At a Glance
- Tasks: Lead a team in delivering top-notch coffee and customer service while coaching new teammates.
- Company: Join Blank Street, a vibrant coffee shop in London with a community-focused vibe.
- Benefits: Enjoy competitive pay, flexible hours, and the chance to grow your leadership skills.
- Other info: Fast-paced environment with opportunities for personal and professional growth.
- Why this job: Be a key player in creating memorable experiences and building connections in your neighbourhood.
- Qualifications: Passion for coffee, strong communication skills, and a knack for teamwork.
The predicted salary is between 25000 - 30000 £ per year.
Blank Street in London is seeking a Shift Leader to blend hands-on customer service with coaching, delivering quality coffee and memorable service.
You will train new teammates, ensure adherence to recipes and uniforms, and help set the store’s tone in a fast-paced environment.
You’ll support the General Manager, lead initiatives with the team, and be one of the first staff at this location, building strong connections in the neighbourhood while driving daily sales and customer satisfaction.
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Shift Lead: Coffee Craft & Team Coach in London employer: Blank Street
At Blank Street, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Delivery Project Manager, you will benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work on exciting projects across the UK in the vibrant Retail & F&B sector. Join us to be part of a team that values innovation and collaboration, ensuring your contributions lead to meaningful outcomes in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Shift Lead: Coffee Craft & Team Coach in London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Blank Street. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Blank Street
Don't be shy about reaching out to Blank Street directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Shift Lead: Coffee Craft & Team Coach in London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Blank Street and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Blank Street
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
