At a Glance
- Tasks: Build and nurture a vibrant community, manage social media, and create engaging content.
- Company: Join Bleach London, the trendsetter in experimental hair and DIY colour.
- Benefits: Flexible hours, potential for permanent position, and a creative work environment.
- Other info: Opportunity to work with a brand loved by DIY colour enthusiasts globally.
- Why this job: Be at the heart of a passionate community and influence the future of beauty.
- Qualifications: 2+ years in community management or PR, with a flair for Gen Z culture.
The predicted salary is between 31500 - 38500 £ per year.
About the Role: You will be responsible for all aspects of our growing community ecosystem, building a deeply connected brand community that drives advocacy, awareness, and long-term loyalty. This role blends customer experience, social media, community management and PR - with a strong focus on execution and relationship building. You’ll manage VIPs, nurture our brand community, and help bring campaigns and events to life both online and IRL.
Full-time | Monday to Friday, 9:00am – 5:00pm. While your core hours are Monday to Friday, 9:00am – 5:00pm, this role offers flexibility, with occasional out-of-hours work required to support the needs of the business. Join us on an initial 3-month fixed-term contract, with a genuine opportunity to secure a permanent position.
About Bleach London: Bleach London is the home of experimental hair. Founded in 2010 by visionary colourist Alex Brownsell, we’ve built a global community of DIY colour lovers — with 3 salons, recognition from Vogue, i-D, and Dazed, and a DIY colour range stocked in Walmart, Boots, and CVS, Bleach London continues to set trends and inspire a new generation of colour lovers.
KEY RESPONSIBILITIES:
- Reactive and Proactive social media interactions
- Running closed community groups
- Producing exclusive community content, challenges and initiatives
- Managing content calendar for Instagram Stories and TikTok Stories
- VIP and brand ambassador outreach
- Relationship tracking
- Product Gifting and Mailers
- VIP relations
- Coordinate paid ambassador campaigns and partnerships
- Support planning and execution of community and PR events
- Tracking performance against KPIs
WHAT SUCCESS LOOKS LIKE:
- High response rates and positive sentiment across comments and DMs
- Strong influencer and VIP retention
- Organic advocacy and mentions
- Event attendance
- Community members who feel personally connected to the brand
ABOUT YOU:
- Min 2 years working in a community, social media, influencer, PR role or similar within the beauty or consumer space.
- Digital native with a good understanding of Gen Z culture and the beauty landscape.
- Exceptionally strong communicator and relationship-builder - you thrive in a role where people are at the center.
- Good understanding of hair colour products and techniques or willingness to learn.
Community Manager in London employer: Bleach London
At Bleach London, we pride ourselves on fostering a vibrant and inclusive work culture that champions creativity and collaboration. As a Community Manager, you'll enjoy flexible working hours and the opportunity to grow within a dynamic team that values your contributions, all while being part of a brand that is at the forefront of the beauty industry. With a focus on employee development and a supportive environment, Bleach London is an excellent employer for those looking to make a meaningful impact in the community space.
