At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand redefining your coffee experience.
- Benefits: Earn £13.05 per hour, enjoy free coffee, and receive comprehensive training.
- Other info: Flexible hours with opportunities for growth and fun team events.
- Why this job: Be part of a passionate team that makes every day extraordinary for customers.
- Qualifications: Experience in customer service and a love for coffee are essential.
The predicted salary is between 11 - 15 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, who takes pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Our Values
- DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
- START SMALL: We don’t wait for great things to happen - we take small steps that move us forward every day.
- MAKE SOMEONE’S DAY: We live to create moments of joy.
- MOVE AS ONE: We build better when we build together because the best customer experiences take a team.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participate in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes: Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Availability to work between 8:00 am and 10:00 pm; weekend and holiday availability preferred.
- You must be authorised to work in the UK.
- £13.05 per hour, bi-weekly payments.
- A comprehensive Barista accreditation and training program.
- Tenure based paid sick and bereavement leave.
- Free unlimited coffee and treats on shift.
- Free Blank Street swag.
- Referral incentive scheme - £250 when you refer a friend.
Barista | Trafford Centre Manchester, UK employer: Blank Street, Inc.
At Blank Street, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Baristas to shine. Located in the bustling Trafford Centre, our team enjoys competitive pay, comprehensive training, and unique perks like free coffee and treats during shifts, all while being part of a mission to create memorable customer experiences. With opportunities for personal growth and a commitment to teamwork, Blank Street is the perfect place for those looking to make a meaningful impact in the food and beverage industry.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Trafford Centre Manchester, UK
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Blank Street, Inc.. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Blank Street, Inc.
Don't be shy about reaching out to Blank Street, Inc. directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Barista | Trafford Centre Manchester, UK
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Blank Street, Inc. and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Blank Street, Inc.
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
