At a Glance
- Tasks: Serve delicious coffee and create amazing customer experiences in a vibrant café environment.
- Company: Join Blank Street, a pioneering coffee brand focused on quality and community.
- Benefits: Competitive pay, barista training, free food and drinks, plus great work-life balance.
- Other info: Flexible hours with opportunities for growth and a fun work atmosphere.
- Why this job: Be part of a passionate team and make every customer's day with your coffee skills.
- Qualifications: Experience in customer service and a love for coffee are essential.
The predicted salary is between 27500 - 30500 £ per year.
About Blank Street
At Blank Street, we believe great coffee should be an everyday ritual. With shops across London, Brooklyn, Manhattan, Boston and DC, we’re the first‑ever brand to offer affordable high‑quality coffee. Blank Street originated in an effort to change the specialty coffee status quo. Starting with small‑format shops and continuing with a limited menu and top‑of‑the‑line tech, we’ve always been focused on simplifying the coffee experience. We partner with amazing local vendors and brands, and have some of the best baristas out there on our team. Love coffee and customer service? Keep reading.
What's Brewing...
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people‑person, taking pride in giving amazing service experiences. You are customer‑centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who you are
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong independent problem solver with proven multi‑tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
- Comfortable maintaining store safety
What you'll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world‑class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participate in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part‑Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4‑5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Perks
- £13.25 - £14.75
- Industry‑leading pay, bi‑weekly payments, pension scheme
- Barista training program and exciting growth opportunities
- Unlimited drinks and free food - when on shift
- 50% off all drinks and food - when you are off your shift
- Great work‑life balance
- Referral incentive scheme - £250 when you refer a friend
Application & Interview Process
- Application Review
- Online Questionnaire
- Recruiter Phone Interview
- Hiring Manager In‑Person Interview
- Offer
Barista | Richmond employer: Blank Street
At Blank Street, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and individual growth. Our baristas enjoy industry-leading pay, comprehensive training programmes, and the unique opportunity to work with top-tier coffee equipment in a supportive environment. With a focus on work-life balance and generous employee perks, including unlimited drinks and food while on shift, we are dedicated to creating a rewarding experience for our team members in Richmond.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Richmond
✨Tip Number 1
Get to know the coffee scene! Before your interview, check out Blank Street's menu and maybe even pop into a shop. This shows you’re genuinely interested and helps you chat about what you love about their coffee.
✨Tip Number 2
Practice your people skills! Think of some examples where you’ve provided excellent customer service or solved problems on the spot. We want to see that you can handle busy rushes with a smile!
✨Tip Number 3
Be ready to show your passion for coffee! Whether it’s discussing your favourite brews or how you’d create a perfect drink, let your enthusiasm shine through. It’s all about making those connections with customers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Barista | Richmond
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee or customer service that highlight your enthusiasm. We want to see that you’re not just looking for a job, but that you genuinely care about creating great coffee experiences.
Be Yourself:We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. Whether it’s a fun anecdote or a unique perspective on customer service, we want to know the real you!
Tailor Your Application:Make sure to customise your application to fit the Barista role at Blank Street. Highlight relevant skills and experiences that match what we’re looking for, like teamwork, problem-solving, and your ability to thrive in busy environments. This shows us you’ve done your homework!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes a great cup of coffee. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about how you handled difficult situations or went above and beyond for a customer. This is key for a barista role at Blank Street!
✨Be Ready to Demonstrate Teamwork
Since the job requires both independent work and teamwork, be ready to discuss how you thrive in both environments. Share stories that highlight your ability to collaborate with others while also managing tasks on your own.
✨Emphasise Adaptability and Learning
Blank Street values curiosity and adaptability. Be prepared to talk about times when you had to learn something new quickly or adapt to changes in a fast-paced environment. This will show that you're a good fit for their dynamic team.
