At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences every day.
- Company: Join Blank Street, the exciting food and beverage brand of our generation.
- Benefits: Earn £13.25 per hour, enjoy free coffee, and receive health support.
- Other info: Flexible hours with opportunities for growth and fun perks like Blank Street swag.
- Why this job: Be part of a vibrant team and make every customer's day extraordinary.
- Qualifications: Experience in customer service and a passion for coffee are essential.
About Blank Street
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Start Something Extraordinary…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer‑centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi‑tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
- Comfortable maintaining store safety
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world‑class coffee program using the best coffee equipment (the Eversys cameos and shot masters) and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part‑Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4‑5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | London in City of London employer: Blank Street
At Blank Street, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Baristas to shine. With a commitment to employee growth through comprehensive training programs and a supportive environment, we ensure that every team member feels valued and inspired. Located in the heart of London, we offer unique perks such as free coffee and treats during shifts, alongside a referral incentive scheme, making us an exceptional employer for those seeking a rewarding career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | London in City of London
✨Tip Number 1
Get to know the company! Before your interview, dive into Blank Street's mission and values. Show us that you’re not just another candidate but someone who genuinely connects with our goal of creating memorable experiences for customers.
✨Tip Number 2
Practice your people skills! Since we’re all about amazing customer service, think of some scenarios where you’ve gone above and beyond for a customer. We want to hear those stories during your chat with us!
✨Tip Number 3
Be ready to showcase your passion for coffee! Brush up on your knowledge about different coffee types and brewing methods. We love candidates who can talk about their favourite brews and how they can elevate our menu.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Blank Street family. Don’t miss out on this opportunity!
We think you need these skills to ace Barista | London in City of London
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Talk about your favourite brews and what makes you excited about being a Barista. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing coffee experiences.
Highlight Your Customer Service Skills:Make sure to emphasise your experience in customer service. Share specific examples of how you've gone above and beyond to make someone's day. At Blank Street, we value those who can turn a simple coffee order into a memorable moment, so let us know how you do that!
Be Yourself:We’re all about authenticity, so don’t be afraid to let your personality come through in your application. Whether you’re quirky, friendly, or super organised, show us who you are! This helps us see if you’ll fit right in with our team culture.
Apply Through Our Website:To make sure your application gets the attention it deserves, apply directly through our website. It’s the best way for us to receive your details and get you on our radar. Plus, it shows you’re serious about joining the Blank Street family!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes a great cup of coffee. This will show your passion for the role and impress the interviewers at Blank Street.
✨Show Off Your People Skills
Prepare to share examples of how you've provided excellent customer service in the past. Think of specific situations where you turned a customer's day around or handled a difficult situation with grace. This is key for a barista role!
✨Demonstrate Team Spirit
Since teamwork is crucial, be ready to discuss how you thrive in a team environment. Share experiences where you collaborated with others to achieve a common goal, especially during busy periods. It’ll highlight your ability to work well under pressure.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the coffee program, training opportunities, or how they foster a positive team culture. This shows your genuine interest in the company and the role.
