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For Companies At a Glance
- Tasks: Create delicious coffee and provide amazing customer service in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand of our generation.
- Benefits: Flexible hours, dynamic team, and opportunities for growth in a fun atmosphere.
- Why this job: Be part of a mission to make every moment memorable for our customers.
- Qualifications: Experience in customer service and a passion for coffee is a must.
- Other info: Work with top-notch equipment and be part of a supportive team.
The predicted salary is between 11 - 16 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong, independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes:
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Weekend and holiday availability preferred.
Barista | Cambridge employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Cambridge
✨Tip Number 1
Get to know the café scene in Cambridge! Visit local coffee shops, chat with baristas, and soak up the vibe. This will not only help you understand what makes a great customer experience but also give you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to nail down how you’d handle different customer scenarios. Being a friendly, enthusiastic team player is key, so show us you can make every interaction memorable.
✨Tip Number 3
Show off your passion for coffee! Research different brewing methods, types of beans, and even the equipment used at Blank Street. When you talk about your love for creating delicious drinks, it’ll shine through and make you stand out.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team and ready to start something extraordinary with us!
We think you need these skills to ace Barista | Cambridge
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Talk about your favourite brews or any experience you've had in the café scene. We want to see that you’re not just looking for a job, but that you genuinely care about creating delicious drinks and memorable experiences for our customers.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. Share specific examples of how you've gone above and beyond to make someone's day. At Blank Street, we value those who can turn a simple visit into something extraordinary, so let us know how you’ve done that in the past!
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. Whether you’re quirky, friendly, or super organised, we want to know what makes you unique and how you’ll fit into our team culture.
Apply Through Our Website: Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team at Blank Street. We can’t wait to hear from you!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and that you’re eager to create delicious beverages.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will highlight your ability to connect with customers and make their day special.
✨Demonstrate Team Spirit
Since teamwork is key at Blank Street, be ready to share experiences where you thrived in a team environment. Talk about how you support your colleagues during busy periods and how you contribute to a positive atmosphere.
✨Be Ready to Adapt
Expect questions about how you handle busy rush periods and unexpected challenges. Share specific strategies you use to manage your time and priorities effectively, showing that you can stay calm and focused under pressure.
