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- Tasks: Assist Orthotists and Managers in providing orthoses and equipment to service users.
- Company: Blatchford is a global leader in advanced prosthetic technology and mobility solutions.
- Benefits: Enjoy 25 days holiday, On Demand Pay, pension, and discounts on shopping and leisure activities.
- Why this job: Join a passionate team making a real impact on people's mobility and wellbeing.
- Qualifications: GCSE Maths and English C or above; office admin experience preferred.
- Other info: Work in a supportive environment with opportunities for personal growth.
The predicted salary is between 28800 - 43200 £ per year.
Blatchford is a multi-award winning, global manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users.
We have a fantastic opportunity for a Clinical Administrator to work as an integral part of our small team of Orthotic Service Administrators based at our Northampton centre.
The role
- Assist the Orthotists and Department Managers in the provision of orthoses, and associated equipment to our service users.
- Respond to telephone, email and in-person enquiries in a confidential, professional, and helpful manner.
- Liaise with the Orthotists and Blatchford Managers to ensure a quality service is provided.
- Initial screening of referrals received via NHS email system.
- Upload appropriate new and self-referral information onto Rehabilitation Management System (RMS) for clinician triage.
- Book appointments with patients over the telephone.
- Ensure waiting list data is kept up to date.
What are we looking for?
- Maths and English GCSE C or above (or equivalent).
- Competent with MS Word, Excel, and Outlook.
- Previous office administration experience.
- Highly organised, with a strong attention to detail.
- Self-motivated and ability to work autonomously.
- Professional approach.
- Flexible and self-motivated.
- Excellent communication and interpersonal skills.
- Confident telephone manner.
- Ability to maintain high standards when working to varying deadlines.
What can we offer you?
- 25 days holiday (rising with service).
- Opportunity to purchase additional holiday.
- On Demand Pay.
- Pension.
- Discounted shopping and leisure activities.
- Health cash plan.
- Cycle to work scheme.
If you feel you have the relevant experience to be considered for this Clinical Administrator position, please apply now.
Clinical Administrator employer: Blatchford
Contact Detail:
Blatchford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Clinical Administrator
✨Tip Number 1
Familiarise yourself with the specific software and systems mentioned in the job description, such as the Rehabilitation Management System (RMS). Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Brush up on your communication skills, especially over the phone. Since the role requires a confident telephone manner, consider practising common scenarios you might encounter when booking appointments or responding to enquiries.
✨Tip Number 3
Research Blatchford and their products thoroughly. Understanding their commitment to mobility solutions and how they prioritise user wellbeing will help you align your answers during any interviews and show that you're genuinely interested in the company.
✨Tip Number 4
Prepare examples from your previous experience that highlight your organisational skills and attention to detail. Being able to discuss specific instances where you've successfully managed multiple tasks or maintained high standards under pressure will make you stand out.
We think you need these skills to ace Clinical Administrator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Clinical Administrator position. Tailor your application to highlight how your skills and experiences align with what Blatchford is looking for.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous office administration experience you have, particularly in healthcare or similar environments. Mention specific tasks that relate to the role, such as managing appointments or handling enquiries.
Showcase Your Skills: Make sure to demonstrate your proficiency in MS Word, Excel, and Outlook. Provide examples of how you've used these tools effectively in past roles, especially in relation to organisation and communication.
Craft a Professional Cover Letter: Write a compelling cover letter that reflects your understanding of the company’s mission and values. Use this opportunity to express your motivation for applying and how you can contribute to the team at Blatchford.
How to prepare for a job interview at Blatchford
✨Showcase Your Organisational Skills
As a Clinical Administrator, being organised is key. Prepare examples from your past experiences where you successfully managed multiple tasks or maintained accurate records. This will demonstrate your ability to handle the responsibilities of the role.
✨Communicate Clearly and Professionally
Since the role involves liaising with patients and professionals, practice your communication skills. Be ready to discuss how you would handle enquiries and maintain professionalism in various situations, especially over the phone.
✨Familiarise Yourself with Relevant Software
The job requires competence in MS Word, Excel, and Outlook. Brush up on these applications before the interview. You might be asked about your experience with them, so be prepared to discuss specific tasks you've completed using these tools.
✨Demonstrate Your Attention to Detail
Attention to detail is crucial for this position. Prepare to discuss instances where your meticulous nature has positively impacted your work. This could include examples of how you ensured accuracy in data entry or maintained high standards under pressure.
