Ecommerce Manager

About Blazon: Blazon is a launch and growth agency working with ambitious consumer brands across ecommerce, consumer products, and consumer technology. We help brands move from pre-launch into launch, then into growth. Our work covers launch strategy, storytelling, Shopify landing pages, CRM, Meta ads, UGC, creative production, reporting, and campaign optimisation.

We are looking for an Ecommerce Campaign Manager to support the senior team across the production and delivery layer of active client accounts. This is a hands-on agency role for someone who understands how ecommerce campaigns are built, launched, checked, reported on, and improved.

The role:

• You will work across Shopify, Klaviyo, paid social creative, landing pages, email campaigns, reporting, client actions, and production coordination.
• The role sits between ecommerce execution, CRM production, creative production, and account support.
• You will not be expected to lead strategy or own senior client relationships.
• You will be expected to understand the work quickly, pick up tasks properly, keep the details tight, and help the team deliver at a higher standard.

This role is ideal for someone with experience in a creative, ecommerce, performance marketing, CRM, or DTC agency environment.

What you'll be doing:

• You will support senior leads across active client accounts, owning the production and delivery layer of ecommerce campaigns.
• You will own the Shopify, Klaviyo and CMS/CRM side of all client work.
• Day to day, this may include:
• Owning the Shopify build phase in full
• Building custom CMS systems for repeat launches
• Supporting pre-launch, launch, and growth campaigns across ecommerce client accounts
• Building, editing, scheduling, and QA'ing Klaviyo email campaigns
• Fully owning Klaviyo flows, newsletters, segmentation, and performance reporting
• Pulling campaign data from Klaviyo, Shopify, Meta, GA4, and reporting documents
• Preparing weekly and monthly client reporting updates
• Fully owning Shopify page updates, product page changes, landing page edits, and campaign QA
• Preparing Figma files, email layouts, landing page sections, and creative assets
• Writing and refining email copy, ad copy, landing page copy, product messaging, and UGC briefs
• Supporting Meta ad creative production, including hooks, scripts, formats, briefs, and asset organisation
• Keeping internal task boards, documents, client actions, and campaign assets organised
• Supporting senior team members with meeting prep, client follow-ups, and campaign actions
• Checking work before it goes live, including links, tracking, spelling, layout, mobile view, product details, discounts, and campaign logic
• Spotting issues early and bringing practical solutions to the senior team

This is a role for someone who likes being close to the work.

What we're looking for:

• Ecommerce understanding: You understand the full ecommerce journey: ad, landing page, product page, offer, email capture, checkout, post-purchase, retention, and reporting. You know that good ecommerce work is a mix of creative, commercial, operational, and technical detail.
• Klaviyo experience: Klaviyo and Shopify knowledge is a priority skill. You should be comfortable building campaigns, editing templates, scheduling newsletters, checking flows, pulling reports, and understanding performance.
• Shopify confidence: You should be comfortable working inside Shopify, including creating product pages, landing pages, collections, apps, discounts, content updates, theme sections, page QA, and campaign checks.
• Paid social awareness: You should understand how Meta ads fit into ecommerce growth.
• Creative production: You should be comfortable working with Figma and creative files.
• Copywriting: You should be able to write clean, commercially useful copy.
• Agency delivery: You should be comfortable in a fast-moving agency environment.

Useful experience:

• You may currently be working as an Ecommerce Executive, CRM Executive, Email Marketing Executive, Digital Marketing Executive, Campaign Executive, Creative Producer, Digital Producer, Account Executive in an ecommerce or performance agency, Project Executive, Growth Marketing Executive, Performance Creative Coordinator, or Shopify/Klaviyo freelancer.
• Agency experience is strongly preferred.

Tools you may use:

• Shopify
• Klaviyo
• Meta Ads Manager
• GA4
• Figma
• Google Sheets
• Looker Studio
• Notion, Asana, ClickUp, Trello, or similar
• Canva or Adobe tools
• Triple Whale, Northbeam, or similar ecommerce analytics tools
• ChatGPT or Claude for research, drafting, QA, and production support

What success looks like in the first 90 days:

• Building a repeatable CRM system for Shopify landing pages
• Building a repeatable system for Klaviyo flows
• You are trusted to build, check, and report on Klaviyo campaigns with minimal supervision
• You keep production tasks moving across active ecommerce accounts
• You reduce the volume of executional work sitting with senior team members
• You support Shopify, Figma, landing page, CRM, and paid social production with confidence
• You improve the consistency of reporting, documentation, QA, and campaign handover
• Senior leads feel comfortable handing you work because you understand the context and protect the standard

Reporting line:

You will report into the Business Director and Senior Account Managers, and take day-to-day direction from the senior lead on each client account. This is a support and production role, sitting alongside senior managers, strategists, designers, and growth leads.

Details:

• Location: Remote, UK working hours. London preferred.
• Type: Freelance / contract (Full Time possible for the right person)
• Level: Midweight to Senior
• Start date: ASAP
• Rate: To be agreed based on experience

How to apply:

Include a bit about yourself, with relevant examples of work across ecommerce, Klaviyo, Shopify, CRM, landing pages, paid social, Figma, reporting, or campaign production. Please include:

• The brands or types of brands you have worked with
• The tools you are confident using
• Examples of campaigns, flows, pages, reports, or assets you have helped deliver
• Your availability and freelance rate

We care about practical experience, speed, attention to detail, and whether you understand how ecommerce agency work actually gets delivered.

A bit about yourself as a person.