business Support Manager role, so provide examples of how you've successfully worked with cross-functional teams or resolved complex issues.
How to prepare for a job interview at Bleep 360
✨Showcase Your Leadership Skills
As a Business Support Manager, you'll need to demonstrate your leadership experience. Prepare examples of how you've successfully managed teams and driven efficiencies in previous roles. Highlight specific instances where your leadership made a tangible impact.
✨Emphasise Strategic Thinking
The role requires a strategic mindset. Be ready to discuss your approach to developing and implementing systems that optimise operations. Share your thoughts on innovation and continuous improvement, and how you've applied these in past projects.
✨Demonstrate Cross-Functional Collaboration
Collaboration is key in this position. Prepare to talk about your experiences working with different departments and external partners. Provide examples of how you’ve fostered teamwork and communication to achieve common goals.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving abilities. Think of complex issues you've resolved in the past and be ready to explain your thought process. Use data-driven examples to illustrate your solution-oriented approach.
