At a Glance
- Tasks: Oversee global travel operations for exciting esports events and coordinate complex logistics.
- Company: Join BLAST, a leader in live and digital gaming experiences.
- Benefits: Competitive salary, enhanced parental leave, health insurance, and fun team events.
- Other info: Enjoy a vibrant office in London and opportunities for international travel.
- Why this job: Be part of a dynamic team that pushes boundaries in the gaming industry.
- Qualifications: Experience in travel or events, strong communication skills, and attention to detail.
The predicted salary is between 40000 - 50000 £ per year.
About BLAST
At BLAST, we’re all about creating extraordinary live and digital experiences — from arena-packing esports tournaments to unforgettable content that engages fans around the globe. We Make It Bold by challenging the norm and delivering fresh, creative formats that redefine what’s possible in the industry. We Make It Together by building close, collaborative partnerships with world-leading game publishers and brands to produce truly world-class results. And we Make It Happen by bringing energy, precision, and a problem-solving mindset to everything we do — across games like Counter-Strike, DOTA 2, Rainbow Six Siege, Rocket League, and Fortnite.
If you thrive in a fast-paced, collaborative environment and share our passion for pushing boundaries, we’d love to hear from you.
The Team
You will be joining a small Global Mobility team where everyone has the opportunity to make a meaningful impact. While one person currently manages and is responsible for all travel operations, the team works collaboratively across travel, visas, immigration, processes and policy development to support our global events. No two days are the same, with a mix of operational delivery, problem-solving and continuous improvement initiatives.
Our culture is collaborative, supportive and hands-on. We encourage everyone to contribute ideas, challenge existing ways of working and help shape how Global Mobility evolves as we continue to scale. We value ownership, flexibility and a willingness to learn, with the shared goal of delivering exceptional support to the business while building smarter, more efficient ways of working. We move at a fast pace, but our priority is ensuring everyone enjoys being part of the team at BLAST while having the support they need to succeed.
Responsibilities
- Oversee global travel operations for all BLAST events, ensuring efficient, scalable and cost-effective travel solutions.
- Coordinate complex travel logistics for players, staff, officials, and stakeholders across multiple events and locations.
- Act as the primary point of contact for flight strategy, routing decisions, re-bookings, cancellations and travel-related escalations.
- Lead the relationship with BLAST's travel management provider(s), driving service improvements, operational performance and system enhancements.
- Manage complex travel logistics across multiple events, countries and time zones while ensuring compliance with internal policies and operational requirements.
- Develop, implement and continuously improve travel processes, policies and workflows to enhance efficiency, traveller experience and cost control.
- Maintain travel reporting, data accuracy and system development, driving automation and process improvements through tools such as Smartsheet and Melon.
- Manage travel budgets across all events, ensuring cost control, accurate forecasting and effective booking strategies while balancing operational needs.
- Partner with Finance, Events, Global Mobility and other internal stakeholders to support event planning, visa requirements and travel operations.
- Act as the travel subject matter expert for the business, providing guidance, training and support to internal teams and stakeholders.
- Identify, assess and mitigate travel-related risks, developing contingency plans for complex operational scenarios.
- Attend key events where required, providing on-site travel support and managing high-volume travel changes and rebooking activity.
- Own the Travel inbox, answering queries and managing all tasks and admin relating to flight bookings, and redirecting other queries to the correct teams.
- Other ad hoc duties supporting the wider BLAST events and Global Mobility teams.
Requirements
- Experience in an administrative capacity, ideally in the travel or events industry.
- Great attention to detail.
- Proficient in using online travel platforms and spreadsheets.
- Strong interpersonal and communication and customer service skills.
- Ability to manage high-pressure situations and solve problems effectively.
- Financial acumen with experience managing budgets and cost control.
- Trustworthy with handling confidential information and data.
- Flexibility: Willingness to work flexible hours when required, including weekends and holidays during tournaments. Occasionally this role will require international travel for particularly complex events.
Benefits
- Competitive salary package.
- Enhanced parental leave.
- Pension and Health Insurance.
