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For Companies At a Glance
- Tasks: Serve delicious coffee and create memorable customer experiences in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand redefining your coffee experience.
- Benefits: Earn £13.05 per hour, enjoy free coffee, and receive comprehensive training.
- Why this job: Be part of a passionate team that makes every day extraordinary for customers.
- Qualifications: Experience in customer service and a love for coffee are essential.
- Other info: Flexible hours with opportunities for growth and fun team events.
The predicted salary is between 11 - 15 £ per hour.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people-person, who takes pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Our Values
- DREAM BIG: We embrace new possibilities and perspectives that go beyond the expected.
- START SMALL: We don’t wait for great things to happen - we take small steps that move us forward every day.
- MAKE SOMEONE’S DAY: We live to create moments of joy.
- MOVE AS ONE: We build better when we build together because the best customer experiences take a team.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong independent problem solver with proven multi-tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world-class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverage to retain its freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participate in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes: Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Availability to work between 8:00 am and 10:00 pm; weekend and holiday availability preferred.
- You must be authorised to work in the UK.
- £13.05 per hour, bi-weekly payments.
- A comprehensive Barista accreditation and training program.
- Tenure based paid sick and bereavement leave.
- Free unlimited coffee and treats on shift.
- Free Blank Street swag.
- Referral incentive scheme - £250 when you refer a friend.
Barista | Trafford Centre Manchester, UK employer: Blank Street, Inc.
Contact Detail:
Blank Street, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Barista | Trafford Centre Manchester, UK
✨Tip Number 1
Get to know Blank Street! Dive into their mission and values. When you understand what makes them tick, you can tailor your approach in interviews and show how you fit right in with their vibe.
✨Tip Number 2
Practice your customer service skills! Since being a people-person is key for this role, think of scenarios where you’ve made someone’s day. Share these stories during your interview to showcase your passion for excellent service.
✨Tip Number 3
Be ready to demonstrate your coffee knowledge! Brush up on different brewing methods and the importance of quality ingredients. This will not only impress your interviewers but also show your commitment to creating delicious beverages.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Blank Street team. Don’t forget to let your personality shine in any video submissions!
We think you need these skills to ace Barista | Trafford Centre Manchester, UK
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for coffee and customer service shine through! We want to see that you’re not just looking for a job, but that you genuinely care about making someone’s day with every cup you serve.
Be Yourself: Don’t be afraid to let your personality come through in your application. We’re all about creating memorable experiences, so show us what makes you unique and how you can contribute to our team culture at Blank Street!
Tailor Your CV: Make sure your CV highlights relevant experience in customer service or hospitality. We love seeing how you've made an impact in previous roles, so include specific examples of how you’ve delighted customers or worked effectively in a team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join the Blank Street family!
How to prepare for a job interview at Blank Street, Inc.
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand the different types of coffee drinks, brewing methods, and what makes a great cup. This will show your passion for the role and help you connect with the interviewers.
✨Show Off Your People Skills
Prepare to share examples of how you've provided excellent customer service in the past. Think of specific situations where you made someone's day or resolved a problem. This aligns perfectly with Blank Street's values and will demonstrate that you're a true people-person.
✨Be Ready for Teamwork Questions
Since teamwork is key at Blank Street, be prepared to discuss your experiences working in a team. Think about times when you collaborated effectively or helped a teammate out during busy periods. Highlighting your ability to move as one will resonate well with them.
✨Demonstrate Your Adaptability
The café environment can be fast-paced and unpredictable. Be ready to talk about how you've adapted to changes or handled stressful situations in the past. Showing that you're curious and willing to learn will make you stand out as a candidate who fits their culture.