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For Companies At a Glance
- Tasks: Create delicious coffee and provide amazing customer service in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand redefining experiences.
- Benefits: Flexible hours, competitive pay, and a chance to grow in a dynamic team.
- Why this job: Be part of a mission to make every moment memorable for our customers.
- Qualifications: Experience in customer service and a passion for coffee is a must.
- Other info: Perfect for those who thrive in fast-paced environments and love teamwork.
The predicted salary is between 11 - 16 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi-tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part-Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | Battersea Power Station employer: Blank Street
Contact Detail:
Blank Street Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Battersea Power Station
✨Tip Number 1
Get to know the café scene in Battersea! Visit local coffee shops, chat with baristas, and soak up the vibe. This will not only help you understand what makes a great coffee experience but also give you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills and problem-solving abilities will set you apart when you meet the team.
✨Tip Number 3
Show your passion for coffee! Research different brewing methods, types of beans, and even the equipment used at Blank Street. When you can talk about coffee with enthusiasm, it’ll show that you’re genuinely interested in the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on being part of our mission to create extraordinary experiences for our customers.
We think you need these skills to ace Barista | Battersea Power Station
Some tips for your application 🫡
Show Your Passion for Coffee: When you’re writing your application, let your love for coffee shine through! Talk about your favourite brews and what makes them special to you. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing coffee experiences.
Highlight Your Customer Service Skills: Make sure to share any previous experience you have in customer service or hospitality. We’re all about making our customers’ days better, so tell us about times you’ve gone above and beyond to provide excellent service. It’s all about those memorable moments!
Be Yourself: We’re looking for friendly and enthusiastic team players, so don’t be afraid to let your personality shine through in your application. Use a conversational tone and show us who you are. Authenticity goes a long way in making a great first impression!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and can get back to you as soon as possible. We can’t wait to hear from you!
How to prepare for a job interview at Blank Street
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee drinks, brewing methods, and what makes a great cup. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a difficult situation into a positive experience. This will demonstrate your ability to thrive in a customer-centric environment.
✨Be Ready for Busy Scenarios
Expect questions about how you handle busy periods. Have a few strategies in mind for managing time and priorities during rush hours. This will highlight your reliability and ability to stay calm under pressure.
✨Embrace Teamwork
Since this role requires both independent work and teamwork, be prepared to discuss your experiences in both settings. Share how you contribute to a team and also how you can take initiative when working alone.