- Awesome central office in the centre of London.
- Team building and social events.
- Team breakfasts, snacks and sodas.
- Company trips (2024 we all went to Barcelona, 2026 we went to Berlin and had a BLAST).
Travel Manager in London employer: BLAST
At BLAST, we pride ourselves on being an exceptional employer, offering a vibrant and collaborative work culture that empowers our team members to make a meaningful impact in the fast-paced world of esports. With a competitive salary package, enhanced parental leave, and a central London office, we foster employee growth through continuous improvement initiatives and team-building events, ensuring everyone enjoys their journey with us while pushing the boundaries of what's possible in the industry.
StudySmarter Expert Advice🤫
We think this is how you could land Travel Manager in London
✨Get Involved in Local Travel Events
Join local tourism fairs or travel expos in your area. These events are a treasure trove for networking, and you can often meet hiring managers from companies like BLAST who are looking for fresh talent for roles like Travel Manager.
✨Showcase Your Travel Know-How
Create a travel blog or use social media to share your experiences and insights about different destinations. This can help you stand out to recruiters in the travel industry, demonstrating your passion for the sector and your ability to engage with an audience.
✨Connect with Alumni from Your School
Check out alumni groups linked to the travel and tourism sectors. Often, these connections can lead to inside info about opportunities at companies like BLAST and give you a leg up for your Travel Manager application.
✨Don’t Shy Away from Cold Emails
If there's a dream company you want to join, don’t hesitate to send a friendly email to their HR or recruitment team. Express your interest in their vision and mention that you’re keen on any Travel Manager openings they might have. It's a bold move, but it might just pay off!
We think you need these skills to ace Travel Manager in London
Some tips for your application 🫡
Show Your Passion for Travel:In the travel and tourism industry, your love for exploration and different cultures should shine through in your application. Make sure to share personal anecdotes or experiences that highlight your enthusiasm for travel—this can really set you apart when applying for the Travel Manager role at BLAST.
Highlight Your Customer Service Skills:Customer service is king in travel and tourism. When detailing your work experience, focus on situations where you provided outstanding service or resolved customer issues, as this demonstrates your ability to ensure client satisfaction. Include specific examples in your CV to show that you're ready to face the challenges of the Travel Manager position at BLAST.
Keep Your CV Travel-Themed:When it comes to CV conventions in the travel industry, think of including any relevant certifications or training you've completed, like first aid or tour guiding courses. If you've travelled widely yourself, don't hesitate to mention that—it's all about showing your background fits the globetrotting vibe of BLAST.
Craft a Compelling Cover Letter:Your cover letter should not only explain why you're a great fit but also reflect your personality! Use this space to express what excites you about the travel sector and how you can contribute to BLAST's adventures. Share any unique perspectives or ideas you have to enhance the travel experience, especially as a full-time Travel Manager.
How to prepare for a job interview at BLAST
✨Show Off Your Travel Knowledge
For a role in travel and tourism, it’s vital to demonstrate your knowledge of different destinations, cultures, and travel trends. Brush up on popular destinations and recent changes in travel restrictions. We suggest bringing some interesting travel stories or experiences to share—this can help you connect personally with the interviewer!
✨Prepare for Customer Scenarios
Expect to be hit with customer service scenarios during the interview. They might ask how you'd handle a challenging traveller or resolve a booking issue. Think of a few real-life examples from your experiences, even if they’re just from customer service roles. This will show that you're ready for the field and have the right mindset to tackle on-the-ground challenges!
✨Highlight Your Flexibility and Passion
In a full-time travel position, there are often irregular hours and spontaneous travel opportunities. Be sure to convey your flexibility and willingness to embrace the unpredictable nature of this industry. Let’s showcase that enthusiasm for travel and how it drives your decision-making!
✨Know the Tools of the Trade
Get familiar with travel booking systems and tools, such as Amadeus or Sabre. If you have experience using any specific software or even social media for travel promotions, bring that up! We want to show that you can hit the ground running and adapt quickly to their processes at BLAST.
