At a Glance
- Tasks: Manage client accounts and drive e-commerce product launch campaigns.
- Company: Join Blazon, The Product Launch Agency™️, known for innovative campaigns.
- Benefits: Enjoy hybrid or remote work, hands-on experience, and a supportive team.
- Other info: Work independently in a dynamic environment with opportunities for growth.
- Why this job: Be the key player in launching products for exciting brands and founders.
- Qualifications: 4 years of agency experience with strong e-commerce and performance marketing knowledge.
The predicted salary is between 60000 - 80000 £ per year.
About Blazon
Blazon is The Product Launch Agency™️. We bring launch campaigns, ads, creative, email and e-commerce together under one roof to take products from idea to launch to scale. Our clients are startups, corporates, SMEs, founders and product teams with a lot riding on a launch. Our job is to make it land.
The role
We're looking for an Account Manager to be the driving force behind our live e-commerce and product-launch campaigns. You'll be the owner of a portfolio of client accounts once they sign, keeping every campaign on track from onboarding through launch and beyond. This is a hands-on, performance-focused account role. You'll analyse how campaigns are performing, keep clients confident and informed, coordinate our specialist teams, and make sure nothing slips through the cracks. You won't be buying media or building creative yourself, but you'll understand both well enough to know what good looks like and to direct the work.
What you'll do
- Own your client relationships. Be the main point of contact for a portfolio of live campaigns, on call for weekly updates and the questions in between.
- Run weekly client calls. Prepare from the latest numbers, lead the conversation, and follow up with a clear written recap of decisions, actions, owners and deadlines.
- Analyse campaign performance. Track spend, CPL, CPD, CTR, conversion rate, deposits, ROAS and email performance. Diagnose what's working and what isn't, and turn it into clear recommendations for the media and creative teams to action.
- Keep every campaign moving. Maintain a live tracker of activities, owners, deadlines and blockers so campaigns progress cleanly through onboarding, pre-launch, launch and post-launch.
- Drive launch readiness. Own a go-live checklist covering the store or campaign page, email flows, tracking, ad accounts, creative and final sign-off.
- Flag timing risks early.
- Protect scope. Spot out-of-scope requests as they arise, manage them with the client, and escalate commercial decisions to leadership before they cost time.
- Coordinate the specialists. Brief and align our strategy, creative, ads, email and development teams so everyone works from the same context.
- Keep clients confident. Translate performance into plain English, manage expectations through delays and dips, and hold timelines without straining the relationship.
What you'll bring
- Agency experience is essential (4 years). You've managed clients and live campaigns inside an agency, ideally an e-commerce or performance marketing agency. This role isn't suited to in-house-only backgrounds.
- Deep paid social and performance knowledge, especially Meta, with the judgement to read a campaign and know what needs to change.
- Strong email and lifecycle marketing knowledge, ideally Klaviyo: flows, segmentation, and launch and retargeting sends.
- Solid grasp of e-commerce and Shopify, including funnels, conversion and reading GA4.
- A real analytical instinct. You're comfortable in the numbers and able to diagnose, not just report.
- Confident client management with founders and senior stakeholders. You can push for answers and hold a line without losing the room.
- Excellent organisation and written follow-up. Nothing slips because it wasn't written down or chased.
- Enough seniority to run campaigns independently, without daily direction.
What we offer
- Hybrid or Remote working from London or Remote (UK)
- Hands-on work launching products for globally recognised brands and ambitious founders
- A senior, specialist team to work alongside
How to apply
Here via LinkedIn, and for added effect, you can also send your CV and a short note to hello@blazonagency.com.
Account Manager (E-commerce Agency) employer: Blazon Agency
At Blazon, we pride ourselves on being a dynamic and innovative employer that champions creativity and collaboration. Our hybrid working model allows for flexibility while you engage in hands-on work with globally recognised brands, providing ample opportunities for professional growth within a supportive and specialist team environment. Join us to make a tangible impact on product launches and be part of a culture that values performance and client success.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (E-commerce Agency)
✨Get to Know Your E-commerce Community
Dive into specific e-commerce forums and groups on platforms like Reddit or Facebook. Engaging with these communities can open up opportunities and give you insights into what companies like Blazon Agency are looking for when hiring for a Account Manager (E-commerce Agency).
✨Showcase Your Skills with an Online Portfolio
In e-commerce, a strong online presence can set you apart. Create a portfolio that highlights any projects, case studies, or even personal ventures related to e-commerce. When you apply to Blazon Agency for the Account Manager (E-commerce Agency), a tangible demonstration of your skills could make a huge difference.
✨Attend E-commerce Events and Conferences
Keep an eye on e-commerce conferences and workshops in your area. Not only will you gain valuable knowledge, but networking with industry professionals could lead to job leads. Plus, if you're keen to work at Blazon Agency as a Account Manager (E-commerce Agency), rub shoulders with their representatives when possible!
✨Utilise Company Resources
Don’t forget to check out Blazon Agency’s career page for any unique application processes or opportunities that might not be listed on job boards. Applying directly through their website might give your application a bit more visibility, especially for a Account Manager (E-commerce Agency).
We think you need these skills to ace Account Manager (E-commerce Agency)
Some tips for your application 🫡
Show Off Your E-Commerce Savviness:When you're applying for an e-commerce role at Blazon Agency, make sure your CV reflects your familiarity with online retail platforms, digital marketing, and user experience. Highlight any relevant tools and technologies you've used, like Shopify or Google Analytics, to demonstrate that you’re well-versed in the industry.
Craft a Compelling Cover Letter:Your cover letter should not just reiterate your CV; it’s your chance to showcase your passion for e-commerce and how it aligns with Blazon Agency's goals. Mention specific projects or achievements that relate to the role, and don’t forget to express your enthusiasm for working in a dynamic, fast-paced environment where you can make a tangible impact.
Metrics Matter:In the world of e-commerce, numbers speak volumes. When detailing your past experiences, quantify your achievements wherever possible—like the percentage of sales growth you contributed to or successful conversion rates from marketing campaigns. This will make your application stand out and show that you're results-driven.
Tailor Your Application:Don’t forget to customise your CV and cover letter for the specific position at Blazon Agency. Use keywords from the job description, and address the unique challenges the company may face in the e-commerce space. A personalised application helps us see that you're not just applying everywhere but are genuinely interested in being part of our team.
How to prepare for a job interview at Blazon Agency
✨Show Off Your E-commerce Know-How
In a sector like e-commerce, having a strong grasp of current trends and technologies is crucial. Let’s make sure you’ve brushed up on key platforms that Blazon Agency uses—think about popular e-commerce software, digital marketing strategies, and how these affect consumer behaviour. Being able to discuss these intelligently can really set you apart.
✨Portfolio Power: Showcase Your Results
For a full-time e-commerce role, it’s key for us to present a portfolio that highlights your results rather than just your tasks. If you’ve worked on campaigns or projects, bring examples that showcase your contribution and the impact they made—use metrics if you can! This helps to illustrate your value in a real-world context.
✨Technical Questions: Prep for the Specifics
Get ready to tackle some technical questions related to e-commerce analytics, SEO tools, or website optimisation. Think about any past experiences where you utilised data to inform decisions or improve sales. Being prepared with specific examples will showcase not just your knowledge, but also your practical application of it, which we all know is crucial!
✨Engage in a Conversational Style
Full-time interviews can feel quite formal, but try to keep it conversational, especially if you click with your interviewers at Blazon Agency. Share your thoughts and ideas about the future of e-commerce, and don’t shy away from engaging with their questions openly. The more genuine and relatable you are, the better connection you’ll create!
