Cafe Shift Leader: Lead, Train & Deliver Exceptional Service in London
Cafe Shift Leader: Lead, Train & Deliver Exceptional Service

Cafe Shift Leader: Lead, Train & Deliver Exceptional Service in London

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team, craft quality coffee, and deliver exceptional customer service.
  • Company: Premier food and beverage brand in Greater London.
  • Benefits: Flexible hours, team training opportunities, and a vibrant work environment.
  • Why this job: Create lasting connections while driving sales in your local community.
  • Qualifications: Passion for cafe culture and strong decision-making skills.
  • Other info: Join a dynamic team and enhance your leadership experience.

The predicted salary is between 24000 - 36000 £ per year.

A premier food and beverage brand in Greater London is looking for a Shift Leader who excels in customer service and team collaboration. You will be responsible for crafting quality coffee products, training new employees, and ensuring exceptional customer experiences.

A passion for cafe culture and strong decision-making abilities are crucial for this role, alongside a flexible availability of 35 hours per week, including weekends. This is your chance to create lasting connections in your neighborhood while helping drive sales and performance.

Cafe Shift Leader: Lead, Train & Deliver Exceptional Service in London employer: Blank Street, Inc.

Join a premier food and beverage brand in Greater London, where we prioritise exceptional service and team collaboration. Our vibrant work culture fosters personal growth and development, offering training opportunities that empower you to excel in your role as a Shift Leader. With a focus on crafting quality coffee products and building lasting connections within the community, we provide a rewarding environment for those passionate about cafe culture.
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Contact Detail:

Blank Street, Inc. Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Cafe Shift Leader: Lead, Train & Deliver Exceptional Service in London

✨Tip Number 1

Network like a pro! Chat with folks in the cafe scene, attend local events, and don’t be shy about reaching out on social media. Building connections can lead to job opportunities that aren’t even advertised!

✨Tip Number 2

Show off your skills! If you’ve got barista experience or have trained others before, bring it up in conversations. Maybe even offer to demonstrate your coffee-making prowess during an informal meet-up.

✨Tip Number 3

Be flexible and ready to adapt! The cafe world is fast-paced, so highlight your ability to handle busy shifts and changing priorities. Let them know you’re all about delivering exceptional service, no matter the situation.

✨Tip Number 4

Apply through our website! It’s the best way to get noticed. Make sure your application reflects your passion for cafe culture and your commitment to team collaboration. We want to see how you can contribute to creating those lasting connections!

We think you need these skills to ace Cafe Shift Leader: Lead, Train & Deliver Exceptional Service in London

Customer Service
Team Collaboration
Coffee Crafting
Training and Development
Decision-Making
Sales Performance
Flexibility
Communication Skills

Some tips for your application 🫡

Show Your Passion for Cafe Culture: When writing your application, let us see your love for cafe culture shine through! Share any experiences you've had in cafes or with coffee that highlight your enthusiasm and understanding of what makes a great customer experience.

Highlight Your Team Collaboration Skills: We want to know how you work with others! In your application, mention specific examples of how you've successfully collaborated with a team in the past. This will show us that you're ready to lead and train new employees effectively.

Be Clear About Your Availability: Since this role requires flexible availability, make sure to clearly state your hours in your application. Let us know if you can work weekends and how many hours you can commit each week, so we can see if you’re a good fit for our schedule.

Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process.

How to prepare for a job interview at Blank Street, Inc.

✨Know Your Coffee

Brush up on your coffee knowledge before the interview. Be ready to discuss different brewing methods, types of coffee beans, and what makes a great cup of coffee. This shows your passion for cafe culture and can set you apart from other candidates.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully led a team or trained new employees in the past. Use specific situations where your decision-making abilities made a positive impact. This will demonstrate that you’re not just a team player but also a capable leader.

✨Customer Service is Key

Think of a few scenarios where you provided exceptional customer service. Be ready to share these stories during the interview, highlighting how you handled challenges and created memorable experiences for customers. This aligns perfectly with the role's focus on delivering exceptional service.

✨Flexibility Matters

Since the job requires flexible availability, be prepared to discuss your schedule openly. Show that you're willing to work weekends and adapt to the needs of the cafe. This will reassure them that you’re committed to the role and ready to step up when needed.

Cafe Shift Leader: Lead, Train & Deliver Exceptional Service in London
Blank Street, Inc.
Location: London

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