At a Glance
- Tasks: Lead and optimise operations for key client accounts across multiple distribution centres.
- Company: Join Bleckmann, a leader in supply chain management for fashion and lifestyle brands.
- Benefits: Competitive salary, car allowance, bonus, and a dynamic work environment.
- Other info: Inclusive culture with strong focus on employee development and sustainability.
- Why this job: Be part of a tight-knit team making a real impact behind the scenes.
- Qualifications: Proven leadership skills and experience in operational performance management.
The predicted salary is between 95000 - 105000 £ per year.
Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.
But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.
Whether you're on the warehouse floor or behind a screen, you’ll find:
- Strong connections with colleagues who support and celebrate you.
- Fast growth in a company that’s expanding across Europe, the US, and Asia.
- High energy in a dynamic environment where no two days are the same.
- Guided freedom to take initiative, solve problems your way, and grow your career.
We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.
This is a permanent, full-time, daytime position working Monday to Friday, offering a salary ranging from £95,000.00 to £105,000.00 per annum, dependent on skills and experience, plus a car allowance and a bonus.
Tasks and responsibilities:
- Responsible for acting as the senior operational and commercial owner for a key client account at cluster level, providing end-to-end leadership, governance and assurance across multiple distribution centres.
- Accountable for translating strategic objectives into consistent operational delivery, ensuring performance control, effective risk management and strong client confidence across the network.
- Acting as the primary interface between Site Managers, the Cluster Director and senior stakeholders, providing a clear, data-driven view of account performance while driving alignment across sites and ensuring consistent execution of the operating model.
Account Ownership & Governance
- Own overall operational performance, stability, and delivery across the cluster.
- Ensure consistent execution of operating models, standards, and commitments across all sites.
- Provide clear, data-driven insight into performance, risks, and recovery actions.
Stakeholder Management
- Act as the key escalation and leadership interface for senior stakeholders.
- Build strong relationships through transparency, control, and delivery.
- Provide regular updates on performance, risks, and opportunities.
Operational Performance
- Drive performance across safety, service, productivity, cost, quality, and inventory.
- Challenge site performance and ensure effective recovery plans are in place.
- Align capacity, labour, systems, and infrastructure with business needs.
Risk & Assurance
- Identify and manage operational and commercial risks proactively.
- Ensure issues are resolved at root cause, not just locally.
- Provide assurance on operational stability and control.
Leadership
- Lead, coach, and develop Site Managers.
- Drive consistency, accountability, and collaboration across sites.
- Build capability and succession within the leadership team.
Strategy & Change
- Translate strategy into clear, executable plans.
- Lead transformation and continuous improvement initiatives.
- Ensure change is delivered consistently and sustainably.
Health & Safety & Compliance
- Promote a strong Health & Safety culture across the cluster.
- Ensure full compliance with legal and internal standards.
- Monitor and manage safety performance and risks.
Profile:
- Senior operational and commercial leader responsible for multi-site performance and delivery.
- Accountable for driving consistency, governance, and operational excellence across the cluster.
- Trusted stakeholder partner, operating as key interface between sites, leadership, and clients.
- Strong focus on performance management across safety, service, cost, quality, and productivity.
- Experienced in identifying risks and implementing proactive, structured solutions.
- Proven ability to lead, coach, and develop high-performing site leadership teams.
- Skilled in translating strategy into clear, actionable operational plans.
- Driven by continuous improvement, transformation, and operational optimisation.
- Strong advocate of Health & Safety, compliance, and best practice standards.
- Data-driven, commercially aware, and results-focused.
We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.
If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: Greta.Smirnovaite@bleckmann.com.
At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).
Cluster Manager employer: Bleckmann Solutions UK
At Bleckmann, we pride ourselves on being more than just a logistics provider; we are a vibrant community of over 6,500 dedicated professionals who thrive in a dynamic and supportive work environment. With a strong emphasis on employee development, sustainability, and a culture that celebrates initiative and collaboration, we offer our Cluster Managers the opportunity to lead impactful projects while enjoying competitive salaries, bonuses, and a car allowance. Join us in shaping the future of supply chain management for fashion and lifestyle brands, where your contributions truly matter.
StudySmarter Expert Advice🤫
We think this is how you could land Cluster Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Bleckmann Solutions UK and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Bleckmann Solutions UK!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Bleckmann Solutions UK keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Cluster Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Bleckmann Solutions UK:This is your chance to really connect with the team at Bleckmann Solutions UK. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Bleckmann Solutions UK
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Bleckmann Solutions UK.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Bleckmann Solutions UK that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Bleckmann Solutions UK. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
