At a Glance
- Tasks: Lead IT service delivery for a major care sector client and drive continuous improvement.
- Company: Dynamic IT services company focused on the care sector.
- Benefits: Competitive salary, hybrid working options, and career development opportunities.
- Other info: Join a supportive team with opportunities for growth and innovation.
- Why this job: Make a real difference in the care sector while shaping IT service delivery.
- Qualifications: Experience in service delivery management and strong communication skills.
The predicted salary is between 48000 - 55000 £ per year.
Salary: £48,000 - 55,000 depending on experience
Location: Office based in Leatherhead/Woking, with option for hybrid working in the future
Contract: Full-time, permanent
About the role
We are looking for a Service Delivery Manager to take full ownership of our largest managed service account: a major care sector group operating a large multi-site estate across the UK. This is a dedicated account role. You will be the named point of accountability for everything the client experiences from their IT provider. You will chair the service reviews, own the escalations, coordinate the projects and drive continuous improvement across a complex, distributed estate. You will work alongside a dedicated technical lead and a wider helpdesk team, with the autonomy to shape how the service is delivered. The account is existing but operated under break/fix until now.
Service Delivery Manager Managed IT Services Care Sector in Surrey employer: Bleckfield
As a Service Delivery Manager in our dynamic team based in Leatherhead/Woking, you will thrive in a supportive work culture that prioritises employee growth and development. We offer competitive salaries, flexible working options, and the opportunity to make a significant impact within the care sector, ensuring that your contributions lead to meaningful improvements in service delivery. Join us to be part of a forward-thinking organisation that values innovation and collaboration, providing you with the tools and autonomy to excel in your role.
