At a Glance
- Tasks: Support clients with personal tasks like booking holidays and managing life admin.
- Company: Join BlckBx, an innovative AI-powered platform transforming lifestyle support for employees.
- Benefits: Enjoy flexible remote work, career growth opportunities, and a dynamic start-up culture.
- Why this job: Be part of a mission-driven team focused on improving work-life balance for families.
- Qualifications: Ideal for recent graduates or those with strong A-levels and client-facing experience.
- Other info: Salary ranges from £27-£30k, with rapid promotion potential for ambitious individuals.
The predicted salary is between 21600 - 24000 £ per year.
About BlckBx
BlckBx is an AI-powered personal assistant platform transforming how companies support their employees by alleviating the burden of personal life admin. We work with top companies, providing their employees with a unique AI-human hybrid personal assistant that focuses on non-work-related tasks. Our mission is to help professionals, especially working families, achieve a better work-life balance. We are an ambitious tech start-up, and we are looking for people who are excited by our mission and passionate about being part of a dynamic, client-focused, and tech-driven environment.
Role Summary
We are looking for highly motivated, tech-savvy Executive Personal Assistants who thrive in a fast-paced, client-facing role. This isn’t a typical personal assistant role where you manage one or two clients supporting office-related tasks. This is a fast-paced environment, supporting clients and their families who you get to know and build relationships with to support them in their everyday lives outside work.
You’ll be working on a wide range of tasks - no day is ever the same. From booking holidays, restaurants and activities, finding gifts and personal shopping - all the way to managing household needs and personal life admin tasks.
If you have a client-first mindset and have proven experience dealing with customers face to face, can adapt to new technology quickly, and love the idea of working in a professional but lifestyle-focused role, BlckBx is the place for you. This role is fast-paced, and for those who demonstrate ambition and abilities beyond the core responsibilities, there are rapid promotion opportunities and clear paths for progression within the company.
Key Responsibilities
- Client Support: Manage non-work-related administrative tasks for multiple clients simultaneously, ensuring prompt, accurate, and efficient task completion.
- Tech-Savvy Task Execution: Embrace new technology to enhance task delivery, proactively learning new tools, systems, and AI-driven features to serve clients better.
- Proactive Problem Solving: Seek solutions independently, approach tasks with curiosity, and utilise BlckBx's platform capabilities to address client needs.
- Lifestyle & Professional Task Management: Handle a diverse range of tasks, from personal appointments to lifestyle recommendations, and complete end-to-end planning for clients with a B2B2C approach.
- Commercial Awareness: Understand BlckBx's service model and the impact of client satisfaction on the company's growth. Consistently deliver client experiences that reinforce our brand.
- Client Engagement: Maintain consistent and friendly communication, ensuring client satisfaction, collecting feedback, and adapting your support based on client needs and preferences.
Ideal Candidate Profile
- Academic Achievements: Recent graduates or individuals with strong A-levels. Academic background showcasing intelligence, diligence, and commitment.
- Client-Facing Experience: Prior experience as a PA / Family Assistant or experience in hospitality, retail, or customer service roles with direct public or consumer interaction.
- Growth Mindset: Thrives on learning and self-improvement, with an ambition to grow within an AI tech start-up.
- Tech-Savvy and Adaptable: Quick to learn new technologies, AI tools, and digital platforms. Proactively seeks out new solutions to improve service quality.
- Self-Starter and Fast Learner: Ability to work independently, prioritise tasks, and manage time efficiently across multiple clients.
- Commercial Insight: An understanding of the professional impact of delivering excellent service, enhancing client retention, and growing BlckBx's reputation.
- Lifestyle-Driven Professionalism: Excited to blend lifestyle support within a professional environment, providing high-quality support in a corporate context with a B2B2C model.
What We Offer
- Flexible Remote Working: The flexibility to work from home, but we are looking for people who see flexibility as a bonus, not the main attraction.
- Dynamic Start-Up Environment: Be part of an ambitious AI tech start-up with opportunities to grow, innovate, and make an impact.
- Continuous Learning: Develop expertise in a cutting-edge AI platform and gain exposure to new technologies and best practices in client engagement.
- Career Growth & Rapid Advancement: BlckBx is a fast-paced, high-growth environment where ambition and talent are quickly recognised. Individuals who demonstrate skills and potential beyond their core role can expect rapid promotion and progression.
- Salary range: £27-£30k depending on experience.
If you’re a bright, motivated individual who loves tackling challenges and delivering exceptional client experiences, we’d love to hear from you! Apply to BlckBx and be part of our mission to redefine lifestyle support for today’s workforce helping to end burnout for working families and levelling the playing field for women in the workplace.
Lifestyle Personal Assistant employer: BlckBx
Contact Detail:
BlckBx Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lifestyle Personal Assistant
✨Tip Number 1
Familiarise yourself with AI tools and platforms that are commonly used in personal assistant roles. Being tech-savvy is crucial for this position, so showing your knowledge of relevant technologies can set you apart during the interview.
✨Tip Number 2
Demonstrate your client-facing experience by preparing examples of how you've successfully managed relationships in previous roles. Highlighting your ability to adapt to different client needs will resonate well with BlckBx's focus on personalised support.
✨Tip Number 3
Showcase your problem-solving skills by thinking of scenarios where you've had to find creative solutions for clients or customers. This will illustrate your proactive approach and ability to handle the diverse tasks expected in this role.
✨Tip Number 4
Research BlckBx’s mission and values thoroughly. Understanding their commitment to work-life balance and lifestyle support will help you align your answers with their goals, making you a more appealing candidate.
We think you need these skills to ace Lifestyle Personal Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in client-facing roles or personal assistance. Emphasise any tech-savvy skills and adaptability to new tools, as these are crucial for the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the mission of BlckBx and how your background aligns with their needs. Mention specific examples of how you've successfully managed multiple tasks or supported clients in previous roles.
Showcase Problem-Solving Skills: Include examples in your application that demonstrate your proactive problem-solving abilities. Highlight situations where you independently sought solutions or improved service quality for clients.
Highlight Your Growth Mindset: Convey your eagerness to learn and grow within a fast-paced environment. Mention any experiences where you embraced new technologies or took on challenges that contributed to your personal or professional development.
How to prepare for a job interview at BlckBx
✨Show Your Client-Focused Mindset
During the interview, emphasise your experience in client-facing roles. Share specific examples of how you've successfully managed client relationships and ensured their satisfaction, as this aligns perfectly with BlckBx's mission.
✨Demonstrate Tech Savviness
Be prepared to discuss your familiarity with technology and any AI tools you've used. Highlight your ability to quickly learn new systems, as this is crucial for adapting to the fast-paced environment at BlckBx.
✨Exhibit Problem-Solving Skills
Prepare to share instances where you've proactively solved problems or improved processes. This will showcase your initiative and ability to think on your feet, which is essential for managing diverse tasks for multiple clients.
✨Express Your Growth Mindset
Convey your enthusiasm for personal and professional development. Discuss how you seek out learning opportunities and your ambition to grow within a tech start-up, as BlckBx values individuals who are eager to advance their careers.