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- Tasks: Join us as an IT Infra Support, tackling dynamic tech challenges daily.
- Company: Bleckmann is a leading international logistics provider with a people-first culture since 1862.
- Benefits: Enjoy a competitive salary, 33 days leave, health initiatives, and exclusive discounts.
- Why this job: Make a real impact in a diverse team while enhancing your IT skills and knowledge.
- Qualifications: A bachelor's in IT or relevant experience, plus basic knowledge of key IT systems.
- Other info: We celebrate diversity and are committed to employee development and inclusivity.
The predicted salary is between 28000 - 42000 £ per year.
Who we are: Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award-winning international 3PL logistics company serving many renowned brands across various consumer goods industries. We leverage our experience and knowledge built over many years, passed from team member to team member, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first since 1862. Do you believe your work can make a difference in other people’s lives and contribute to an organisation's and its customers' success? At Bleckmann, we do. Do you want to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you.
We are currently looking for an IT Infra Support to join our Crick. This is a permanent role Monday – Friday (with flexibility around peak periods) with a salary of up to £35,000 depending on experience.
Tasks and responsibilities:
- A support engineer handles questions and incidents and can be deployed to solve on-site hardware problems, making the tasks versatile and dynamic.
- After internal training in our software packages and business processes, you will be co-responsible for handling incidents in our ServiceDesk system.
- You will be the point of contact for the end user and will be in close contact with the infrastructure team and the development team.
- You will share your experience regarding the operation of new technologies and provide the end user with useful tips to use these technologies as efficiently as possible.
- Your responsibilities mainly consist of daily support: Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more.
- Managing access rights and user accounts.
- Monitoring and supporting the Warehouse Management System and configuring the software according to operational needs.
- Additionally, you will make a proactive contribution to our Lean Six Sigma work methodology.
Profile:
- You possess a bachelor's degree in IT or have initial experience in an IT role.
- You have basic knowledge of Active Directory, DNS, DHCP, and Office 365.
- You have solid experience with computer hardware and software, peripherals, networks, and telephony.
- You are a flexible team player with a customer-friendly, service-oriented attitude.
- You are eager to learn and result-oriented.
- You are willing to perform tasks at other sites when support is needed.
What do we offer?
Our people are at the heart of what we do. They are critical to our client’s successes and without a doubt, to our success also. This is why we offer a range of benefits including:
- Competitive salary
- 33 days annual leave, inclusive of Bank Holidays
- Death in Service Scheme
- Competitive pension scheme
- Health and Well-being initiatives
- Social Events
- Exclusive Client Discounts
- On site parking
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
Contact Detail:
Bleckmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT-infrastructuur
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, DNS, DHCP, and Office 365. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to tackle the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the company. Since the role involves being the point of contact for end users, emphasising your ability to communicate effectively and provide support will set you apart from other candidates.
✨Tip Number 3
Research Bleckmann's culture and values, particularly their commitment to employee development and inclusivity. During interviews or discussions, refer to how your personal values align with theirs, which can help you connect on a deeper level with the hiring team.
✨Tip Number 4
Be prepared to discuss your experience with Lean Six Sigma methodologies. If you have any relevant examples or projects where you've applied these principles, share them to illustrate your proactive approach and problem-solving skills, which are crucial for this role.
We think you need these skills to ace ICT-infrastructuur
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the ICT-infrastructuur position. Familiarise yourself with the technologies mentioned, such as Active Directory, DNS, DHCP, and Office 365.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the job description. Emphasise your IT background, customer service skills, and any experience with hardware and software support.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and technology. Explain how your skills can contribute to Bleckmann's success and mention your eagerness to learn and adapt in a dynamic environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Bleckmann
✨Understand the Company Culture
Before your interview, take some time to research Bleckmann's company culture. They value agility, a passion for logistics, and a people-first approach. Showing that you align with these values can make a strong impression.
✨Demonstrate Technical Knowledge
Be prepared to discuss your experience with Active Directory, DNS, DHCP, and Office 365. Highlight any relevant projects or tasks you've completed that showcase your technical skills, especially in hardware and software support.
✨Show Your Customer Service Skills
As an IT Infra Support role involves direct interaction with end users, emphasise your customer-friendly attitude. Share examples of how you've successfully resolved issues or provided support in previous roles.
✨Express Your Willingness to Learn
Bleckmann is looking for someone eager to learn and grow. Be sure to convey your enthusiasm for developing new skills and adapting to new technologies, as well as your willingness to support other sites when needed.
