Cluster Performance & Continuous Improvement Manager

Cluster Performance & Continuous Improvement Manager

Full-Time 37730 - 53900 € / year (est.) No home office possible
Bleckmann Solutions UK Ltd

At a Glance

  • Tasks: Lead performance governance and continuous improvement for our Amazon account.
  • Company: Join Bleckmann, a market leader in supply chain management since 1862.
  • Benefits: Enjoy competitive salary, 33 days leave, life insurance, and health initiatives.
  • Other info: Inclusive culture focused on employee development and recognition.
  • Why this job: Make a real impact in a dynamic environment with growth opportunities.
  • Qualifications: Strong communicator with operational experience and knowledge of continuous improvement.

The predicted salary is between 37730 - 53900 € per year.

Ready to Join the Backstage Crew? At Bleckmann, we’ve been delivering on promises since 1862. As a market leader in supply chain management for fashion and lifestyle brands, we keep the show running behind the scenes — from moving boxes to moving data, from pack & ship to IT and HR.

But we’re not just logistics experts. We’re The Backstage Crew — a tight-knit team of 6,500+ people who make fashion and lifestyle brands shine by doing the work that matters most, out of the spotlight but never out of impact.

Whether you're on the warehouse floor or behind a screen, you’ll find:

  • Strong connections with colleagues who support and celebrate you.
  • Fast growth in a company that’s expanding across Europe, the US, and Asia.
  • High energy in a dynamic environment where no two days are the same.
  • Guided freedom to take initiative, solve problems your way, and grow your career.

We believe in entrepreneurship, expertise, excellence, and engagement — and we live these values every day. From repairing returned goods to reducing waste, we help brands extend product lifecycles with sustainability in mind.

This is a permanent, full-time, daytime position working Monday to Friday, offering a salary ranging from £37,730 to £53,900 per annum, dependent on skills and experience, plus a car allowance.

Tasks and responsibilities:

  • Responsible for owning cluster-level performance governance, continuous improvement, and operational excellence across the Amazon account, providing independent insight, challenge, and assurance to the Cluster Director, while driving consistent performance measurement, delivering data-led insights, and enabling sustainable improvements in productivity, cost, and quality across the network.
  • Cluster Performance Governance & Control: Own and govern the cluster-wide performance framework, ensuring consistent KPI definitions, targets, and data integrity. Provide a consolidated view of performance across key metrics including safety, service, productivity, cost, and quality. Identify trends, risks, and inefficiencies, escalating key issues with clear impact analysis.
  • Executive Performance Insight & Reporting: Translate operational data into clear, executive-level performance insights. Challenge performance outputs and recovery plans to ensure robust, measurable actions. Support business reviews and QBRs with accurate, forward-looking analysis.
  • Continuous Improvement & Lean Deployment: Drive the CI agenda across the cluster, aligning initiatives to business and client priorities. Lead cross-site improvement initiatives using Lean methodologies. Ensure improvements are standardised, sustainable, and embedded into operations. Track and validate CI benefits, including ROI and performance impact.
  • Cross-Functional Collaboration: Partner with Operations, ICQA, Systems, QA, and Reporting to align performance and execution. Ensure improvement plans reflect operational capability and client expectations. Act as a link between data, operations, and leadership to drive aligned action.
  • Standards, Compliance & Assurance: Ensure adherence to operational standards, procedures, and client requirements. Conduct audits and reviews to monitor compliance and performance maturity. Embed Health & Safety within all improvement initiatives.
  • Leadership & Capability Development: Lead and develop Performance & CI teams across the cluster. Build capability in Lean, problem-solving, and data-driven decision making. Promote a culture of accountability and continuous improvement.

Profile:

  • Strong communicator with the ability to influence stakeholders at all levels across multiple sites.
  • Proven operational background within warehousing/logistics; e-commerce experience advantageous.
  • Strong knowledge of continuous improvement tools and methodologies.
  • Data-driven and analytical, with the ability to simplify complex information.
  • Highly organised with strong project management skills.
  • Passionate about developing people and building high-performance cultures.

What do we offer?

