At a Glance
- Tasks: Create delicious coffee and provide amazing customer service in a vibrant café environment.
- Company: Join Blank Street, the exciting food and beverage brand of our generation.
- Benefits: Flexible hours, dynamic team, and opportunities for growth in a fun atmosphere.
- Other info: Perfect for those who thrive in fast-paced environments and love teamwork.
- Why this job: Be part of a mission to make every moment memorable for our customers.
- Qualifications: Experience in customer service and a passion for coffee is a must.
The predicted salary is between 20000 - 25000 £ per year.
At Blank Street, we’re on a mission to become the defining food and beverage brand of our generation. From the very beginning, we’ve set out to add a spark to ordinary experiences through elevated products, attention-to-detail, and a commitment to making every moment memorable. We’re motivated by the millions of customers we serve across cities, and know that our potential is unlimited. It all starts with our people and their commitment to make magic happen each and every day.
Baristas at Blank Street must be able to work independently, while also thriving in a team environment. The right person for this role is a proven people‑person, taking pride in giving amazing service experiences. You are customer-centric and believe in serving a carefully curated menu with passion and precision, making every effort to give your customers exactly what they need, every day, in their way.
Who We’re Looking For
- A friendly and enthusiastic team player with a passion for excellent customer service; you’re always ready to make your customers’ day.
- A reliable employee who is able to effectively manage time and priorities, including during busy rush periods, where a sense of urgency is necessary.
- Passionate about creating delicious coffee and other cafe beverages.
- A strong, independent problem solver with proven multi‑tasking and communication skills.
- Someone who is curious, adaptable and always willing to learn.
- Comfortable working in a team or independently.
What you’ll own
- Delight our customers with consistent, welcoming and engaging customer service, taking the opportunity to turn every customer into a regular.
- Work within a world‑class coffee program using the best coffee equipment and products in the industry to prepare the tastiest drinks.
- Complete all training to ensure proper measures are in place to achieve the correct handling of food and beverages to retain their freshness and quality.
- Have systems in place to avoid wastage of product with both food and beverage, following and adjusting par levels where needed in line with business peaks and lows.
- Adhere to Health and Safety Regulations and Food Safety Standards at all times.
- Full and complete knowledge and adherence to all product, service and brand training playbooks.
- Participate in all initiatives with the Operations and marketing teams to increase foot traffic, new customers, daily sales, and operational profitability and develop a loyal neighbourhood customer base.
Requirements
- Experience in the customer service or hospitality industry.
- Availability that meets the needs of our cafes:
- Part‑Time: 24 hours per week, 3 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Full Time: 35 hours per week, 4‑5 days of availability required and must be available to work 2 peak days (Peak days: Friday, Saturday, Sunday).
- Weekend and holiday availability preferred.
- You must be authorised to work in the UK.
Barista | Glasgow Glasgow, UK employer: Blank Street, Inc.
At Blank Street, we pride ourselves on fostering a vibrant and inclusive work culture that empowers our Baristas to shine. With a commitment to exceptional customer service and a passion for quality, we offer our team members the opportunity to grow within a dynamic environment, utilising top-notch equipment and products. Join us in Glasgow, where your contributions will not only enhance our customers' experiences but also allow you to develop your skills and be part of something extraordinary.
StudySmarter Expert Advice🤫
We think this is how you could land Barista | Glasgow Glasgow, UK
✨Tip Number 1
Get to know the café scene in Glasgow! Visit local coffee shops, chat with baristas, and soak up the vibe. This not only helps you understand what makes a great customer experience but also gives you some insider knowledge to impress during your interview.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family, focusing on how to handle different customer scenarios. Being able to demonstrate your people skills will set you apart when you’re chatting with the hiring team.
✨Tip Number 3
Show your passion for coffee! Whether it’s learning about brewing methods or trying out new recipes at home, let your enthusiasm shine through. When you talk about your love for coffee, it’ll resonate with the team at Blank Street.
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect with us online. Don’t forget to follow up after applying; a little nudge can go a long way!
We think you need these skills to ace Barista | Glasgow Glasgow, UK
Some tips for your application 🫡
Show Your Passion for Coffee:When you're writing your application, let your love for coffee shine through! Share any experiences you've had with coffee or customer service that highlight your enthusiasm. We want to see that you’re not just looking for a job, but that you genuinely care about creating amazing coffee experiences.
Be Yourself:We’re all about authenticity at StudySmarter, so don’t be afraid to let your personality come through in your application. Use a friendly tone and share a bit about who you are outside of work. This helps us see how you’d fit into our team culture!
Highlight Teamwork Skills:Since we thrive on teamwork, make sure to mention any past experiences where you’ve worked well with others. Whether it’s in a café or another setting, showing that you can collaborate effectively will definitely catch our eye!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy and ensures your application goes straight to us. Plus, you’ll get to see more about what makes Blank Street special!
How to prepare for a job interview at Blank Street, Inc.
✨Know Your Coffee
Brush up on your coffee knowledge before the interview. Understand different brewing methods, types of beans, and what makes a great cup of coffee. This will show your passion for the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided excellent customer service. Think about times when you turned a negative experience into a positive one. This will demonstrate your ability to delight customers, which is key for a Barista at Blank Street.
✨Practice Teamwork Scenarios
Since teamwork is crucial in this role, think of situations where you successfully collaborated with others. Be ready to discuss how you handle busy periods and support your teammates, as this will highlight your ability to thrive in a fast-paced environment.
✨Be Ready to Adapt
Blank Street values adaptability, so prepare to discuss how you've handled change or unexpected challenges in previous jobs. Show that you're curious and willing to learn, as this aligns perfectly with their mission to create extraordinary experiences.
