Head of Sales & Customer Relations - Construction / FM Sector £80,000 + Car Allowance + 25 days Holiday + Pension Fareham, Hampshire Blaymires Recruitment is representing an established property services company based in Fareham, which is looking to appoint a Head of Sales & Customer Relations to support its operations across the South East and South West. The company provides commercial property maintenance, refurbishment, building services and statutory compliance, supporting clients across hospitality, leisure, retail and commercial property. This is an opportunity for an experienced leader with strong people management skills and a background in construction, property maintenance or facilities management. The role will focus equally on winning new business, retaining and developing existing accounts, and leading the customer-facing team. The Role Based at the Fareham office, you will take responsibility for developing client relationships and supporting business growth, while ensuring the customer-facing team delivers a responsive, professional service. Your responsibilities will include: * Identifying and securing new business opportunities across the South East and South West. * Building relationships with prospective clients and developing a strong pipeline of opportunities. * Retaining and developing existing accounts, identifying opportunities to provide additional services. * Leading, coaching and developing the customer-facing team, setting clear objectives and managing performance. * Working closely with operational teams to ensure client requirements are understood and commitments can be delivered. * Overseeing customer communication and helping resolve service issues effectively. * Monitoring sales performance, account development and customer satisfaction. * Supporting proposals, tenders and commercial discussions. The Person * Experience in a senior sales, business development or customer relations role within construction, property maintenance or facilities management. * Strong people management skills, with experience leading and developing teams. * A proven record of winning new business and growing existing client accounts. * Excellent communication, relationship-building and negotiation skills. * Commercial awareness and an understanding of service delivery across multiple sites. * A practical, organised approach, with the ability to balance business growth and customer service. * Comfortable working from the Fareham office and supporting clients across the South East and South West. On Offer * £80,000 + Car Allowance + 25 days Holiday + Pension * A senior leadership role with responsibility for sales, account development and customer relations. To find out more or discuss the opportunity, please contact Steve at Blaymires Recruitment on (phone number removed)
Head of Sales & Customer Relations in Fareham employer: Blaymires Recruitment Ltd
Join a leading main contractor in Ferndown, Dorset, known for its commitment to quality and excellence in construction projects. With a supportive work culture that prioritises employee growth and development, you will benefit from competitive remuneration, generous holiday allowances, and a strong pension scheme. This is an excellent opportunity for Quantity Surveyors seeking meaningful work in a dynamic environment that values innovation and teamwork.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Sales & Customer Relations in Fareham
✨Join Construction Networks
Get yourself involved in local construction networks or industry events. They often have job boards, and networking can lead to unadvertised positions. Plus, it’s a great way to meet potential future colleagues!
✨Show Off Your Skills on Site
If you’ve done any hands-on work, whether it's through internships or personal projects, make sure you can showcase it. Consider volunteering for local construction projects or getting involved in community build days; it’s a solid way to demonstrate your skills and build connections.
✨Utilise Construction Job Sites
Don't just rely on the big job boards. Look at niche construction job sites—many companies prioritise these for full-time roles. Apply through these sites, but don’t forget to reach out directly to companies you admire, like Blaymires Recruitment Ltd, to express your interest!
✨Tailor Your Application for Full-Time Roles
Make your application stand out by tailoring it specifically for full-time positions. Highlight how your previous projects align with the company's work. At StudySmarter, we encourage you to demonstrate your commitment and long-term interest in the industry when applying for roles like Head of Sales & Customer Relations at Blaymires Recruitment Ltd.
Some tips for your application 🫡
Showcase Your Relevant Experience:In the construction industry, it's essential to highlight any hands-on experience you have. Whether it’s past projects you've worked on or specific roles you've held, make sure your CV emphasises your practical skills and contributions to construction sites.
Include Certifications and Qualifications:Don’t forget to list any certifications relevant to construction, like CSCS cards or other safety qualifications. These can really set you apart from other candidates and show that you’re serious about health and safety on-site.
Tailor Your Cover Letter to Construction:When writing your cover letter for a construction role, focus on your problem-solving capabilities and teamwork. Construction relies heavily on collaboration, so mention how you’ve worked successfully with others to complete projects on time and within budget.
Adapt Your CV Format to the Field:Ensure your CV is clear and easy to read, with sections dedicated to skills such as project management, technical abilities, and site supervision. Construction roles often require a blend of technical know-how and soft skills, so make sure both are highlighted effectively.
How to prepare for a job interview at Blaymires Recruitment Ltd
✨Brush Up on Technical Knowledge
For a construction role, it's crucial we have a solid grasp of industry standards, safety protocols, and specific tools used on-site. Make sure you're familiar with relevant regulations and can talk confidently about them, as these often come up in interviews.
✨Showcase Your Projects
Since this is a full-time position, be ready to discuss any previous construction projects you've worked on. Bring a portfolio or have detailed descriptions that highlight your role, the challenges you faced, and how you overcame them—this’ll show you’re not just book-smart but also practically savvy.
✨Understand the Team Dynamics
Construction is all about teamwork, so prepare to discuss how you interact with different stakeholders like architects, engineers, and contractors. Maybe think of examples from past experiences to illustrate your ability to communicate and collaborate effectively.
✨Prepare for On-the-Spot Problem Solving
Be ready for some practical questions or scenarios where you'll need to demonstrate your problem-solving skills. Interviewers might present you with a hypothetical construction issue to solve, so practice articulating your thought process clearly and logically—this could really set you apart!