Our people are at the heart of what we do. They are critical to our clients’ successes and without a doubt, to our success also. This is why we offer a range of benefits including:

  • Competitive salary
  • 33 days annual leave, inclusive of Bank Holidays
  • Life insurance
  • Competitive pension scheme
  • Retail and Various Discounts via a Benefits Platform
  • Health and Wellbeing initiatives (EAP, OH, Wellbeing hub via a benefits platform)
  • Social Events
  • Exclusive Client Discounts
  • On site parking

We are proud to be an inclusive and diverse organization where we are committed to employee development and recognizing the successes of our teams. We are proud of our accreditations including Healthy Workplaces Leicestershire and we are Disability Confident Committed as part of the Disability Confident Scheme and actively welcome applications from people with disabilities.

If you wish to know more about the role or discuss accommodations within the recruitment and selection process, please contact: Greta.Smirnovaite@bleckmann.com

At Bleckmann, we are guided by our values: We take a parachute and jump (Entrepreneurship), we unpack our knowledge (Expertise), we raise the bar with every box (Excellence), and we spark energy that connects (Engagement).

Cluster Performance & Continuous Improvement Manager employer: Bleckmann Solutions UK Ltd

At Bleckmann, we pride ourselves on being more than just a logistics provider; we are a vibrant community of over 6,500 dedicated professionals who thrive in a dynamic and supportive environment. Our commitment to employee growth is evident through our focus on continuous improvement and leadership development, ensuring that every team member has the opportunity to shine and make a meaningful impact. With competitive salaries, generous leave policies, and a strong emphasis on health and wellbeing, Bleckmann is an exceptional employer for those looking to advance their careers while contributing to sustainable practices in the fashion and lifestyle sectors.

Bleckmann Solutions UK Ltd

Contact Detail:

Bleckmann Solutions UK Ltd Recruiting Team

StudySmarter Expert Advice🤫

We think this is how you could land Cluster Performance & Continuous Improvement Manager

Tip Number 1

Network like a pro! Reach out to current or former employees at Bleckmann on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.

Tip Number 2

Prepare for the interview by knowing your stuff! Research Bleckmann’s values and recent projects. Show them you’re not just another candidate but someone who genuinely cares about their mission and culture.

Tip Number 3

Practice your STAR technique for answering behavioural questions. Think of specific examples from your past that showcase your skills in continuous improvement and performance management. This will help you stand out!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Bleckmann team. Let’s get you that job!

We think you need these skills to ace Cluster Performance & Continuous Improvement Manager

Performance Governance
Continuous Improvement
Operational Excellence
Data Analysis
KPI Management
Lean Methodologies
Project Management

Some tips for your application 🫡

Tailor Your Application:Make sure to customise your CV and cover letter for the Cluster Performance & Continuous Improvement Manager role. Highlight your relevant experience in logistics and continuous improvement, and don’t forget to sprinkle in some of that passion for developing high-performance cultures!

Showcase Your Data Skills:Since this role is all about data-driven insights, be sure to include examples of how you've used data to drive performance improvements in your previous roles. We love seeing how you can simplify complex information into actionable insights!

Be Authentic:Let your personality shine through in your application! We’re looking for strong communicators who can influence stakeholders, so don’t hesitate to share your unique approach to collaboration and problem-solving.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, you’ll find all the details you need about the role and our amazing team!

How to prepare for a job interview at Bleckmann Solutions UK Ltd

Know Your Numbers

As a Cluster Performance & Continuous Improvement Manager, you'll need to be data-driven. Brush up on key performance indicators (KPIs) relevant to the logistics and supply chain industry. Be ready to discuss how you've used data to drive improvements in past roles.

Showcase Your Lean Skills

Familiarise yourself with Lean methodologies and continuous improvement tools. Prepare examples of how you've implemented these strategies in previous positions. Highlight any successful projects where you led cross-site initiatives to improve efficiency.

Communicate Effectively

Strong communication is key for this role. Practice articulating your thoughts clearly and confidently. Think about how you can influence stakeholders at various levels and prepare to share examples of how you've done this in the past.

Emphasise Team Development

This position involves leading and developing teams. Be prepared to discuss your approach to building high-performance cultures and how you've supported team members in their growth. Share specific instances where you've promoted accountability and continuous improvement within your teams.