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For Companies At a Glance
- Tasks: Create delicious coffee and provide amazing customer service in a vibrant café environment.
- Company: Join Blank Street, a brand on a mission to redefine food and beverage experiences.
- Benefits: Flexible hours, dynamic team culture, and opportunities for personal growth.
- Why this job: Be part of a passionate team that makes every customer’s day extraordinary.
- Qualifications: Experience in customer service and a love for coffee are essential.
- Other info: Perfect for those looking to thrive in a fast-paced, fun atmosphere.
The predicted salary is between 11 - 16 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong, independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes:
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Weekend and holiday availability preferred.
Barista | Moorgate employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Moorgate
✨Tip Number 1
Get to know the company! Before your interview, dive into Blank Street's mission and values. Show us that you’re not just another candidate but someone who genuinely connects with our goal of creating memorable experiences for customers.
✨Tip Number 2
Practice your people skills! As a barista, you’ll be interacting with customers all day. Role-play with friends or family to nail down how you’d handle different customer scenarios. We want to see your enthusiasm shine through!
✨Tip Number 3
Be ready to showcase your coffee passion! Brush up on your knowledge about coffee and beverages. If you can talk about your favourite drinks and why you love them, it’ll show us you’re the right fit for our world-class coffee programme.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Let’s start something extraordinary together!
We think you need these skills to ace Barista | Moorgate
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for coffee and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our customers.
Tailor Your Application: Make sure to customise your application to reflect the qualities we’re looking for. Highlight your experience in hospitality and how you’ve gone above and beyond to delight customers in the past. This helps us see how you fit into our mission!
Be Yourself: We love authenticity! Don’t be afraid to let your personality come through in your writing. Share a little about what makes you unique and how you can contribute to our team culture at Blank Street.
Apply Through Our Website: For the best chance of joining our team, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better. We can’t wait to hear from you!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes a great cup of coffee. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you turned a negative experience into a positive one or went above and beyond for a customer. This will demonstrate your people skills and commitment to making every moment memorable.
✨Demonstrate Team Spirit
Since the role requires both independent work and teamwork, be ready to discuss how you thrive in both environments. Share stories that highlight your ability to collaborate with others while also managing tasks on your own, especially during busy periods.
✨Be Ready to Adapt
Blank Street values adaptability, so think of situations where you had to adjust quickly to changes or challenges. Whether it was a sudden rush of customers or a last-minute menu change, showing that you can handle pressure with a positive attitude will set you apart.
