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- Tasks: Serve delicious coffee and create memorable customer experiences daily.
- Company: Join Blank Street, a vibrant brand redefining food and beverage for our generation.
- Benefits: Enjoy free coffee, flexible hours, and health support while working in a fun environment.
- Why this job: Be part of a passionate team that values creativity and customer joy every day.
- Qualifications: Experience in customer service is preferred; enthusiasm and a willingness to learn are essential.
- Other info: Part-time and full-time roles available with competitive pay and comprehensive training.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Start Something Extraordinary…
What\’s Brewing…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Our Values
- DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
- START SMALL: We don’t wait for great things to happen – we take small steps that move us forward every day.
- MAKE SOMEONE’S DAY: We live to create moments of joy.
MOVE AS ONE: We build better when we build together because the best customer experiences takes a team.
Who you are:
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
What you\’ll own:
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters ) and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements:
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
- £13.05hourly rate
- A comprehensive Barista accreditation and training program
- Tenure based paid sick and bereavement leave
- Health and Wellbeing Support via HealthAssured
- Free unlimited coffee and treats on shift
- Free Blank Street swag
Application & Interview Process:
- Application Review
- Offer
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What type of contract are you looking for (Full-Time 35hrs or Part-Time)? *
Could you please share your availability and let us know which days you’re unavailable to work? *
What is your preferred location to work (Piccadilly Gardens, King Street, Trafford Centre)? *
When can you start? *
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If you answered yes above, what is their first and last name?
How long do you see yourself staying with us a Blank Street? *
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Barista | Manchester employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Manchester
✨Tip Number 1
Familiarise yourself with Blank Street's values and mission. When you understand their commitment to customer service and creating memorable experiences, you can tailor your approach during the interview to show how you align with their goals.
✨Tip Number 2
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you made a customer's day or handled a busy period effectively, as this will demonstrate your ability to thrive in a fast-paced environment.
✨Tip Number 3
Show your passion for coffee and beverage preparation. Research the types of drinks Blank Street offers and be ready to share your thoughts on them or even suggest new ideas, which will highlight your enthusiasm for the role.
✨Tip Number 4
Be prepared to discuss your availability openly. Since they require flexibility, especially on peak days, being upfront about your schedule will help them see you as a reliable candidate who can meet their needs.
We think you need these skills to ace Barista | Manchester
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Blank Street's mission and values. Highlight how your personal values align with theirs in your application to show that you are a good fit for their team.
Tailor Your CV: Make sure your CV reflects your experience in customer service or hospitality. Emphasise any relevant skills, such as multi-tasking, problem-solving, and your ability to work both independently and as part of a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and customer service. Use specific examples from your past experiences to demonstrate how you can contribute to creating memorable customer experiences at Blank Street.
Be Clear About Your Availability: In your application, clearly state your availability, especially regarding peak days like Friday, Saturday, and Sunday. This will help the hiring team understand how you can fit into their scheduling needs.
How to prepare for a job interview at Blank Street
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and café culture during the interview. Share any experiences you have with different coffee types or brewing methods, as this will demonstrate your genuine interest in the role.
✨Emphasise Customer Service Skills
Since Blank Street values excellent customer service, be prepared to discuss specific examples of how you've gone above and beyond for customers in previous roles. Highlight your ability to create memorable experiences.
✨Demonstrate Teamwork and Independence
Talk about your experiences working both independently and as part of a team. Provide examples that showcase your adaptability and how you thrive in busy environments, especially during peak times.
✨Align with Company Values
Familiarise yourself with Blank Street's values such as 'Dream Big' and 'Make Someone’s Day'. Be ready to discuss how your personal values align with theirs and how you can contribute to their mission of creating extraordinary experiences.