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For Companies At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences every day.
- Company: Join Blank Street, a vibrant food and beverage brand on a mission to delight customers.
- Benefits: Flexible hours, team environment, and opportunities for growth in the hospitality industry.
- Why this job: Be part of a passionate team that transforms ordinary moments into extraordinary experiences.
- Qualifications: Customer service experience and a love for coffee are essential.
- Other info: Work in a dynamic café atmosphere with a focus on quality and community.
The predicted salary is between 11 - 16 £ per hour.
About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention‑to‑detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people‑person, taking pride in giving amazing service experiences. You are customer‑centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi‑tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
- Comfortable maintaining store safety
What You’ll Own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world‑class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part‑Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4–5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | Richmond employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Richmond
✨Tip Number 1
Get to know the café scene in Richmond! Visit local coffee shops, chat with baristas, and understand what makes them tick. This not only helps you learn but also shows your genuine interest when you apply.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being a people-person is key, so show us you can make every interaction memorable.
✨Tip Number 3
Be ready to showcase your passion for coffee! Research different brewing methods and types of beans. When you come in for an interview, let your enthusiasm shine through – we love a candidate who knows their stuff!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and really want to be part of our team at Blank Street.
We think you need these skills to ace Barista | Richmond
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee and customer service shine through! Share any experiences you've had in the café or hospitality world that highlight your enthusiasm for creating delicious drinks and memorable customer interactions.
Be Yourself: We want to get to know the real you! Don’t be afraid to inject a bit of your personality into your application. Whether it’s a fun anecdote about a time you made someone's day or how you handle busy rush periods, authenticity goes a long way.
Highlight Teamwork Skills: Since we thrive on teamwork at Blank Street, make sure to mention any experiences where you’ve worked well with others. Talk about how you contribute to a positive team environment and how you can adapt to different roles when needed.
Apply Through Our Website: Ready to take the plunge? We encourage you to apply directly through our website. It’s the best way for us to see your application and get you one step closer to joining our amazing team!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one. This will demonstrate your ability to create memorable experiences for customers, which is key for a Barista at Blank Street.
✨Demonstrate Team Spirit
Since teamwork is essential, be ready to share experiences where you worked effectively in a team. Highlight your adaptability and willingness to support your colleagues, especially during busy periods. This will show that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training programs, or their coffee sourcing practices. This not only shows your interest in the role but also gives you insight into whether this is the right fit for you. Plus, it keeps the conversation engaging!