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For Companies At a Glance
- Tasks: Delight customers with amazing service and craft delicious coffee.
- Company: Join Blank Street, the next big name in food and beverage.
- Benefits: Flexible hours, a fun team environment, and opportunities to grow.
- Other info: Perfect for those who thrive in fast-paced, dynamic settings.
- Why this job: Be part of a mission to create memorable experiences every day.
- Qualifications: Customer service experience and a passion for coffee are essential.
The predicted salary is between 11 - 12 £ per hour.
About Blank Street At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
- Comfortable maintaining store safety
What you'll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | Edinburgh employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Edinburgh
✨Tip Number 1
Get to know the café scene in Edinburgh! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great café experience but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will set you apart when you’re chatting with potential employers.
✨Tip Number 3
Show your passion for coffee! Whether it’s learning about brewing methods or trying out new recipes at home, let your enthusiasm shine through. When you talk about your love for coffee during interviews, it’ll resonate with hiring managers at Blank Street.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your customer service experience and your ability to thrive in a team environment, which is exactly what we’re looking for.
We think you need these skills to ace Barista | Edinburgh
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Share any experiences you've had in the café world or how you enjoy crafting the perfect brew. We want to see that you're not just looking for a job, but that you're genuinely excited about being a Barista.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. We’re all about creating memorable moments for our customers, so share examples of how you've gone above and beyond to make someone's day. This will show us that you understand what it means to be customer-centric.
Be Yourself!: Don’t be afraid to let your personality come through in your application. We’re looking for friendly and enthusiastic team players, so if you have a unique story or a fun fact about yourself, include it! It helps us get to know the real you.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us that you’re keen to join our Blank Street family!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Familiarise yourself with different types of coffee beans, brewing methods, and the equipment used at Blank Street. Showing genuine passion for coffee can really impress your interviewers!
✨Customer Service Scenarios
Prepare for questions about customer service situations. Think of examples where you’ve gone above and beyond for a customer or handled a difficult situation. This will demonstrate your people skills and commitment to excellent service.
✨Team Player Mindset
Since teamwork is key at Blank Street, be ready to discuss how you work well in a team. Share experiences where you collaborated with others to achieve a common goal, especially in busy environments.
✨Show Your Adaptability
Be prepared to talk about how you handle change and adapt to new situations. Highlight any experiences where you’ve had to learn quickly or adjust your approach, as this aligns with the company’s values of curiosity and adaptability.