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For Companies At a Glance
- Tasks: Create delicious coffee and provide amazing customer service in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand of our generation.
- Benefits: Flexible hours, competitive pay, and opportunities for growth in a fun team.
- Why this job: Be part of a mission to make every customer experience extraordinary.
- Qualifications: Experience in customer service and a passion for coffee is a must.
- Other info: Perfect for those looking to learn and grow in a dynamic café setting.
The predicted salary is between 11 - 16 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | West London employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | West London
✨Tip Number 1
Get to know the brand! Before you step into that interview, dive deep into Blank Street's mission and values. Show us that you’re not just another candidate but someone who genuinely resonates with our goal of creating extraordinary experiences.
✨Tip Number 2
Practice your people skills! As a barista, you’ll be the face of our brand. So, brush up on your customer service techniques and think of ways to make every interaction memorable. We want to see that spark in you!
✨Tip Number 3
Be ready to showcase your passion for coffee! Whether it’s sharing your favourite brew or discussing the latest trends in café culture, let your enthusiasm shine through. We love candidates who can talk about what they love!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us directly. Let’s make magic happen together!
We think you need these skills to ace Barista | West London
Some tips for your application 🫡
Show Your Personality: When you're filling out your application, let your personality shine through! We want to see the real you, so don’t be afraid to add a bit of flair and enthusiasm. Remember, we’re looking for someone who can bring that spark to our team!
Tailor Your Application: Make sure to tailor your application to highlight your customer service experience and passion for coffee. Mention any relevant skills or experiences that align with what we’re looking for at Blank Street. This shows us you’ve done your homework and are genuinely interested!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of what makes you a great fit for the role. Avoid fluff and focus on what really matters – your skills and experiences!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just follow the prompts and you’ll be all set!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and that you’re eager to create delicious beverages.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will highlight your ability to connect with customers and make their day special.
✨Demonstrate Team Spirit
Since teamwork is key at Blank Street, be ready to share experiences where you thrived in a team environment. Talk about how you support your colleagues during busy periods and how you contribute to a positive atmosphere.
✨Be Ready for a Fast-Paced Environment
Expect questions about how you handle stress and manage time during peak hours. Prepare to discuss strategies you use to stay organised and efficient, especially when things get hectic. This will show that you can keep your cool and deliver great service under pressure.