Agency Operations & Client Services Executive
Agency Operations & Client Services Executive

Agency Operations & Client Services Executive

Full-Time 30000 - 40000 £ / year (est.) No home office possible
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Blazon Agency

At a Glance

  • Tasks: Support agency operations, client services, and brand activities while learning from the founder.
  • Company: Blazon, a future-focused agency helping brands grow standout products.
  • Benefits: Gain hands-on experience, real responsibility, and exposure to agency life.
  • Why this job: Join a dynamic team and make an impact in a fast-moving agency environment.
  • Qualifications: 1+ year in agency or similar role, strong writing skills, and organisational ability.
  • Other info: Exciting opportunity for growth and learning in a collaborative setting.

The predicted salary is between 30000 - 40000 £ per year.

Location: London, hybrid preferred

Type: Full-time

Level: Junior

About Blazon

Blazon is a future-focused agency helping ambitious brands build, launch, and grow standout products. We work across strategy, brand, launch, growth, PR, content, and campaigns, with a strong focus on innovation, consumer products, and future-facing ideas.

We are hiring a sharp, organised, ambitious Agency Operations & Client Services Executive to work closely with Michael Raven across the running of the agency. This is a rare opportunity for someone early in their career who wants broad exposure across agency life. You will support sales, client communication, brand building, content, operations, proposals, events, and day-to-day founder support. You will be trusted with real responsibility from the start, and you will learn fast. If you are highly organised, commercially aware, a strong writer, and excited by brands, campaigns, and growth, this role gives you a front-row seat inside a fast-moving agency.

The role

You will work closely with the founder in the London office as a key support across agency operations, client services, sales support, and brand activity. This role is ideal for someone who wants to grow into a high-impact agency operator, someone who can keep things moving, spot what needs doing, communicate clearly, and bring energy to both internal execution and outward-facing work. You will help keep the agency organised, responsive, polished, and proactive across multiple workstreams.

What you’ll do

  • Founder support & agency coordination
    • Support the Blazon Agency founder and core leadership team with day-to-day priorities, follow-ups, scheduling, and coordination
    • Relay strategy and overview between the Founder, the leadership team and the agency team
    • Join internal and client meetings, capture actions, and keep next steps moving
    • Prepare notes, briefs, documents, and follow-up communication
    • Assist with sales and new business, writing proposals, developing strategies, managing sales pipeline, writing contracts, following up with inbound
    • Help keep files, systems, calendars, tasks, and workflows organised
    • Act as a reliable right hand across the running of the agency
  • Client services & communication
    • Help manage client communication across Slack and other channels
    • Track requests, updates, deadlines, and outstanding actions
    • Report key client updates back clearly and concisely
    • Support the team in keeping delivery smooth, organised, and professional
    • Attend client calls and help turn conversations into clear action points
    • Help manage the agency sales pipeline and keep opportunities moving
    • Support outreach, follow-ups, research, and lead tracking
    • Assist with writing proposals, pitch materials, contracts, and supporting documents
    • Research prospects, sectors, and potential opportunities
    • Help maintain momentum across new business conversations
    • Help run Blazon Agency’s brand presence across social platforms, including Instagram, LinkedIn, TikTok, X and Reddit
    • Support the Agency Founder’s personal brand through content coordination, writing, and publishing
    • Assist with outbound pitching for PR opportunities, podcast appearances, features, and coverage
    • Help shape brand messaging and content ideas for the agency
    • Support the creation of polished written content across multiple formats
  • Client brand & copy support
    • Support client copywriting, messaging, and brand-building tasks
    • Help turn strategy and campaign thinking into clear written output
    • Assist with research into markets, competitors, and audience positioning
    • Contribute to client-facing documents and presentations with strong attention to detail
    • Support campaign organisation and keep moving parts aligned
  • Operations, forecasting & events
    • Help with light financial modelling, forecasting, and commercial admin
    • Support the planning and delivery of agency events, launches, and activations
    • Help improve internal systems and agency efficiency
    • Use AI tools such as Claude and other platforms to improve workflows and output
    • Bring structure and order to busy, fast-moving projects

