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For Companies At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences in a vibrant café environment.
- Company: Join Blank Street, a dynamic brand on a mission to elevate everyday moments through exceptional food and beverage.
- Benefits: Enjoy free coffee, flexible hours, and a comprehensive training programme with health support.
- Why this job: Be part of a fun team that values detail, hospitality, and making every customer feel at home.
- Qualifications: Experience in customer service is preferred; must be enthusiastic, reliable, and ready to learn.
- Other info: Part-time and full-time positions available; must be available on peak days.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Like the sound of this? Keep reading.
Start Something Extraordinary…
What\’s Brewing…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Our Values
- Magic is in the Details: We value attention to detail in everything we do. We\’re always thinking about the small things that make a moment meaningful.
- Move as One: We value people who strive to be the best team player, not individual stars.
- “My Home is your Home” Hospitality: We look for individuals who treat others the same way they\’d treat a guest in their home. We care about presentation, hospitality, and having fun even when things are stressful.
Who you are
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
What you\’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment (the Eversys cameos and shot masters ) and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
- £13.05 hourly rate
- A comprehensive Barista accreditation and training program
- Tenure based paid sick and bereavement leave
- Health and Wellbeing Support via HealthAssured
- Free unlimited coffee and treats on shift
- Free Blank Street swag
Application & Interview Process
- Offer
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Accepted file types: pdf, doc, docx, txt, rtf
What type of contract are you looking for? *
Full-time 35 hours
Part-time 28 hours
Part-time 24 hours
Less than 20 hours
When can you start? *
ASAP
One week
Two weeks
One month
Could you please share your availability and let us know which days you’re unavailable to work? *
What is your preferred location or area to work in? *
City
Central London
North London
West London
South West
East London
How long do you see yourself staying with us a Blank Street? *
Less than three months
Three to six months
Were you referred by a current Blank Street employee? Select…
If you answered yes above, what is their first and last name?
Show us your spark! If you\’d like to submit a short video (30 seconds to 1.30 minutes) introducing yourself and telling us why you’re the perfect fit for this role. Let your personality shine – we can’t wait to meet you!
Accepted file types: pdf, doc, docx, txt, rtf
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Barista | Glasgow employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Glasgow
✨Tip Number 1
Familiarise yourself with Blank Street's values and mission. When you understand their commitment to customer service and attention to detail, you can tailor your approach during the interview to show how you embody these principles.
✨Tip Number 2
Practice your barista skills before the interview. Being able to demonstrate your passion for coffee and your ability to create delicious beverages will set you apart from other candidates.
✨Tip Number 3
Prepare examples of how you've provided excellent customer service in the past. Think of specific situations where you went above and beyond to make a customer's experience memorable, as this aligns perfectly with what Blank Street is looking for.
✨Tip Number 4
Show your enthusiasm for teamwork. Since the role requires both independent work and collaboration, be ready to discuss how you thrive in team settings and contribute positively to group dynamics.
We think you need these skills to ace Barista | Glasgow
Some tips for your application 🫡
Understand the Company Culture: Before applying, take some time to understand Blank Street's mission and values. Highlight how your personal values align with theirs in your application.
Tailor Your CV: Make sure your CV reflects your experience in customer service or hospitality. Emphasise any relevant skills, such as teamwork, problem-solving, and your passion for coffee.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention specific experiences where you provided excellent customer service and how you can contribute to creating memorable moments for customers.
Show Your Personality: If you're submitting a video introduction, let your personality shine through! Be genuine and express why you believe you're a great fit for the Barista role at Blank Street.
How to prepare for a job interview at Blank Street
✨Show Your Passion for Coffee
Make sure to express your enthusiasm for coffee and café culture during the interview. Share any experiences you have with coffee preparation or customer service that highlight your passion for creating delicious beverages.
✨Demonstrate Team Spirit
Since Blank Street values teamwork, be prepared to discuss examples of how you've successfully worked in a team environment. Highlight your ability to collaborate and support your colleagues, especially during busy periods.
✨Emphasise Attention to Detail
Talk about how you pay attention to the small details that enhance customer experiences. Whether it's perfecting a drink or ensuring cleanliness, showing that you care about these aspects will resonate well with the interviewers.
✨Prepare for Customer Scenarios
Think of potential customer service scenarios you might face as a Barista and how you would handle them. Being able to demonstrate your problem-solving skills and customer-centric approach will set you apart from other candidates.
