At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences every day.
- Company: Join Blank Street, a vibrant food and beverage brand on a mission to delight customers.
- Benefits: Flexible hours, dynamic team environment, and opportunities for growth.
- Other info: Must be available during peak days and weekends; great for students!
- Why this job: Be part of a passionate team that transforms ordinary moments into extraordinary experiences.
- Qualifications: Customer service experience and a love for coffee are essential.
The predicted salary is between 10 - 12 £ per hour.
About Blank Street
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Start Something Extraordinary…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
- Comfortable maintaining store safety
What you'll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | Liverpool employer: Blank Street
At Blank Street, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Baristas to shine. With a commitment to exceptional customer service and a passion for quality, our team enjoys opportunities for personal growth and development within a supportive environment. Located in the heart of Liverpool, we offer flexible working hours and a chance to be part of a dynamic brand that values creativity and innovation in every cup served.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Liverpool
✨Tip Number 1
Get to know the café scene in Liverpool! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great café experience but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will set you apart when you’re face-to-face with the hiring team.
✨Tip Number 3
Show your passion for coffee! Research different brewing methods, types of beans, and even latte art. When you can talk about coffee with enthusiasm, it’ll shine through in your interview and show that you’re genuinely interested in the role.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Barista | Liverpool
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had that highlight your passion for creating delicious drinks and serving customers.
Highlight Your Customer Service Skills:We want to see how you connect with people! In your application, mention specific examples of how you've provided excellent customer service in the past. This will show us that you’re the friendly, enthusiastic team player we’re looking for.
Be Clear About Your Availability:Make sure to clearly state your availability in your application. We need to know when you can work, especially on those busy peak days like Friday, Saturday, and Sunday. Being upfront about this helps us find the right fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details about the role. Plus, it shows you’re keen to join our Blank Street family!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and that you’re eager to create delicious beverages.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will highlight your ability to connect with customers and make their day special.
✨Demonstrate Team Spirit
Since teamwork is key at Blank Street, be ready to share experiences where you worked well in a team. Talk about how you support your colleagues during busy periods and how you contribute to a positive work environment.
✨Be Ready for Problem-Solving
Think of scenarios where you had to solve problems quickly, especially in a fast-paced environment. Discuss how you prioritise tasks and manage time effectively, particularly during peak hours. This will show that you can handle the hustle and bustle of a busy café.
