Service Delivery Employee in Swindon
Service Delivery Employee

Service Delivery Employee in Swindon

Swindon Full-Time 28500 - 28521 £ / year (est.) No home office possible
Bleckmann

At a Glance

  • Tasks: Join our team to ensure smooth service delivery and support client needs.
  • Company: Bleckmann, a leader in supply chain management for fashion and lifestyle brands.
  • Benefits: Competitive salary, 33 days leave, life insurance, and health initiatives.
  • Other info: Inclusive culture with strong career growth and development opportunities.
  • Why this job: Be part of a dynamic team making a real impact behind the scenes.
  • Qualifications: Proactive mindset, good IT skills, and logistics experience preferred.

The predicted salary is between 28500 - 28521 £ per year.

Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR. But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you’re on the warehouse floor or behind a screen, you’ll find:

  • Strong connections with colleagues who support and celebrate you.
  • Fast growth in a company that’s expanding across Europe, the US, and Asia.
  • High energy in a dynamic environment where no two days are the same.
  • Guided freedom to take initiative, solve problems your way, and grow your career.

We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind. So if you’re ready to roll out the red carpet for our clients — and for each other — we’ve got a spot for you. Behind the scenes is where the real excitement begins. Ready to join us?

This is a permanent, full-time daytime role, working Monday to Friday, with flexibility required during peak periods. The role offers an annual salary up to £28,521.33, depending on skills and experience and follows a hybrid working model.

Tasks and responsibilities:

  • Own service delivery and ensure SLAs are met
  • Support client needs and provide solutions
  • Monitor deliveries and analyse data for improvements
  • Communicate performance updates to clients
  • Liaise with carriers and coordinate ad hoc collections
  • Handle queries, support invoicing, and manage claims
  • Contribute to ad hoc projects as needed

Profile:

  • Proactive, logical, analytical mindset
  • Able to work independently with strong ownership
  • Good IT skills, including Excel
  • Comfortable with JDA and Salesforce (training can be provided)
  • Adaptable to new technology
  • Logistics or transport experience highly preferred
  • Strong attention to detail and organisation

What do we offer?

Our people are at the heart of what we do. They are critical to our clients' successes and without a doubt, to our success also. This is why we offer a range of benefits including:

  • Competitive salary
  • 33 days annual leave, inclusive of Bank Holidays
  • Life insurance
  • Competitive pension scheme
  • Retail and Various Discounts via a Benefits Platform
  • Health and Wellbeing initiatives (EAP, OH, Wellbeing hub via a benefits platform)
  • Social Events
  • Exclusive Client Discounts
  • On site parking

Additional information:

We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.

If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: Greta.Smirnovaite@bleckmann.com

At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).

Service Delivery Employee in Swindon employer: Bleckmann

At Bleckmann, we pride ourselves on being more than just a logistics company; we are a vibrant community of over 6,500 dedicated individuals who thrive in a dynamic and supportive environment. With a strong focus on employee growth, competitive benefits, and a commitment to sustainability, we offer a unique opportunity for Service Delivery Employees to make a meaningful impact while enjoying a flexible work-life balance. Join us and be part of a team that values entrepreneurship, expertise, and engagement, all while delivering excellence behind the scenes.
Bleckmann

Contact Detail:

Bleckmann Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Delivery Employee in Swindon

✨Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already at Bleckmann. A friendly chat can give you insider info and maybe even a referral — it’s all about who you know!

✨Tip Number 2

Prepare for the interview by knowing your stuff! Research Bleckmann’s values and recent projects. Show us you’re not just another candidate but someone who truly gets what we do and how you can contribute.

✨Tip Number 3

Practice makes perfect! Do mock interviews with friends or family. Get comfortable talking about your experience and how it relates to the Service Delivery role. Confidence is key!

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll be one step closer to joining our amazing backstage crew at Bleckmann!

We think you need these skills to ace Service Delivery Employee in Swindon

Service Delivery Management
Client Support
Data Analysis
Communication Skills
Problem-Solving Skills
IT Skills
Excel
JDA
Salesforce
Logistics Experience
Attention to Detail
Organisational Skills
Adaptability
Proactive Mindset

Some tips for your application 🫡

Show Your Enthusiasm: When writing your application, let your passion for the role shine through! We love seeing candidates who are excited about joining our backstage crew and contributing to our mission. A sprinkle of personality can make your application stand out!

Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Service Delivery Employee role. We want to see how your skills and past experiences can help us meet our SLAs and support our clients effectively.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more when it comes to written applications!

Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Bleckmann

✨Know Your Stuff

Before the interview, make sure you understand Bleckmann's role in supply chain management. Familiarise yourself with their values like entrepreneurship and excellence, and think about how your skills align with their mission. This will show that you're genuinely interested and prepared.

✨Show Off Your Problem-Solving Skills

Since the role involves supporting client needs and providing solutions, be ready to share examples of how you've tackled challenges in the past. Think of specific situations where you demonstrated a proactive and analytical mindset, as this is key for the Service Delivery Employee position.

✨Get Comfortable with Tech

Bleckmann values good IT skills, especially in Excel, JDA, and Salesforce. Brush up on these tools before your interview. If you have experience using similar software, be sure to mention it and express your willingness to learn new technologies.

✨Ask Insightful Questions

Prepare some thoughtful questions to ask during the interview. This could be about the team dynamics, growth opportunities, or how they measure success in service delivery. It shows that you're engaged and thinking about how you can contribute to the team.

Service Delivery Employee in Swindon
Bleckmann
Location: Swindon

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