Who you are

  • Highly organised and naturally proactive
  • Highly outgoing and comfortable on calls, in-person meetings, conferences, events, and on social media video
  • Strong written and verbal communicator
  • Detail-focused, reliable, and calm under pressure
  • Curious about branding, campaigns, media, sales, and agency growth
  • Comfortable juggling multiple tasks and keeping track of moving parts
  • Eager to learn, take ownership, and grow quickly
  • Good with people and confident in professional settings
  • Excited by working closely with a founder and being involved in many areas of the business

Skills and experience

  • 1+ year of experience in an agency, startup, marketing, operations, account support, coordinator, or similar role
  • Strong writing skills and confidence drafting professional communications
  • Good organisational ability across calendars, documents, notes, and task management
  • Comfortable using Google Workspace
  • Familiarity with tools such as Slack, Asana, Canva, Figma, Notion, or similar platforms
  • Interest in AI tools and enthusiasm for using them to work smarter
  • A genuine interest in technology, brands, culture, media, and how agencies grow

What you’ll gain

  • Direct exposure to the founder and the inner workings of a growing agency
  • Hands-on experience across operations, sales, client services, brand, and content
  • Real responsibility from an early stage
  • A broad learning curve across high-value agency work
  • The chance to grow into a bigger role as Blazon expands

Agency Operations & Client Services Executive employer: Blazon Agency

Blazon is an exceptional employer that offers a dynamic and innovative work environment in the heart of London. As an Agency Operations & Client Services Executive, you will gain invaluable experience working closely with the founder and leadership team, allowing for rapid personal and professional growth. With a strong emphasis on collaboration, creativity, and real responsibility from day one, Blazon fosters a culture where ambitious individuals can thrive and contribute to exciting projects across various sectors.
Blazon Agency

Contact Detail:

Blazon Agency Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Agency Operations & Client Services Executive

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!

✨Tip Number 2

Be proactive! If you see a company you love, don’t wait for them to post a job. Reach out directly, express your interest, and ask if they’re looking for someone like you. It shows initiative and can set you apart from the crowd.

✨Tip Number 3

Prepare for interviews by researching the company and its culture. Understand their recent projects and be ready to discuss how you can contribute. Tailor your answers to show you’re not just a fit for the role, but for the team too!

✨Tip Number 4

Don’t forget to follow up after interviews! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Agency Operations & Client Services Executive

Organisational Skills
Client Communication
Proposal Writing
Sales Support
Attention to Detail
Project Coordination
Content Creation
Research Skills
Social Media Management
Event Planning
Verbal Communication
Written Communication
Familiarity with Google Workspace
Experience with Slack and Asana
Interest in AI Tools

Some tips for your application 🫡

Show Your Organisational Skills: In your application, highlight how organised you are. Mention any tools or methods you use to keep track of tasks and deadlines. We love a candidate who can juggle multiple responsibilities with ease!

Be Clear and Concise: When writing your application, make sure your communication is clear and to the point. We appreciate strong writers who can convey their thoughts effectively, so don’t hold back on showcasing your writing skills!

Demonstrate Your Passion for Brands: Let us know why you’re excited about working with brands and campaigns. Share any relevant experiences or projects that show your enthusiasm for the industry. We want to see your passion shine through!

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at Blazon Agency

✨Know the Agency Inside Out

Before your interview, take some time to research Blazon thoroughly. Understand their mission, recent projects, and the brands they work with. This will not only help you answer questions more effectively but also show your genuine interest in the agency.

✨Showcase Your Organisational Skills

As an Agency Operations & Client Services Executive, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you kept everything on track and ensured smooth operations.

✨Communicate Clearly and Confidently

During the interview, practice clear and concise communication. Whether discussing your experience or asking questions, articulate your thoughts well. This role involves a lot of client communication, so demonstrating strong verbal skills is crucial.

✨Demonstrate Your Passion for Brands and Growth

Blazon is looking for someone excited about branding and campaigns. Share your thoughts on recent trends in the industry or brands that inspire you. Showing your enthusiasm can set you apart and align you with the agency's innovative spirit.

Agency Operations & Client Services Executive
Blazon Agency
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