Service Delivery Employee in Swindon

Service Delivery Employee in Swindon

Swindon Full-Time 28500 - 28521 £ / year (est.) No working from home possible
Bleckmann Solutions UK Ltd

At a Glance

  • Tasks: Own service delivery and ensure client needs are met with innovative solutions.
  • Company: Join Bleckmann, a leader in supply chain management for fashion and lifestyle brands.
  • Benefits: Enjoy competitive salary, 33 days leave, life insurance, and health initiatives.
  • Other info: Flexible working model with strong career growth opportunities.
  • Why this job: Be part of a dynamic team making a real impact behind the scenes.
  • Qualifications: Proactive mindset, good IT skills, and logistics experience preferred.

The predicted salary is between 28500 - 28521 £ per year.

Ready to join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you're on the warehouse floor or behind a screen, you’ll find strong connections with colleagues who support and celebrate you, fast growth in a company that’s expanding across Europe, the US, and Asia, high energy in a dynamic environment where no two days are the same, and guided freedom to take initiative, solve problems your way, and grow your career. We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

This is a permanent, full-time daytime role, working Monday to Friday, with flexibility required during peak periods. The role offers an annual salary up to £28,521.33, depending on skills and experience and follows a hybrid working model.

Tasks and responsibilities:
  • Own service delivery and ensure SLAs are met
  • Support client needs and provide solutions
  • Monitor deliveries and analyse data for improvements
  • Communicate performance updates to clients
  • Liaise with carriers and coordinate ad hoc collections
  • Handle queries, support invoicing, and manage claims
  • Contribute to ad hoc projects as needed
Profile:
  • Proactive, logical, analytical mindset
  • Able to work independently with strong ownership
  • Good IT skills, including Excel
  • Comfortable with JDA and Salesforce (training can be provided)
  • Adaptable to new technology
  • Logistics or transport experience highly preferred
  • Strong attention to detail and organisation
What do we offer:
  • Competitive salary
  • 33 days annual leave, inclusive of Bank Holidays
  • Life insurance
  • Competitive pension scheme
  • Retail and various discounts via a benefits platform
  • Health and wellbeing initiatives (EAP, OH, wellbeing hub via a benefits platform)
  • Social events
  • Exclusive client discounts
  • On site parking

We are proud to be an inclusive and diverse organization where we are committed to employee development and recognising the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.

If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: Greta.Smirnovaite@bleckmann.com

At Bleckmann, we are guided by our values: we take a parachute and jump (entrepreneurship), we unpack our knowledge (expertise), we raise the bar with every box (excellence), and we spark energy that connects (engagement).

Service Delivery Employee in Swindon employer: Bleckmann Solutions UK Ltd

At Bleckmann, we pride ourselves on being more than just a logistics company; we are a vibrant community of over 6,500 dedicated individuals who thrive in a dynamic environment. Our commitment to employee growth is evident through our supportive culture, competitive benefits, and opportunities for career advancement, all while championing sustainability and inclusivity. Join us in making a meaningful impact behind the scenes, where your contributions truly matter.

Bleckmann Solutions UK Ltd

Contact Details:

Bleckmann Solutions UK Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Service Delivery Employee in Swindon

Tip Number 1

Network like a pro! Reach out to people in the industry, especially those already at Bleckmann. A friendly chat can open doors and give you insider info that could make your application stand out.

Tip Number 2

Prepare for the interview by knowing the company inside out. Familiarise yourself with Bleckmann’s values and recent projects. This shows you’re genuinely interested and ready to roll up your sleeves!

Tip Number 3

Showcase your problem-solving skills during interviews. Think of examples where you’ve tackled challenges head-on. Bleckmann loves proactive thinkers who can adapt and find solutions on the fly.

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining the Bleckmann family right from the start.

We think you need these skills to ace Service Delivery Employee in Swindon

Service Delivery Management
Client Support
Data Analysis
Communication Skills
Logistics Experience
IT Skills
Excel

Some tips for your application 🫡

Show Your Passion for Logistics:When you're writing your application, let your enthusiasm for the logistics industry shine through. We love seeing candidates who are genuinely excited about the role and understand how vital service delivery is in keeping the show running smoothly.

Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Service Delivery Employee role. Highlight relevant experience, especially in logistics or transport, and showcase your analytical skills. We want to see how you can contribute to our backstage crew!

Be Clear and Concise:Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, as this is key in liaising with clients and carriers.

Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Bleckmann!

How to prepare for a job interview at Bleckmann Solutions UK Ltd

Know the Company Inside Out

Before your interview, take some time to research Bleckmann and its values. Understand their role in supply chain management and how they support fashion and lifestyle brands. This will not only show your interest but also help you align your answers with their mission.

Showcase Your Problem-Solving Skills

As a Service Delivery Employee, you'll need to tackle various challenges. Prepare examples from your past experiences where you've successfully solved problems or improved processes. This will demonstrate your proactive mindset and ability to take ownership.

Be Ready for Technical Questions

Since good IT skills are essential for this role, brush up on your knowledge of Excel, JDA, and Salesforce. Even if you haven't used these tools extensively, showing a willingness to learn and adapt to new technology can set you apart.

Emphasise Teamwork and Communication

Bleckmann values strong connections among colleagues. Be prepared to discuss how you've worked effectively in teams and communicated with clients or stakeholders. Highlighting your collaborative spirit will resonate well with their culture.