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For Companies At a Glance
- Tasks: Serve delicious coffee and create a welcoming atmosphere for customers.
- Company: Join Blank Street, a vibrant coffee shop in Trafford Centre.
- Benefits: Earn £13.05 per hour, enjoy free coffee, and receive comprehensive training.
- Why this job: Be part of a passionate team and turn customers into regulars.
- Qualifications: Customer service experience and a love for coffee are essential.
- Other info: Flexible hours with opportunities for growth and fun perks.
Overview
Baristas at Blank Street provide consistent, welcoming and engaging customer service and aim to turn every customer into a regular. We operate a world-class coffee program using top equipment and products to prepare high-quality drinks. We strive to maintain freshness and quality through proper handling of food and beverages, training, and adherence to safety standards. We are motivated by serving millions of customers and believe in empowering our people to make magic happen every day.
Responsibilities
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment (the Eversys Cameo and Shot Master) and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participate in initiatives with Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability, and develop a loyal neighbourhood customer base.
- Able to work independently while thriving in a team environment; demonstrate customer-centric service and a carefully curated menu with passion and precision.
- Manage time and priorities effectively, including during busy rush periods where urgency is necessary.
- Be passionate about creating delicious coffee and other cafe beverages.
- Be a strong independent problem solver with proven multi-tasking and communication skills.
Qualifications
- Availability: Full Time, 35 hours per week, 4–5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Availability to work between 8:00 am and 10:00 pm; weekend and holiday availability preferred.
- You must be authorised to work in the UK.
- Experience in the customer service or hospitality industry; comfortable working in a team or independently; comfortable maintaining store safety.
- Curious, adaptable and always willing to learn.
Benefits & Perks
- £13.05 per hour, bi-weekly payments.
- A comprehensive Barista accreditation and training program.
- Tenure-based paid sick and bereavement leave.
- Free unlimited coffee and treats on shift.
- Free Blank Street swag.
- Referral incentive scheme – £250 when you refer a friend.
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Barista | Trafford Centre, Manchester employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Trafford Centre, Manchester
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Blank Street. Understand their coffee culture and values. This will help you connect with the team and show that you're genuinely interested in being part of their world-class coffee program.
✨Tip Number 2
Practice your customer service skills! Since the role is all about engaging with customers, think of some scenarios where you can showcase your ability to turn a casual visitor into a regular. Role-play with a friend or family member to get comfortable with different situations.
✨Tip Number 3
Show off your passion for coffee! Be ready to talk about your favourite drinks and what makes a great cup of coffee. If you have any experience with coffee equipment, like the Eversys Cameo, mention it! Your enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us. So, hit that apply button and let’s make some coffee magic happen together!
We think you need these skills to ace Barista | Trafford Centre, Manchester
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had with coffee or customer service that highlight your enthusiasm!
Be Customer-Centric: We want to see how you can delight our customers! In your application, mention specific examples of how you've provided excellent customer service in the past. This will show us you're ready to turn every customer into a regular.
Highlight Your Team Spirit: Since we thrive in a team environment, make sure to include any experiences where you've worked well with others. Talk about how you contribute to a positive atmosphere and support your teammates during busy times.
Apply Through Our Website: Don't forget to apply through our website! It's the best way for us to receive your application and get to know you better. Plus, it shows you're serious about joining our Blank Street family!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Familiarise yourself with different coffee types and brewing methods. Being able to discuss your favourite drinks or share your knowledge about the Eversys Cameo and Shot Master will show your passion for coffee and impress the interviewers.
✨Customer Service Focus
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a one-time customer into a regular, as this aligns perfectly with what they’re looking for at Blank Street.
✨Team Player Attitude
Be ready to talk about your experience working in teams. Highlight situations where you thrived in a busy environment, especially during peak times, and how you contributed to a positive team dynamic.
✨Health and Safety Knowledge
Brush up on health and safety regulations relevant to food and beverage handling. Showing that you understand the importance of these standards will demonstrate your commitment to maintaining quality and safety in the workplace.