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For Companies At a Glance
- Tasks: Lead a dynamic team in delivering innovative aftermarket support for advanced medical devices.
- Company: Join Blatchford, a global leader in prosthetic technology and mobility solutions.
- Benefits: Enjoy a competitive salary, flexible working, and 25 days holiday plus more!
- Why this job: Make a real impact in healthcare by driving continuous improvement and innovation.
- Qualifications: MSc in Mechanical Engineering and proven leadership in the medical device industry.
- Other info: Be part of an award-winning culture focused on courage, learning, and collaboration.
The predicted salary is between 36000 - 60000 £ per year.
Blatchford is an innovative, multi-award-winning, global manufacturer of some of the world's most advanced prosthetic technology, bespoke seating solutions and orthotic devices. Our evidence-based approach and commitment to continuously challenge possibilities ensures our mobility solutions prioritise the wellbeing and long-term health of our users. Through innovation, science, technology, and maintaining a clear focus on people, we make mobility possible.
We have a new and exciting opportunity for an Engineering Manager to join our dynamic R&D team, focusing on After Market and Support.
The role involves leading a team of NPI and Test Engineers within our Product Lifecycle Management function, delivering aftermarket and support objectives and ensuring documentation is complete, compliant and aligned with best practice. You will shape and support the sustaining roadmap with a focus on standardisation, efficiency, and continuous improvement, defining processes, establishing clear KPIs, and driving field reliability improvements.
Key duties:
- Setting objectives and managing performance for the NPI & Support Engineer through regular reviews, coaching, and ongoing feedback.
- Mentoring, developing, and supporting career progression for team members in collaboration with the Head of Department.
- Contributing to product roadmap planning, ensuring aftermarket and support considerations are represented early.
- Collaborating cross-functionally to achieve optimal design, quality, and lifecycle outcomes across active and released products.
- Reviewing and approving technical documentation in accordance with the QMS and engineering change processes.
- Driving continuous improvement activities, identifying inefficiencies and implementing or escalating improvements as required.
- Supporting and participating in CAPA activities, ensuring engineering inputs to root cause analysis and corrective/preventive actions are robust and compliant.
- Owning aftermarket support activities end to end for released medical devices.
- Leading engineering investigations into product failures, complaints and reliability events.
- Defining and prioritising support engineering tasks.
- Establishing clear verification and validation criteria for proposed fixes.
- Leading engineering input to change requests.
- Feeding operational and field insights into design reviews.
- Supporting post-market surveillance (PMS).
- Providing engineering support to global service and operations teams.
- Tracking and reporting aftermarket investigations.
What are we looking for?
To be considered for this Engineering Manager - Aftermarket & Support opportunity, you will have the following:
- Essential skills MSc in Mechanical Engineering
- BSc/BEng in Materials or Science related discipline
- Proven track record of leading engineering teams.
- Extensive experience within the medical device industry.
- Proven experience in managing aftermarket support infrastructure and evolution.
- Experience with MDD/MDR
- Experience of applying ISO 13485 and ISO 14971
- Breadth of understanding across other engineering domains.
- Familiarity with requirements and verification management tools such as JAMA
- Test experience in complex products requiring combined mechanical, electronic and software components.
- Natural leader, able to share vision and motivate people.
- Drive for continuous improvement.
- Team player with a positive "can do" attitude.
- Ability to handle multiple, challenging, infrastructure areas of responsibility.
- Excellent verbal, written and presentation communication skills.
What can we offer you?
As Engineering Manager - Aftermarket & Support, you will receive the following benefits:
- Highly competitive salary
- Early Friday finish
- Flexible, hybrid working
- 25 days holiday (rising with service)
- Option to purchase additional annual leave
- Pension
- Discounted shopping and leisure activities
- Health cash plan
- Cycle to work scheme
Opportunity to be part of an award-winning organisation with a culture that centres around our core values: courage, learning, integrity, collaboration, and innovation.
Engineering Manager - Aftermarket & Support in Basingstoke employer: Blatchford Ltd
Contact Detail:
Blatchford Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Engineering Manager - Aftermarket & Support in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the medical device industry and let them know you're on the lookout for opportunities. You never know who might have the inside scoop on a role that’s perfect for you.
✨Tip Number 2
Prepare for those interviews by researching Blatchford and their innovative products. Show us that you’re not just another candidate; demonstrate your passion for mobility solutions and how your experience aligns with their mission.
✨Tip Number 3
Practice makes perfect! Get a friend or mentor to do mock interviews with you. Focus on articulating your leadership style and how you’ve driven continuous improvement in past roles—this is key for the Engineering Manager position.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our dynamic R&D team at Blatchford.
We think you need these skills to ace Engineering Manager - Aftermarket & Support in Basingstoke
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Engineering Manager role. Highlight your experience in leading engineering teams and managing aftermarket support, as these are key for us at Blatchford.
Showcase Your Achievements: Don’t just list your responsibilities; showcase your achievements! Use specific examples that demonstrate your impact in previous roles, especially in the medical device industry.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Explain why you’re passionate about the role and how your skills align with our mission of making mobility possible. Keep it engaging and personal.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss any important updates!
How to prepare for a job interview at Blatchford Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of the medical device industry, especially around MDD/MDR and ISO standards. Being able to discuss these topics confidently will show that you're not just familiar with the technical aspects but also understand their importance in the role.
✨Show Your Leadership Skills
Prepare examples of how you've successfully led engineering teams in the past. Think about specific situations where you set objectives, managed performance, or mentored team members. This will help demonstrate your natural leadership abilities and your drive for continuous improvement.
✨Be Ready to Collaborate
Since the role involves cross-functional collaboration, think of instances where you've worked with other departments to achieve a common goal. Highlight your communication skills and how you can bring people together to optimise design and quality outcomes.
✨Focus on Continuous Improvement
Come prepared with ideas on how to identify inefficiencies and implement improvements. Discuss any past experiences where you've driven continuous improvement activities, as this aligns perfectly with the company's focus on innovation and efficiency.