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- Tasks: Lead and develop the Business Support Team while optimising operations and enhancing collaboration.
- Company: Bleep 360 Group provides essential support services across healthcare and education sectors in the UK.
- Benefits: Enjoy a flexible work-life balance with Mondays as a work-from-home day and engaging team activities.
- Why this job: Join a dynamic team focused on innovation, operational excellence, and a positive office culture.
- Qualifications: Proven leadership experience, strategic thinking, and strong problem-solving skills are essential.
- Other info: Be a brand ambassador and contribute to a vibrant workplace while ensuring compliance and safety.
The predicted salary is between 36000 - 60000 £ per year.
Join Our Team as a Business Support Manager!
Are you a dynamic leader passionate about driving operational excellence? Do you thrive in a fast-paced environment where innovation, collaboration, and efficiency are at the core of success? If so, we want you to be part of Bleep 360 Group!
Who We Are
The Bleep 360 Group is a leading provider of centralised support to our sister companies, ensuring seamless operations across Compliance, Pay & Bill, Marketing, Talent Acquisition, Business Support, and Executive Support. We support healthcare and education professionals and provide care services from five office locations across the UK and one overseas.
As we continue to grow, we're looking for an experienced Business Support Manager to maintain a productive and collaborative work environment across our teams and offices. In this role, you'll drive efficiency, lead a talented team, and implement innovative solutions to enhance our operational processes.
- Reports to EA to CEO & Executive Support Manager
- Management of the Business Support team
What You'll Do
- Manage and develop the Business Support Team, ensuring high performance and continuous process improvement.
- Design, implement, and refine strategic systems and workflows to optimise business operations, reduce bottlenecks, and improve efficiency.
- Collaborate with IT partners to enhance resource usage, identify development areas, and overcome operational blockers.
- Act as the escalation point for complex issues, ensuring swift resolution while delivering outstanding service.
- Oversee strategic and sensitive projects within Business Support.
- Foster a positive office culture, promoting teamwork, innovation, and employee satisfaction.
- Enhance communication and collaboration across departments to align operations with business goals.
- Take ownership of office budgets and implement cost-effective solutions for resource management.
- Act as a strategic partner to management, providing insights and advocating for improvements in growth and company culture.
- Support management with performance monitoring (absence/lateness, return-to-work interviews, probation reviews, and appraisals).
- Serve as a brand ambassador, greeting visitors, promoting our values, and supporting employee engagement activities such as staff socials and event coordination.
Health & Safety Responsibilities
- Develop and implement Health & Safety Executive policies, risk assessments, and periodic reviews for office spaces.
- Ensure compliance with data protection and privacy laws, updating policies as needed.
- Minimise hazards by organising fire inductions, assigning fire wardens, and ensuring first-aid coverage.
- Arrange regular safety checks for electrical equipment and devices.
What We’re Looking For:
- Proven leadership experience in business support, with the ability to develop talent and drive efficiencies.
- Strategic thinker passionate about growth, innovation, and continuous improvement.
- Strong cross-functional collaboration skills, working effectively with internal teams and external partners.
- Expertise in managing complex projects, budgets, and business operations with measurable success.
- Exceptional problem-solving skills with a data-driven, solution-oriented approach.
- Highly organised and adaptable, able to manage multiple priorities in a fast-paced environment.
- A proactive and positive mindset, dedicated to delivering outstanding results.
- Strong discretion and confidentiality, upholding professionalism and trust at all times.
- Office presence required. We offer Mondays as our work from home day, for that work-life balance.
Ready to take the next step in your career? Apply now and be a key player in shaping the future of Bleep 360 Group.
Business Support Manager employer: Bleep 360
Contact Detail:
Bleep 360 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Support Manager
✨Tip Number 1
Familiarise yourself with the Bleep 360 Group's core values and mission. Understanding their focus on operational excellence and collaboration will help you align your approach during interviews and discussions.
✨Tip Number 2
Prepare specific examples of how you've successfully managed teams and improved processes in previous roles. Highlighting measurable outcomes will demonstrate your capability to drive efficiency and lead a talented team.
✨Tip Number 3
Network with current or former employees of Bleep 360 Group on platforms like LinkedIn. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Business Support Manager.
✨Tip Number 4
Stay updated on industry trends related to business support and operational management. Being knowledgeable about the latest innovations and best practices will position you as a forward-thinking candidate who can contribute to the company's growth.
We think you need these skills to ace Business Support Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in business support and leadership. Use specific examples that demonstrate your ability to drive efficiencies and manage teams effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for operational excellence and innovation. Mention how your skills align with the responsibilities outlined in the job description, particularly in managing complex projects and fostering a positive office culture.
Highlight Relevant Skills: In your application, emphasise your strategic thinking, problem-solving abilities, and experience in cross-functional collaboration. These are key traits that Bleep 360 Group is looking for in a Business Support Manager.
Showcase Your Leadership Experience: Provide examples of how you have developed talent and driven efficiencies in previous roles. This will demonstrate your capability to manage and develop the Business Support Team effectively.
How to prepare for a job interview at Bleep 360
✨Showcase Your Leadership Skills
As a Business Support Manager, demonstrating your leadership experience is crucial. Prepare examples of how you've successfully managed teams and driven efficiencies in previous roles. Highlight specific instances where your leadership made a tangible impact.
✨Emphasise Strategic Thinking
The role requires a strategic mindset, so be ready to discuss your approach to problem-solving and process improvement. Share examples of how you've implemented innovative solutions that have led to operational excellence in past positions.
✨Demonstrate Cross-Functional Collaboration
Collaboration is key in this role. Be prepared to talk about your experiences working with different departments and external partners. Highlight how you’ve fostered teamwork and communication to achieve common goals.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle complex issues and manage projects. Think of scenarios where you've had to resolve conflicts or overcome operational blockers, and explain your thought process and the outcomes.
