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For Companies At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand of our generation.
- Benefits: Flexible hours, dynamic team culture, and opportunities for growth.
- Why this job: Be part of a mission to elevate everyday moments with exceptional service.
- Qualifications: Experience in customer service and a passion for coffee.
- Other info: Work in a fun, fast-paced environment with a focus on teamwork.
The predicted salary is between 11 - 16 £ per hour.
About Blank Street
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Start Something Extraordinary…
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
- Comfortable maintaining store safety
What You’ll Own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world‑class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | East London employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | East London
✨Tip Number 1
Get to know the café scene in East London! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great café but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will set you apart when you’re chatting with the hiring team.
✨Tip Number 3
Show your passion for coffee! Whether it’s learning about brewing methods or trying out new recipes at home, let your enthusiasm shine through. When you talk about your love for coffee, it’ll resonate with the team at Blank Street.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can tailor your application to highlight your relevant experience and skills that match what Blank Street is looking for.
We think you need these skills to ace Barista | East London
Some tips for your application 🫡
Show Your Passion for Coffee: When writing your application, let your love for coffee shine through! Share any experiences you've had in the café world or how you enjoy crafting the perfect brew. We want to see that you're not just looking for a job, but that you're genuinely excited about being a Barista.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. We’re all about creating memorable moments for our customers, so share examples of how you've gone above and beyond to make someone's day. This will show us that you understand what it means to be customer-centric.
Be Yourself: Don’t be afraid to let your personality shine through in your application! We’re looking for friendly and enthusiastic team players, so a bit of your unique flair can really help you stand out. Just be genuine and let us know why you’d be a great fit for our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important details. Plus, it shows us that you’re keen to join our Blank Street family!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewer.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will highlight your ability to create memorable moments for customers.
✨Demonstrate Team Spirit
Since teamwork is key at Blank Street, be ready to share experiences where you thrived in a team environment. Talk about how you support your colleagues during busy periods and how you contribute to a positive atmosphere.
✨Be Ready for Problem-Solving
Think of scenarios where you had to solve problems quickly and effectively. Whether it’s handling a customer complaint or managing time during rush hours, showcasing your problem-solving skills will impress the interviewer.
