At a Glance
- Tasks: Lead a vibrant team to create exceptional food and beverage experiences.
- Company: Join Blank Street, the defining brand of our generation in hospitality.
- Benefits: Competitive salary, team events, and opportunities for personal growth.
- Other info: Exciting opportunity to innovate and grow in a fast-paced environment.
- Why this job: Be part of a dynamic team shaping everyday moments into luxury experiences.
- Qualifications: Experience in hospitality and a passion for building strong teams.
The predicted salary is between 40000 - 50000 € per year.
At Blank Street, we're building the defining food and beverage brand of our generation. We believe the little moments that shape your day are often the most important ones, and they deserve to be special. Over the last five years, we've been crafting a unique menu, designing distinctive spaces, and building a hospitality experience around one vision: turning everyday moments like your morning coffee or afternoon matcha into a daily luxury. It all starts with our people and their commitment to make magic happen each and every day.
Who You Are
We're looking for someone who is equal parts hospitality‑first operator and entrepreneur. As a hospitality‑first operator, you hold yourself to a higher standard than anyone would ask of you, and coach the team in the same way. You obsess over the details, thrive in high-volume environments, are passionate about our products and, above all, care about delivering genuine moments of connection. As an entrepreneur, you love building from scratch: hiring a team, setting a culture, opening the doors, and figuring out how to raise the bar from there. We're still building Blank Street as we go, and we look for people who are excited to build it with us.
What You'll Own
- Hospitality Leader: Own every drink that leaves your store. Crafted to perfection, every time. Keep your store immaculate, front and back of house. Lead from the front and set the pace of every shift by jumping in where it matters most. Own recruitment and hire only the highest-potential talent. Train your team to become exceptional Blank Street baristas. Nurture the next generation of Blank Street leaders, while ensuring those here for the shorter term feel developed and invested in. Build a connected, engaged team through a welcoming environment and thoughtful team events.
- PnL Owner: Design each shift by station with precision, balancing labour productivity with demand. Oversee inventory, ordering, and waste with discipline. Spot and execute tactical levers to drive store sales.
- Change Maker: Lead rollout of new initiatives in your store(s). Land the 'why' and 'how' with your team, driving real adoption and enthusiasm. Propose and test new ideas. Collaborate with your OM and HQ to pilot and refine.
Qualifications
General Manager | Birmingham New Birmingham, England, United Kingdom employer: Blank Street, Inc.
At Blank Street, we pride ourselves on being an exceptional employer that values the artistry of hospitality and the importance of team culture. Located in Birmingham, our vibrant work environment fosters creativity and growth, offering employees opportunities to develop their skills while crafting memorable experiences for our customers. With a focus on nurturing talent and encouraging innovation, we empower our team members to take ownership and make a meaningful impact every day.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager | Birmingham New Birmingham, England, United Kingdom
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for hospitality! When you get the chance to chat with hiring managers or during interviews, share your love for creating memorable experiences. Let them see that you’re not just looking for a job, but a place where you can make magic happen.
✨Tip Number 3
Be proactive! If you spot a role that excites you, don’t wait around. Apply through our website and follow up with a friendly email expressing your enthusiasm. It shows initiative and keeps you on their radar.
✨Tip Number 4
Prepare for those interviews! Research Blank Street’s values and think about how your experience aligns with their vision. Be ready to discuss how you can contribute to building a connected, engaged team and raising the bar in hospitality.
We think you need these skills to ace General Manager | Birmingham New Birmingham, England, United Kingdom
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for hospitality shine through! Share specific experiences that highlight your commitment to creating memorable moments for customers. We want to see how you can bring that magic to Blank Street.
Be Authentic and Personal:Don’t be afraid to let your personality come through in your application. We’re looking for someone who can connect with our team and customers alike, so share your story and what makes you unique. It’s all about building genuine connections!
Highlight Your Leadership Skills:As a General Manager, you’ll be leading a team, so make sure to showcase your leadership experience. Talk about how you've nurtured talent and built strong teams in the past. We want to know how you can inspire others to reach their full potential!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. This way, we can easily track your application and get back to you quicker. Plus, it shows us you’re serious about joining the Blank Street family!
How to prepare for a job interview at Blank Street, Inc.
✨Know the Brand Inside Out
Before your interview, dive deep into Blank Street's mission and values. Understand their unique menu and hospitality approach. This will not only show your enthusiasm but also help you align your answers with their vision.
✨Showcase Your Hospitality Skills
Prepare to discuss specific examples from your past experiences where you’ve gone above and beyond in a hospitality role. Highlight how you’ve created memorable moments for customers and led teams effectively in high-pressure situations.
✨Demonstrate Your Entrepreneurial Spirit
Think of innovative ideas or improvements you could bring to Blank Street. Be ready to share your thoughts on team culture, recruitment strategies, or new initiatives that could enhance the customer experience and drive sales.
✨Ask Thoughtful Questions
Prepare insightful questions that reflect your understanding of the role and the company. Inquire about their future plans, team dynamics, or how they measure success in their stores. This shows your genuine interest and helps you assess if it’s the right fit for you.
