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For Companies At a Glance
- Tasks: Join us as an IT Infra Support, tackling dynamic tech challenges daily.
- Company: Bleckmann is a leading international logistics provider with a people-first culture since 1862.
- Benefits: Enjoy a competitive salary, 33 days leave, health initiatives, and exclusive discounts.
- Why this job: Make a real impact in a diverse team while enhancing your IT skills and knowledge.
- Qualifications: A degree in IT or relevant experience, plus basic knowledge of key IT systems.
- Other info: We value inclusivity and actively encourage applications from all backgrounds.
The predicted salary is between 28000 - 35000 £ per year.
Who we are:
Once started as a local Dutch and Belgium logistics provider for companies in the fashion industry, we have grown into an award-winning international 3PL logistics company serving many renowned brands across various consumer goods industries. We leverage our experience and knowledge built over many years, passed from team member to team member, and expanded our activities ever since. Despite our growth and substantially larger business size, we have always kept our spirit of an agile entrepreneur, drive to excel, passion for logistics and culture of putting people first since 1862. Do you believe your work can make a difference in other people’s lives and contribute to an organisation's and its customers' success? At Bleckmann, we do.
Do you want to become part of an international and diverse team? If the answer is yes, then Bleckmann might be the right fit for you.
We are currently looking for an IT Infra Support to join our Crick. This is a permanent role Monday – Friday (with flexibility around peak periods) with a salary of up to £35,000 depending on experience.
Tasks and responsibilities:
- A support engineer handles questions and incidents and can be deployed to solve on-site hardware problems, making the tasks versatile and dynamic.
- After internal training in our software packages and business processes, you will be co-responsible for handling incidents in our ServiceDesk system.
- You will be the point of contact for the end user and will be in close contact with the infrastructure team and the development team.
- You will share your experience regarding the operation of new technologies and provide the end user with useful tips to use these technologies as efficiently as possible.
- Your responsibilities mainly consist of daily support:
- Installing and configuring hardware, including computers, scanners, laser printers, label printers, mobile phones, VoIP telephony, along with supporting time tracking, software installations, network usage, and more.
- Managing access rights and user accounts.
- Monitoring and supporting the Warehouse Management System and configuring the software according to operational needs.
- Additionally, you will make a proactive contribution to our Lean Six Sigma work methodology.
Profile:
- You possess a bachelor's degree in IT or have initial experience in an IT role.
- You have basic knowledge of Active Directory, DNS, DHCP, and Office 365.
- You have solid experience with computer hardware and software, peripherals, networks, and telephony.
- You are a flexible team player with a customer-friendly, service-oriented attitude.
- You are eager to learn and result-oriented.
- You are willing to perform tasks at other sites when support is needed.
What do we offer?
Our people are at the heart of what we do. They are critical to our client’s successes and without a doubt, to our success also. This is why we offer a range of benefits including:
- Competitive salary
- 33 days annual leave, inclusive of Bank Holidays
- Death in Service Scheme
- Competitive pension scheme
- Health and Well-being initiatives
- Social Events
- Exclusive Client Discounts
- On site parking
Additional information:
We are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
ICT-infrastructuur employer: Bleckmann
Contact Detail:
Bleckmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ICT-infrastructuur
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Active Directory, DNS, DHCP, and Office 365. Having a solid understanding of these systems will not only boost your confidence but also demonstrate your readiness to tackle the role.
✨Tip Number 2
Showcase your customer service skills during any interactions you have with the company. Since the role involves being the point of contact for end users, emphasising your ability to communicate effectively and provide support will make you stand out.
✨Tip Number 3
Research Bleckmann's culture and values, particularly their commitment to employee development and inclusivity. Being able to articulate how your personal values align with theirs can create a strong connection during interviews.
✨Tip Number 4
Prepare to discuss your experience with hardware installation and configuration. Be ready to share specific examples of how you've successfully managed similar tasks in previous roles, as this will highlight your practical skills relevant to the position.
We think you need these skills to ace ICT-infrastructuur
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements for the ICT-infrastructuur position. Tailor your application to highlight relevant experiences and skills that align with the role.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous IT roles or projects that demonstrate your knowledge of Active Directory, DNS, DHCP, and Office 365. Use specific examples to showcase your problem-solving skills and customer service orientation.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the position and the company. Mention why you want to work at Bleckmann and how your values align with their culture of putting people first.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in an IT support role.
How to prepare for a job interview at Bleckmann
✨Know Your Tech Basics
Make sure you brush up on your knowledge of Active Directory, DNS, DHCP, and Office 365. Being able to discuss these topics confidently will show that you have the foundational skills needed for the role.
✨Show Your Customer Service Skills
Since this role involves direct interaction with end users, be prepared to share examples of how you've provided excellent customer service in previous positions. Highlight your service-oriented attitude and flexibility.
✨Demonstrate Your Problem-Solving Abilities
Think of specific instances where you've successfully resolved technical issues or supported users. This will illustrate your ability to handle the dynamic tasks expected in the role.
✨Express Your Willingness to Learn
Convey your eagerness to learn new technologies and processes. Mention any relevant training or certifications you've pursued, as well as your enthusiasm for contributing to Lean Six Sigma methodologies.
