At a Glance
- Tasks: Provide IT support and troubleshoot issues in a dynamic environment.
- Company: Join Bleckmann, a leader in supply chain management for fashion brands.
- Benefits: Enjoy a competitive salary, 33 days leave, and health initiatives.
- Other info: Inclusive workplace with great career growth and social events.
- Why this job: Be part of a supportive team making a real impact behind the scenes.
- Qualifications: Strong IT support skills and experience with hardware troubleshooting.
The predicted salary is between 32000 - 34000 € per year.
Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.
But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.
Whether you're on the warehouse floor or behind a screen, you’ll find:
- Strong connections with colleagues who support and celebrate you.
- Fast growth in a company that’s expanding across Europe, the US, and Asia.
- High energy in a dynamic environment where no two days are the same.
- Guided freedom to take initiative, solve problems your way, and grow your career.
We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.
This is a permanent, full-time, daytime position working Monday to Friday on-site, offering a salary up to £34,000.00, depending on skills and experience.
Tasks and responsibilities:
- Responsible for ensuring the effective and efficient working of a number of teams over the course of a shift, across all activities related to Client Order Fulfilment.
Key tasks:
- Providing general IT service and user support, both face-to-face and remotely.
- Logging support requests and incidents, ensuring accurate documentation.
- Monitoring and resolving issues received by the IT Service Desk, escalating when required.
- Troubleshooting problems using diagnostic tools and escalating when necessary.
- Liaising with regional offices and collaborating to resolve user support issues.
- Supporting and troubleshooting warehouse hardware, including Zebra wearables, label printers and other devices.
- Carrying out any ad hoc IT tasks as required to support site operations.
Profile:
- Strong IT support background in corporate and/or warehouse environments.
- Skilled in troubleshooting hardware, including Zebra wearables, label printers and other printers/devices.
- Strong experience of using Microsoft Office package and MS365 admin centres for user and device management.
- Comfortable supporting iOS/Android devices and mobile apps.
- Able to perform general user administration tasks.
- Knowledge of asset management.
- Experience with VOIP systems (Avaya).
- Intermediate to strong networking knowledge (patching, WiFi setup, physical switch configuration).
- Great communication skills and flexibility due to business needs.
What do we offer?
Our people are at the heart of what we do. They are critical to our clients’ successes and without a doubt, to our success also. This is why we offer a range of benefits including:
- Competitive salary.
- 33 days annual leave, inclusive of Bank Holidays.
- Life insurance.
- Competitive pension scheme.
- Retail and Various Discounts via a Benefits Platform.
- Health and Wellbeing initiatives (EAP, OH, Wellbeing hub via a benefits platform).
- Social Events.
- Exclusive Client Discounts.
- On site parking.
We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact us.
At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).
IT Infra Support in Northampton employer: Bleckmann
At Bleckmann, we pride ourselves on being more than just a logistics company; we are a vibrant community of over 6,500 dedicated individuals who thrive in a dynamic environment. Our commitment to employee growth is evident through our supportive work culture, competitive benefits, and opportunities for career advancement, all while championing sustainability and inclusivity. Join us in making a meaningful impact behind the scenes, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land IT Infra Support in Northampton
✨Tip Number 1
Network like a pro! Reach out to current employees at Bleckmann on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing the IT Infra Support role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by brushing up on your troubleshooting skills. Be ready to discuss specific examples of how you've resolved IT issues in the past, especially with hardware like Zebra wearables and label printers. Show us you know your stuff!
✨Tip Number 3
Don’t forget to showcase your communication skills during the interview. Bleckmann values great communication, so practice explaining complex IT concepts in simple terms. This will help demonstrate your ability to support users effectively.
✨Tip Number 4
Finally, apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Bleckmann team. Let’s get you that backstage pass!
We think you need these skills to ace IT Infra Support in Northampton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Infra Support role. Highlight your relevant experience, especially in troubleshooting hardware and providing IT support. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about joining Bleckmann and how you can contribute to our backstage crew. Keep it engaging and personal — we love a bit of personality!
Show Off Your Communication Skills:Since great communication is key in this role, make sure to demonstrate your ability to convey information clearly in your application. Whether it's through your CV or cover letter, let us see how you can connect with others.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re keen on joining our team!
How to prepare for a job interview at Bleckmann
✨Know Your Tech Inside Out
Make sure you brush up on your IT support skills, especially with hardware like Zebra wearables and label printers. Familiarise yourself with troubleshooting techniques and diagnostic tools, as you'll likely be asked to demonstrate your problem-solving abilities during the interview.
✨Show Off Your Communication Skills
Since you'll be liaising with various teams and regional offices, it's crucial to showcase your communication skills. Practice explaining technical issues in simple terms, as this will help you connect with non-technical colleagues and demonstrate your ability to work collaboratively.
✨Familiarise Yourself with Microsoft Tools
As the role requires experience with Microsoft Office and MS365 admin centres, make sure you're comfortable navigating these platforms. You might be asked about user and device management, so having specific examples of your past experiences can really set you apart.
✨Embrace the Company Culture
Bleckmann values entrepreneurship, expertise, excellence, and engagement. Research their company culture and think about how your personal values align with theirs. Be ready to share examples of how you've demonstrated these values in your previous roles, as it shows you're a good fit for their team.
