Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations in freight forwarding, ensuring smooth logistics and customer service.
- Company: Join Bleckmann, a global leader in supply chain management for fashion and lifestyle brands.
- Benefits: Enjoy competitive salary, 33 days leave, health initiatives, and exclusive discounts.
- Why this job: Be part of a dynamic team making a global impact in supply chain solutions.
- Qualifications: Bachelor's degree with 5 years in freight forwarding; strong leadership and problem-solving skills.
- Other info: Work in a continuous improvement environment with Lean Six Sigma principles.
The predicted salary is between 36000 - 60000 £ per year.
Who we are: Working at Bleckmann. Bleckmann is a market leader in supply chain management (SCM) services for fashion and lifestyle brands. Established in 1862, Bleckmann has evolved from a transportation company into a provider of complete supply chain solutions, with specific expertise in e-fulfillment. With a strong base in Europe, the company has expanded to the U.S. and Asia, enabling Bleckmann to serve customers worldwide. Thanks to our investments and extensive experience in IT solutions, we offer a unified platform to our clients across the globe. With approximately 6,500 team members, we work every day to support our customers and deliver on their promises. With a turnover of €626 million, Bleckmann has the scale and flexibility to provide world-class solutions.
Our Mission: At Bleckmann, we strive to provide the best supply chain solutions and fulfil our clients' promises every day.
Tasks and responsibilities:
- The Freight Forwarding Supervisor is operationally responsible for the Bleckmann Multi Modal Solutions operation in the UK, covering all operational Sea, Air, Rail and Road inbound activities.
- The Supervisor is the first operational contact for clients as well as partners and providers, bearing responsibility for all operational and customer service related activities and issues.
- Directly responsible for managing the Bleckmann Freight Forwarding team in the UK and providing direct support to the operations staff.
- Work together directly with finance controller(s), route development manager(s), customer solution supports and director multi modal solutions for continuous improvement and customer development projects.
- Responsible for day to day operations, administration and performance; handling and processing orders, keeping control on the workflow; instructions to sub-contractors and secure follow ups; control on all shipping documents; customer service; customer relations with all key stakeholders; daily/weekly reporting; timely pre-calculation as well as invoicing; cost control; profitability on individual files; maintain strong operational relation with key stakeholders at customers, carriers, agents and Bleckmann DC’s.
Additional responsibilities include:
- Organizing, supporting and cooperating in tasks and responsibilities within the department.
- Participating actively in the day to day operation.
- Arranging proper and transparent administration of all shipments.
- Maintaining coherence and continuity within the department.
- Maintaining regular contact with all major accounts in the Netherlands, 3PL clients as well as regular freight forwarding clients.
- Meeting and exceeding customer’s expectations and maintaining strong, close and positive relationships with key stakeholders of customer and internal organizations.
- Responsible for flawless progress of information exchange between all parties involved.
- Providing continuous improvement processes; reliable reporting on operational level; trouble shooting; following market developments; achievement of contractual and agreed KPI’s; supporting reviews, key initiatives and major change programs; continuous improvement of personal and team knowledge and experience; working in a continuous improvement environment within our Lean Six Sigma principles.
Profile:
- Bachelor degree with preferable experience in similar roles and responsibilities.
- Minimum 5 years of experience in freight forwarding, logistics and transport fields with a strong track record in operations.
- Competent in use of computer equipment and word processing, spreadsheet and database products.
- In depth knowledge of freight forwarding and market trends, freight operating systems OMS / FMS, international (road) transport, logistics, customs regulations and import and export regulations.
- Leadership and motivational ability; strong customer focus; excellent problem solving and decision making skills; the ability to manage multiple tasks in stressful circumstances; strong time and change management skills; willing to travel to maintain open relationships with internal key stakeholders and customers; flexible and willing to work in flexible time frames and meet the expectations and demands of customers' seasonal requirements.
Competences: champions development, realizes performance through people, drives for results, drives strategic change and innovation, engages and inspires people, understands customers and markets and demonstrates business ethics.
What do we offer?
- Competitive salary
- 33 days annual leave, inclusive of Bank Holidays
- Death in Service Scheme
- Competitive pension scheme
- Health and Well-being initiatives
- Social Events
- Exclusive Client Discounts
- On site parking
Freight Forwarding Supervisor employer: Bleckmann
Contact Detail:
Bleckmann Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarding Supervisor
✨Tip Number 1
Familiarise yourself with Bleckmann's operations and values. Understanding their commitment to supply chain solutions and customer service will help you align your approach during interviews and discussions.
✨Tip Number 2
Network within the logistics and freight forwarding industry. Attend relevant events or join online forums to connect with professionals who may have insights about Bleckmann or can refer you internally.
✨Tip Number 3
Prepare to discuss specific examples of how you've improved operational efficiency in previous roles. Bleckmann values continuous improvement, so showcasing your experience in this area will be beneficial.
✨Tip Number 4
Stay updated on market trends and regulations in freight forwarding. Being knowledgeable about current developments will demonstrate your commitment to the industry and your readiness for the role.
We think you need these skills to ace Freight Forwarding Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in freight forwarding, logistics, and transport. Emphasise your leadership skills and any specific achievements that demonstrate your ability to manage operations effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Bleckmann's mission and values. Explain why you are passionate about supply chain management and how your background aligns with the responsibilities of the Freight Forwarding Supervisor role.
Highlight Relevant Skills: In your application, focus on key competencies such as problem-solving, customer focus, and time management. Provide examples of how you've successfully managed multiple tasks in stressful situations, as this is crucial for the role.
Showcase Continuous Improvement Experience: Mention any experience you have with continuous improvement processes or Lean Six Sigma principles. This will demonstrate your commitment to operational excellence and your ability to contribute to Bleckmann's goals.
How to prepare for a job interview at Bleckmann
✨Know Your Freight Forwarding Basics
Make sure you brush up on your knowledge of freight forwarding, logistics, and transport. Understand the key terms and processes involved, as well as current market trends. This will help you demonstrate your expertise and show that you're serious about the role.
✨Showcase Your Leadership Skills
As a Freight Forwarding Supervisor, you'll need to manage a team effectively. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed your team in previous roles. Highlight any experience you have with Lean Six Sigma principles, as this is important for continuous improvement.
✨Prepare for Customer Service Scenarios
Customer relations are crucial in this role. Think of examples where you've successfully handled customer issues or exceeded expectations. Be ready to discuss how you maintain strong relationships with key stakeholders and how you ensure effective communication between all parties involved.
✨Demonstrate Problem-Solving Abilities
The ability to troubleshoot and make decisions under pressure is vital. Prepare to share specific instances where you've faced challenges in your previous roles and how you resolved them. This will showcase your problem-solving skills and your ability to manage multiple tasks effectively.
