At a Glance
- Tasks: Join our team to ensure smooth service delivery and support client needs.
- Company: Bleckmann, a leader in supply chain management for fashion brands.
- Benefits: Enjoy 33 days annual leave, enhanced pension, and health support.
- Other info: Inclusive culture with strong career growth and exciting social events.
- Why this job: Be part of a dynamic crew making a real impact behind the scenes.
- Qualifications: Proactive mindset, good IT skills, and logistics experience preferred.
The predicted salary is between 27500 - 27500 £ per year.
At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.
We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact. Whether you're on the warehouse floor or behind a screen, you’ll find:
- Strong connections with colleagues who support and celebrate you.
- Fast growth in a company that’s expanding across Europe, the US, and Asia.
- High energy in a dynamic environment where no two days are the same.
- Guided freedom to take initiative, solve problems your way, and grow your career.
We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.
This is a permanent, full-time daytime role, working Monday to Friday, with flexibility required during peak periods. The role offers an annual salary up to £27,500.00, depending on skills and experience and follows a hybrid working model.
Tasks and responsibilities:
- Working closely with the Service Delivery Supervisor the role holder will be responsible for:
- Own service delivery and ensure SLAs are met
- Support client needs and provide solutions
- Monitor deliveries and analyse data for improvements
- Communicate performance updates to clients
- Liaise with carriers and coordinate ad hoc collections
- Handle queries, support invoicing, and manage claims
- Contribute to ad hoc projects as needed
Profile:
- Proactive, logical, analytical mindset
- Able to work independently with strong ownership
- Good IT skills, including Excel
- Comfortable with JDA and Salesforce (training can be provided)
- Adaptable to new technology
- Logistics or transport experience highly preferred
- Strong attention to detail and organisation
What do we offer?
Our Backstage Crew is at the heart of everything we do, driving success for our clients, our brands and each other. That's why we offer a range of benefits including:
- 33 days annual leave, inclusive of Bank Holidays, with additional annual leave awarded after 5 and 10 years' service
- Enhanced pension contributions
- Life assurance
- Medicash healthcare plan
- Retail and lifestyle discounts through our Benefits Platform
- Health and wellbeing support, including an Employee Assistance Programme (EAP), Occupational Health and Wellbeing Hub
- Social events throughout the year
- Exclusive client discounts
We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: Greta.Smirnovaite@bleckmann.
At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).
Service Delivery Employee employer: Bleckmann Solutions UK
At Bleckmann, we pride ourselves on being more than just a logistics company; we are a vibrant community of over 6,500 dedicated individuals who thrive in a dynamic and supportive environment. With a strong focus on employee growth, we offer extensive benefits including generous annual leave, enhanced pension contributions, and health support, all while fostering a culture of inclusivity and recognition. Join us in our mission to make fashion and lifestyle brands shine, where your contributions truly matter and every day brings new opportunities for impact.
StudySmarter Expert Advice🤫
We think this is how you could land Service Delivery Employee
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bleckmann Solutions UK and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bleckmann Solutions UK!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bleckmann Solutions UK keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Service Delivery Employee
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bleckmann Solutions UK:This is your chance to really connect with the team at Bleckmann Solutions UK. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bleckmann Solutions UK
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bleckmann Solutions UK.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bleckmann Solutions UK that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bleckmann Solutions UK. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
