At a Glance
- Tasks: Lead a vibrant team, ensuring every drink is crafted to perfection and the store shines.
- Company: Join Blank Street, the defining food and beverage brand of our generation.
- Benefits: Competitive salary, growth opportunities, and a fun, engaging work environment.
- Other info: Exciting chance to shape the future of a growing brand in a high-energy setting.
- Why this job: Be part of a dynamic team that transforms everyday moments into extraordinary experiences.
- Qualifications: 2+ years in hospitality management with a passion for building and leading teams.
The predicted salary is between 35000 - 45000 £ per year.
About Blank Street
At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day. Sound like you? Keep reading.
Who You Are
We're looking for someone who is equal parts hospitality-first operator and entrepreneur. As a hospitality-first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us.
What You'll Own
- Hospitality Leader - Own every drink that leaves your store. Crafted to perfection, every time. Keep your store immaculate, front and back of house. Lead from the front and set the pace of every shift by jumping in where it matters most.
- People Leader - Own recruitment and hire only the highest-potential talent. Train your team to become exceptional Blank Street baristas. Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in. Build a connected, engaged team through a welcoming environment and thoughtful team events.
- PnL Owner - Design each shift by station with precision, balancing labour productivity with demand. Oversee inventory, ordering, and waste with discipline. Spot and execute tactical levers to drive store sales.
- Change Maker - Lead rollout of new initiatives in your store(s). Land the 'why' and 'how' with your team, driving real adoption and enthusiasm. Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine.
Who are you
2+ years of experience leading operations in high-growth hospitality/consumer brands. Experienced hospitality manager with a background in high-volume environments. Proven ability to build, train, and lead a team from the ground up.
General Manager | Birmingham employer: Blank Street
At Blank Street, we pride ourselves on being an exceptional employer that values the little moments in life, creating a vibrant work culture where every team member is empowered to make magic happen. Located in Birmingham, we offer competitive benefits, opportunities for personal and professional growth, and a chance to shape the future of our unique food and beverage brand. Join us in crafting extraordinary experiences while enjoying a supportive environment that fosters creativity and connection.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager | Birmingham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, or even hit up social media platforms to find folks who can help you land that General Manager role at Blank Street.
✨Tip Number 2
Show off your passion for hospitality! When you get the chance to chat with potential employers, share your love for creating memorable experiences. Talk about how you’ve made magic happen in previous roles and how you plan to do the same at Blank Street.
✨Tip Number 3
Be ready to demonstrate your leadership skills! Prepare examples of how you've built and nurtured teams in high-volume environments. Show us how you can inspire others and create a culture that aligns with Blank Street's vision.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Blank Street family. Let’s make those everyday moments special together!
We think you need these skills to ace General Manager | Birmingham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific examples of how you've created memorable experiences for customers and how you plan to bring that same energy to Blank Street.
Be Authentic and Personal:We want to get to know the real you! Don’t be afraid to inject some personality into your application. Share your story, your journey in the hospitality industry, and what makes you excited about joining our team.
Highlight Your Leadership Skills:As a General Manager, you'll be leading a team, so make sure to showcase your leadership experience. Talk about how you've built and nurtured teams in the past, and how you plan to do the same at Blank Street.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Blank Street
✨Know Your Stuff
Before the interview, dive deep into Blank Street's mission and values. Familiarise yourself with their menu and any recent initiatives they've launched. This shows genuine interest and helps you connect your experience to their vision.
✨Showcase Your Leadership Style
Be ready to discuss your approach to leading a team in high-pressure environments. Share specific examples of how you've nurtured talent and built a strong team culture. Highlight your ability to coach and inspire others, as this is crucial for a General Manager role.
✨Demonstrate Your Entrepreneurial Spirit
Prepare to talk about times you've taken initiative or implemented new ideas in previous roles. Blank Street is looking for someone who can build from scratch, so share your experiences in setting up processes or launching new projects that drove success.
✨Engage with Enthusiasm
During the interview, let your passion for hospitality shine through. Discuss what excites you about creating memorable customer experiences and how you plan to lead your team in delivering those moments. A positive attitude can make a lasting impression!
