At a Glance
- Tasks: Delight customers with amazing service and craft delicious coffee.
- Company: Join Blank Street, a vibrant food and beverage brand on a mission.
- Benefits: Flexible hours, dynamic team environment, and opportunities for growth.
- Other info: Must be available during peak days; weekend work preferred.
- Why this job: Be part of a team that transforms ordinary moments into extraordinary experiences.
- Qualifications: Customer service experience and a passion for coffee are essential.
The predicted salary is between 12 - 15 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong, independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participate in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes:
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Weekend and holiday availability preferred.
- You must be authorised to work in the UK.
Barista | Brighton employer: Blank Street
At Blank Street, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture. As a Delivery Project Manager, you will benefit from comprehensive professional development opportunities, competitive remuneration, and the chance to work on exciting projects across the UK in the vibrant Retail & F&B sector. Join us to be part of a team that values innovation and collaboration, ensuring your contributions lead to meaningful outcomes in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Brighton
✨Tip Number 1
Get to know the café scene in Brighton! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great coffee experience but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will make you stand out as a friendly and enthusiastic team player.
✨Tip Number 3
Show off your passion for coffee! Whether it’s learning about different brewing methods or trying out new recipes at home, being knowledgeable about coffee will not only boost your confidence but also impress potential employers at Blank Street.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience and enthusiasm for creating memorable customer experiences.
We think you need these skills to ace Barista | Brighton
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Talk about your favourite brews and any experience you have in crafting delicious drinks. We want to see that you’re excited about creating memorable experiences for our customers.
Highlight Your Customer Service Skills:Make sure to emphasise your customer service experience. Share specific examples of how you've gone above and beyond to make someone's day. Remember, we’re looking for friendly faces who can turn first-time visitors into regulars!
Be Yourself:Don’t be afraid to let your personality come through in your application. We value authenticity and want to know what makes you unique. Whether it’s a quirky hobby or a fun fact, share something that sets you apart from the crowd!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team at Blank Street!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewer.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one. This will demonstrate your ability to create memorable experiences for customers, which is key for a Barista at Blank Street.
✨Demonstrate Team Spirit
Since teamwork is crucial, be ready to share experiences where you worked effectively in a team. Highlight your adaptability and willingness to support your colleagues, especially during busy periods. This will show that you can thrive in a fast-paced environment.
✨Ask Thoughtful Questions
Prepare some questions about the company culture, training opportunities, or their coffee sourcing practices. This not only shows your interest in the role but also gives you insight into whether Blank Street is the right fit for you.
