At a Glance
- Tasks: Create delicious coffee and provide amazing customer service in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand of our generation.
- Benefits: Flexible hours, dynamic team, and opportunities for growth in a fun atmosphere.
- Other info: Work with top-notch equipment and be part of a supportive team.
- Why this job: Be part of a mission to make every moment memorable for our customers.
- Qualifications: Experience in customer service and a passion for coffee is a must.
The predicted salary is between 20000 - 25000 £ per year.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people‑person, taking pride in giving amazing service experiences. You are customer‑centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary
- Passionate about creating delicious coffee and other cafe beverages
- A strong, independent problem solver with proven multi‑tasking and communication skills
- Someone who is curious, adaptable and always willing to learn
- Comfortable working in a team or independently
What you'll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular
- Work within a world‑class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows
- Adhere to Health and Safety Regulations and Food Safety Standards at all times
- Full and complete knowledge and adherence to all product, service and brand training playbooks
- Participates in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base
Requirements
- Experience in the customer service or hospitality industry
- Availability that meets the needs of our cafes
- Part‑Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Full Time: 35 hours per week, 4-5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday)
- Weekend and holiday availability preferred
- You must be authorised to work in the UK
Barista | Liverpool New Liverpool, UK employer: Blank Street, Inc.
At Blank Street, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Baristas to shine. Located in the heart of Liverpool, we offer competitive benefits, ongoing training, and opportunities for personal growth, all while serving our community with passion and precision. Join us to be part of a team that values creativity, collaboration, and exceptional customer service, making every day extraordinary for both our employees and customers alike.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Liverpool New Liverpool, UK
✨Tip Number 1
Get to know the café scene in Liverpool! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great coffee experience but also gives you a chance to network and maybe even score a referral.
✨Tip Number 2
When you apply, make sure to highlight your customer service skills. Share specific examples of how you've made someone's day better in previous roles. We want to see that passion for creating memorable experiences!
✨Tip Number 3
Prepare for your interview by practising common barista questions. Think about how you’d handle busy rush periods or difficult customers. Show us that you can keep your cool and deliver excellent service under pressure!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining our team at Blank Street and ready to start something extraordinary!
We think you need these skills to ace Barista | Liverpool New Liverpool, UK
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let us know why you love coffee and what makes you excited about being a Barista. Share any experiences you've had that highlight your passion for creating delicious drinks and serving customers.
Highlight Your Customer Service Skills:We want to see how you shine in customer service! Use your application to share specific examples of how you've gone above and beyond for customers in the past. This will show us that you’re the friendly, enthusiastic team player we’re looking for.
Be Yourself:Don’t be afraid to let your personality shine through in your application. We’re all about making magic happen, so if you have a unique story or approach to customer service, share it! Authenticity goes a long way.
Apply Through Our Website:Make sure to submit your application through our website. It’s the best way for us to receive your details and get to know you better. Plus, it shows you’re serious about joining our team at Blank Street!
How to prepare for a job interview at Blank Street, Inc.
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Be ready to discuss different types of coffee beans, brewing methods, and what makes a great cup of coffee. This shows your passion for the role and helps you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you turned a negative experience into a positive one. This will demonstrate your ability to create memorable experiences for customers, which is key for a Barista at Blank Street.
✨Demonstrate Team Spirit
Since teamwork is crucial, be ready to share stories about how you've successfully worked in a team environment. Highlight your adaptability and willingness to support your colleagues, especially during busy periods.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the company and its mission. Ask about their coffee sourcing practices or how they engage with the local community. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
