At a Glance
- Tasks: Design bespoke luxury travel experiences and manage every detail for high-net-worth clients.
- Company: BlckBx, a luxury personal assistance platform transforming lifestyle management.
- Benefits: Dynamic start-up culture, rapid promotion opportunities, and exposure to cutting-edge AI tools.
- Other info: Fast-paced environment with opportunities for innovation and growth.
- Why this job: Join a passionate team and create unforgettable travel experiences for discerning clients.
- Qualifications: Minimum 2 years in luxury travel, exceptional communication skills, and a strong industry network.
The predicted salary is between 29700 - 36300 £ per year.
Travel Consultant (Luxury Leisure)
Location: Bracknell (Minimum 2 days per week in office)
Company: BlckBx
About BlckBx
BlckBx is a luxury personal assistance and concierge platform that transforms how busy, ambitious professionals and high-net-worth individuals manage their personal lives. We blend empathetic, highly skilled human assistants with cutting-edge AI to alleviate the burden of life admin. While we handle everything from everyday tasks to complex lifestyle management, our luxury travel offering is a cornerstone of our service. We are essentially a luxury travel agency operating within a high-end personal assistance framework, and we are looking for an exceptional Travel Consultant to elevate our clients' experiences.
The Role
We are seeking a Travel Consultant who knows the luxury travel industry inside out. This isn’t a traditional travel agent role; you will be stepping into a high-end service environment where expectations are uncompromising. While our clients have varying budgets, the standard of service - meticulous, thoughtful, and flawless - remains universally high.
You will manage every stage of our clients' leisure travel, from a last-minute European city break or a family ski holiday to a bespoke African safari or a month-long honeymoon in the Maldives. It’s about the details: ensuring everything is thought through, anticipating needs before they arise, and delivering a seamless, unforgettable experience.
Key Responsibilities
• Design Bespoke Experiences: Empathise with clients to deeply understand their exact requirements, then research, plan, and book tailor-made luxury travel itineraries.
• Source and Curate: Find and compare flights, luxury hotels, private villas, ski chalets, and unique, off-the-beaten-path experiences.
• Flawless Execution: Create meticulous, client-ready itineraries encompassing restaurants, activities, seamless transfers, and insider local recommendations.
• Relationship Management: Build and maintain strong, proactive relationships with hotel owners, luxury properties, airlines, tour operators, and DMCs globally. You need to come in with an existing network and the confidence to expand it.
• Value Add: Secure exclusive upgrades, added-value benefits, and VIP experiences for our clients wherever possible.
• Industry Expertise: Stay relentlessly up-to-date with industry trends - knowing what's new, what's hot, and crucially, what has recently received poor reviews.
The Ideal Candidate
We are looking for someone who has all the right ingredients: the knowledge, the passion, and the mindset. While we require a minimum of 2 years of experience, we are looking for the professionalism, polish, and gravitas of someone with 10 years in the industry.
• Customer Obsessed & Ambitious: You take genuine pride in delivering exceptional service and are driven to exceed expectations on every single booking.
• Exceptional Communicator: You are confident and highly effective on the phone. You know how to ask the right questions to uncover exactly what a client wants, even when they aren't sure themselves.
• Detail-Oriented: You understand that luxury is in the details. You naturally think ahead and ensure nothing is left to chance.
• Connected: You bring an existing network of industry contacts (hotels, DMCs, etc.) and know how to leverage them to create magic for our clients.
• Experienced: A minimum of 2 years' experience working within the luxury travel industry (travel agency, tour operator, concierge, or luxury travel specialist). Experience handling holidays from planning to post trip follow ups and creating complex, tailor-made itineraries is essential.
• System Savvy: Experience using GDS systems (Galileo, Amadeus, PTS, or Sabre) is highly desirable.
What We Offer
• A dynamic, fast-paced start-up culture where your ambition is rewarded, and you have the opportunity to innovate and grow.
• Exposure to cutting-edge AI tools designed to make you more efficient, allowing you to focus on the human element of travel design.
• Rapid promotion opportunities for high-performing individuals who prove their value.
If you have the passion for luxury travel, the network to make things happen, and the professionalism to manage high-net-worth expectations, we want to hear from you.
To Apply: Please send your CV and a brief cover letter outlining why you are the perfect fit for BlckBx to vanessa@blckbx.co.uk.
Luxury Travel Consultant in City of London employer: BlckBx
BlckBx is an exceptional employer that offers a dynamic work environment in Bracknell, where luxury travel consultants can thrive. With a strong focus on employee growth and development, we provide opportunities to expand your network and expertise in the high-end travel sector while enjoying a collaborative culture that values meticulous service and client satisfaction. Our unique blend of human touch and cutting-edge technology ensures that you will be part of a forward-thinking team dedicated to delivering unforgettable experiences for our discerning clients.
StudySmarter Expert Advice🤫
We think this is how you could land Luxury Travel Consultant in City of London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like BlckBx who are looking for fresh talent for roles like Luxury Travel Consultant.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like BlckBx and give you a leg up for your Luxury Travel Consultant application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Luxury Travel Consultant openings they might have. It's a bold move, but it might just pay off!
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Luxury Travel Consultant role at BlckBx.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Luxury Travel Consultant position at BlckBx.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of BlckBx.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to BlckBx's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Luxury Travel Consultant.
How to prepare for a job interview at BlckBx
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at BlckBx.
