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For Companies At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences every day.
- Company: Join Blank Street, the exciting food and beverage brand of our generation.
- Benefits: Flexible hours, a fun team environment, and opportunities for growth.
- Why this job: Be part of a mission to elevate everyday moments with exceptional service.
- Qualifications: Experience in customer service and a passion for coffee.
- Other info: Work in a vibrant café atmosphere with a focus on teamwork and learning.
The predicted salary is between 11 - 14 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong, independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes:
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Weekend and holiday availability preferred.
Barista | Canary Wharf employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Canary Wharf
✨Tip Number 1
Get to know the company! Before your interview, dive into Blank Street's mission and values. Show us that you’re not just another candidate but someone who genuinely connects with our goal of creating extraordinary experiences.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you can showcase your ability to handle tricky situations or make someone's day. We love a good story, so be ready to share how you've gone above and beyond for customers in the past.
✨Tip Number 3
Be prepared to demonstrate your passion for coffee! Whether it’s talking about your favourite brew or sharing what makes a great cup, let us see your enthusiasm. We want to know you’re excited about being part of our world-class coffee programme.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Blank Street family. Let’s make magic happen together!
We think you need these skills to ace Barista | Canary Wharf
Some tips for your application 🫡
Show Your Passion for Coffee: When you're writing your application, let your love for coffee shine through! Talk about your favourite brews or any experience you've had in the café scene. We want to see that you’re not just looking for a job, but that you genuinely care about creating delicious drinks and memorable experiences for our customers.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. Share specific examples of how you've gone above and beyond to make someone's day. At Blank Street, we thrive on amazing service, so show us how you can contribute to that magic!
Be Yourself: We’re all about authenticity here at StudySmarter. Don’t be afraid to let your personality come through in your application. Whether you’re quirky, friendly, or super professional, we want to know who you are and how you’ll fit into our team.
Apply Through Our Website: Finally, make sure you apply through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team at Blank Street!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee beans, brewing methods, and what makes a great cup of coffee. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one. Being a people-person is key for this role, so let your personality shine through!
✨Demonstrate Team Spirit
Since you'll be working in a team environment, be ready to discuss how you collaborate with others. Share experiences where you supported your teammates or contributed to a positive work atmosphere. Highlighting your teamwork skills can set you apart.
✨Be Ready for Busy Times
Expect questions about how you handle stress and busy periods. Prepare to talk about your time management strategies and how you prioritise tasks during rush hours. Showing that you can thrive under pressure will impress the interviewers.
